Planet IVS-100 User Manual page 66

IVS-100 User's manual
The username
password for the first
time or after factory
default reset
Forgot the username
and password
Forgot the IP address of
IVS-100.
IP Finder program
cannot find Video
Server.
Internet Explorer does
not seem to work well
with IVS-100
IP Finder program fails
to save the network
parameters.
Cannot access the login
page and other web
pages of Video Server
from Internet Explorer
firewall.
and Username = admin and leave password blank.
Note that it's all case sensitivity.
Follow the steps below.
1. Restore the factory default setting by press pressing and
holding down more than 8 seconds when power on Video
Server.
2. Reconfigure IVS-100.
Check IP address of Video Server by using the IP Finder
program.
• Re power IVS-100 if cannot find the unit within 1 minutes.
• Do not connect Video Server over a router. IP Finder
program cannot detect Video Server.
• If IP address is not assigned to the PC which running IP
Finder program, and then IP Finder program cannot find
Video Server. Make sure that IP address is assigned to the
PC properly.
• Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up Video Server.
Make sure that your Internet Explorer is version 6.0 or later. If
you are experiencing problems, try upgrading to the latest
version of Microsoft's Internet Explorer from the Microsoft
webpage at: http://www.microsoft.com/windows/ie.
• Don't leave any space in the name field. Use underline, "_",
or dash, "-" to replace the space, " ".
• Network may have trouble. Confirm the parameters and
connections of IVS-100.
Access Video Server
• Another device or computer is already using mybe the IP
Address of IVS-100. To confirm this possible problem,
disconnect IVS-100 from the network first, and then run the
PING utility to check it out.
• Maybe due to the network cable. Try correcting your
network cable and configuration. Test the network interface
by connecting a local computer to IVS-100 via a crossover
cable.
• Make sure the Internet connection and setting is ok.
• Make sure enter the IP address of Internet Explorer is
correct. If Video Server has a dynamic address, it may have
changed since you last checked it.
• Network congestion may prevent the web page appearing
quickly. Wait for a while.
The IP address and Subnet Mask of the PC and Video Server
must be in the same class of the private IP address on the
LAN.
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