Planet IVS-100 User Manual page 68

IVS-100 User's manual
The unreadable
characters are
displayed.
Frame rate is slower
than the setting.
Blank screen or very
slow video when audio is
enabled.
Image Transfer on
e-mail or FTP does not
work.
Pan/Tilt, Zoom and
Focus do not work.
(Including Click to
Center and Preset
Positioning)
Pan/Tilt, Zoom and
Focus do not work
smoothly.
The focus on IVS-100 is
bad.
server running on your LAN.
• Check the configuration of the router settings allow IVS-100
to be accessed outside your local LAN.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on
the Internet Explorer.
• The traffic of the network and the object of the image affect
the frame rate. The network congestion causes frame rate
slower than the setting.
• When more than one client were viewing, the frame rate
becomes slower.
• Ethernet switching hub can smooth the frame rate especially
in viewing on the Multi-Camera screen.
• Your connection to IVS-100 does not have enough
bandwidth to support a higher frame rate for the streamed
image size. Try reducing the video streaming size to 176x144
or 320x240 and/or disabling audio.
• Audio will consume 32 to 64 kbps. Disable audio to improve
video. Your Internet connection may not have enough
bandwidth to support streaming audio from IVS-100.
• Default Gateway and DNS server address should be set up
correctly.
• If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
• Click [Refresh] on the Internet Explorer when the
communication stops with IVS-100. The image will refresh.
• Other clients may be operating Pan/Tilt.
• Pan/Tilt operation has reached the end of corner.
• Turning off Remote Camera Control may lock the Pan/Tilt
operation.
There may be a slight delay when you are using the Pan/Tilt
feature in conjunction with streaming audio and video. If you
find that there is a significant delay while panning or tilting the
camera, try disabling the audio streaming and/or reducing the
video streaming size.
Video Quality of Video Server
• The lens is dirty or dust is attached. Fingerprints, dust, stain,
etc. on the lens can degrade the performance of the
Automatic Focusing feature (for PTZ model). Clean the lens
with lens cleaner. Or adjust the camera focus manually (for
PT model)
• Manual focusing may be set. Press appropriate one of the
Focus buttons at the operation panel (for PTZ model).
• Blurred images may have been registered when registering
or modifying the preset button or home position button. Adjust
the focus in manual focusing again, or press the Auto Focus
button (for PTZ model).
• The image may be out of focus, if the object is too near, or
depending on the zoom position. Move the object off Video
Server, or adjust the zoom position (for PTZ model).
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