Troubleshooting - Cisco LRE CPE Hardware Installation Manual

Table 3-1 Common Problems and Their Solutions
Symptom
POWER LED not on
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Troubleshooting

The LEDs on the customer premises equipment (CPE) device provide
troubleshooting information. They show power-related problems,
port-connectivity problems, and overall CPE performance. For a full description
of the LEDs, see the "Front-Panel Description" section on page
The Long-Reach Ethernet (LRE) link between the CPE and the Catalyst LRE
switch can be monitored from the switch. Refer to the switch hardware
installation guide and the switch software configuration guide for your switch
model for more information.
Table 3-1 lists the CPE problems that you might encounter and their solutions.
Possible Cause
AC power adapter and cable is loose or
not connected properly.
Defective AC power adapter and cable.
Note Do not attempt to open or repair
the power adapter. Replace the
AC power adapter and cable
only with a new one ordered
from your Cisco sales
representative.
C H A P T E R
Resolution
Reconnect the power adapter and
cable into the wall outlet and the
CPE.
Replace the AC power adapter
and cable.
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