Basic Troubleshooting - Cisco Meraki MS250 Series Installation Manual

4. (Optional) Install additional SFP+ or QSFP+ units as needed, depending on the compatibility of your model.

Basic Troubleshooting

The following steps can be used for troubleshooting basic connectivity issues with your switch.
• Reset the switch
• Factory reset the switch by holding the factory reset button for 5 seconds
• Try switching cables, or testing your cable on another device
If your switch still does not connect, the following link may be useful, depending on your issue:
Reference https://documentation.meraki.com/MS
If you are still experiencing hardware issues, please contact Cisco Meraki support by logging in to dashboard and using the Help option near the top of the page,
for additional information and troubleshooting tips.
Troubleshooting an MS Switch
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