In-Call Features; Hold Call; Enquiry/ Consultation; Blind Transfer - Aastra AMC 3.0 User Manual

8.6 In-Call Features

If a data channel (Wi-Fi or Packet Data) is available during a call, your AMC will enable
the in-call features of your PBX.
Click on the main key (or menu button) of your phone to get to the in-call features.
amc-3.0_symbian_ug_en_2012-09
8 Features of the AMC
In this example a Wi-Fi call is made to an in-
ternal extension. Click on the main key of your
phone to get to the in-call features (second
screenshot to the left).

8.6.1 Hold call

A party can be put on hold by clicking the Hold
option on the screen. You can resume the call
at any time.

8.6.2 Enquiry/ Consultation

Clicking on this option
screen puts the currently active call on hold and
opens the call screen where you can call a sec-
ond party. A reconnect tone will be played back
if the Enquiry fails (called party unavailable).

8.6.3 Blind Transfer

Transfer a call to a second party. Select this fea-
ture and choose a contact or select a number.
Your call will be terminated and disappear from
the home screen as soon as the other party has
picked up.
8.6.4 Toggle, Complete Transfer, and Con-
ference
If there are two active calls (one of them on
Hold), you can Toggle back and forth between
them, enter a three-party conference (Complete
conference), or join the two calls (Complete
transfer ) and terminate the calls on your end.
a
The name of this feature differs depending on the used
Aastra Enterprise Communications PBX.It is either
"Enquiry" or "Consultation".
a
in the in-call features
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