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8.6 In-Call Features
If a data channel (Wi-Fi or Packet Data) is available during a call, your AMC will enable
the in-call features of your PBX.
Click on the main key (or menu button) of your phone to get to the in-call features.
8.6.2 Enquiry/ Consultation
1
Clicking on this option
in the in-call features screen puts the currently active call on hold
and opens the call screen where you can call a second party. A reconnect tone will be
played back if the Enquiry fails (called party unavailable).
8.6.3 Blind Transfer
Transfer a call to a second party. Select this feature and choose a contact or select a
number. Your call will be terminated and disappear from the home screen as soon as
the other party has picked up.
8.6.4 Toggle, Complete Transfer, and Conference
If there are two active calls (one of them on Hold), you can Toggle back and forth
between them, enter a three-party conference (Complete conference), or join the two
calls (Complete transfer ) and terminate the calls on your end.
1
The name of this feature differs depending on the used Aastra Enterprise Communications PBX.It is
either "Enquiry" or "Consultation".
amc-3_blackberry_ug_en_2012-12
8 Features of the AMC
Native Dialer Integration
Some options in the in-call menu derive from the
native dialer (loudspeaker, mute etc). Touch the
"Full Menu" button to access these options from
the AMC. Please note that there might be known
issues regarding this functionality (refer to sec-
tion 4).
8.6.1 Hold call
A party can be put on hold by clicking the Hold
option on the screen. You can resume the call
at any time.
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