Out-Of-Call Features; Call Forwarding; Call Pickup; Call Retrieve - Aastra AMC 3.0 User Manual

8.7 Out-Of-Call Features

Out-of-call features give you the possibility to use your smartphone as a full-fledged
equivalent of a desk phone. You can access the Features screen via the tool bar navi-
gation in the home screen of the AMC.

8.7.1 Call Forwarding

You have the option to configure rules about when and to which destination Call For-
warding is to be done. There are three different rules: Always, On no Reply and on
Busy. A different number may be configured for each of them.
Rules can be cancelled globally with Cancel call forwarding or switched on and off with
Toggle On/Off.
If a call has been forwarded to your AMC, this will be indicated by a diversion
arrow in front of the caller's number.

8.7.2 Call Pickup

A pick-up group is a group of people who are notified if one group member receives
a call, for example a support group. If there is an inbound call for your pick-up group,
the AMC will notify you with a pop-up window and give you the option to pick up the
call. Clicking on Call Pickup in the Features screen also enables you to pick up the first
incoming call for your pick-up group.
Pickup Groups
There might also be adjustments to be made on the AMCC and PBX-side. Please
consult the Aastra Mobile Client Controller Administrator Manual (keywords: PBX
Access Codes, Pickup Groups).

8.7.3 Call Retrieve

This out-call feature enables you to fetch a call from the waiting loop. If this does
not work as expected, please verify that your PBX supports this feature, and contact
support if the problem persists.
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