Warranty - Kalamazoo Outdoor Gourmet K500HB Use And Care Manual

Hybrid Fire Grill Warranty
The warranty covers the replacement of parts for Hybrid Fire Grills purchased
from Kalamazoo Outdoor Gourmet or an authorized dealer under the terms
and limitations listed below (I. through IV.). This warranty covers the listed parts
against defects or failure under normal usage. In limited situations, and only at
the discretion of Kalamazoo Outdoor Gourmet, repair labor may be included
under warranty.
I. Limited Lifetime Warranty
All fabricated stainless steel components are warranted against structural deterioration and corrosion due to
defects in materials and workmanship. Discoloration is a natural reaction of stainless steel to heat and is not
covered. Surface rust can result from sea spray, acid rain or environmental chemicals and is not covered. See
care instructions for information on caring for your grill in salt air environments.
Cast brass Dragon Burners™ are warranted against defects in materials and workmanship.
II. Limited Five-Year Warranty
The stainless steel ignition burner, the ceramic rotisserie burner, the brass cooktop burners and all burner
valves. Discoloration of these parts and surface corrosion are not covered.
III. Limited One-Year Warranty
All other parts, including the ignition system.
IV. Limitations & Exclusions
The warranty applies only to the original, registered owner and may not be transferred. This warranty shall not
apply to damage resulting from abuse, accident, natural disaster, alteration, improper installation, improper
operation, or improper repair or service of the product.
This warranty does not apply to commercial usage.
Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty,
breach of contract, or otherwise. This warranty is in lieu of all other warranties, expressed or implied, and all
other obligations or liabilities related to the sale or use of Kalamazoo Outdoor Gourmet products.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
Damaged/defective parts or products covered under warranty must be returned to Kalamazoo Outdoor
Gourmet at our request. You have the option to complete the parts exchange in one of two ways: You may
request that we ship you the replacement part, for which you will be charged and then refunded once we
receive the old part from you. Or you may ship us the old part, and we will then ship the replacement part at
no Shipping charge. Charges for the old/replaced part are refunded to you at the same rate as is calculated for
Kalamazoo Outdoor Gourmet to ship the new part.