Using Dial Assistance; Putting A Call On Hold; Resuming A Call - Cisco SPA 504G User Manual

Using Basic Phone Functions

Putting a Call on Hold

STEP 1
STEP 2
Putting a Call on Hold

Resuming a Call

Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP)
• Press the Headset button.
• Press a green line button (to place a call) or a red flashing line button (to answer a call). .
If you are on a call and another call comes in, press the flashing red line button or press the
Hold button to place the call on hold and answer the incoming call.
To return to the first call, press the line button for the call or select it using the Up or Down
navigation button and press the Resume softkey.

Using Dial Assistance

If dial assistance is enabled, when placing calls, you'll see a list of matching recently dialed or
received phone numbers on the screen after you begin dialing.
If you want to choose one of these numbers:
Use the navigation button to scroll down and highlight a phone number on the LCD screen.
Press dial to complete the call.
See "Enabling Dial Assistance," on page 45
To put a call on hold, press the Hold button. A series of beeps or music on hold plays for the
caller to indicate that the call is on hold. Only one call can be active at a time. Pressing the
Hold button places the active call on hold.
To resume the call, press the flashing red line button for the call or press the resume soft key.
for more information on enabling this feature.
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