Cisco SPA504G Quick Reference Manual

Advanced Functions Advanced Functions
Advanced Functions
Softkey Softkey
Description Description
Softkey Description
While on Hook While on Hook
While not on a Call
Redial Redial Calls the last number dialed. Calls the last number dialed.
Redial Opens a redial list.
Directory Directory Accesses your personal or group Accesses your personal or group
Accesses your personal or group
Directory
directory. directory.
directory.
Cfwd Cfwd Call Forwarding: Forwards all incoming Call Forwarding: Forwards all incoming
Cfwd Forwards all incoming calls to your
calls to your phone to a specific number. calls to your phone to a specific number.
(Call Forwarding) phone to a specific number.
Prevents incoming calls from ringing
Dnd (DND) Dnd (DND) Do Not Disturb: Prevents incoming Do Not Disturb: Prevents incoming
DND
your phone. Calls are automatically
calls from ringing your phone. Calls are calls from ringing your phone. Calls are
(Do Not Disturb)
forwarded to voice mail.
automatically forwarded to voice mail. automatically forwarded to voice mail.
LCR
LCR LCR Last Call Return: Calls the last Last Call Return: Calls the last
Calls the last incoming number.
(Last Call Return)
incoming number. incoming number.
Initiates immediate communication
PTT PTT Push to Talk: Initiates immediate Push to Talk: Initiates immediate
PTT with individuals. PTT can be
communication with individuals. PTT can communication with individuals. PTT can
(Push To Talk) configured for one- or two-way
be configured for one- or two-way voice. be configured for one- or two-way voice.
voice.
While on a Call While on a Call
While on a Call
End End Ends the call. Ends the call.
End Ends the call.
Conf Conf Conference with another. Press Conf Conference with another. Press Conf
while on a call, dial another party and Conference with another party. Press while on a call, dial another party and
Conf
press Conf again. Conf while on a call, dial another press Conf again.
(Conference)
party and press Conf again.
BXFER BXFER Blind Transfer: Transfers a call to another Blind Transfer: Transfers a call to another
number without announcing the caller. Transfers a call to another number number without announcing the caller.
without announcing the caller.
1. While on an active call, press the 1. While on an active call, press the
BXFER 1. While on an active call, press the
BXFER softkey. BXFER softkey.
(Blind or Cold BXFER softkey.
2. Dial the receiver's number 2. Dial the receiver's number
Transfer) 2. Dial the receiver's number
(or extension). (or extension).
(or extension).
3. Press the # or Dial button. 3. Press the # or Dial button.
3. Press the # or Dial button.
XFER XFER Warm Transfer: Transfers a call to Warm Transfer: Transfers a call to
Transfers a call to another number,
another number, but announces the another number, but announces the
but announces the caller information
caller information before completing caller information before completing
before completing the transfer.
the transfer. the transfer.
XFER 1. While on an active call, press the
1. While on an active call, press the 1. While on an active call, press the
(Consulted or XFER softkey.
XFER softkey. XFER softkey.
Warm Transfer) 2. Dial the receiver's number
2. Dial the receiver's number 2. Dial the receiver's number
(or extension).
(or extension). (or extension).
3. Introduce the call and press the
3. Introduce the call and press the 3. Introduce the call and press the
XFER key again.
XFER key again. XFER key again.
XFERVM Transfers a call to voice mail.
XFERVM XFERVM Transfers a call to voice mail. Transfers a call to voice mail.
Hold Places the call on hold.
Hold Hold Places the call on hold. Places the call on hold.
For IP Centrex support, visit
www.coxbusiness.com/starthere
or call 866-272-5777
Code Code Code † † Description † Description Description
*72 Call Forward Always Activate
*72 *72 Call Forward Always Activate Call Forward Always Activate
*73 Call Forward Always Deactivate
*73 *73 Call Forward Always Deactivate Call Forward Always Deactivate
*69 Call Return
*98 *98 Call Pickup Call Pickup
Call Park
*68
(press Hold / *68 / ext / #)
*69 *69 Call Return Call Return
Call Park Retrieve
*88
*68 *68 Call Park Call Park
(press *88 / ext / #)
(press Hold / *68 / ext / #) (press Hold / *68 / ext / #)
Call Pickup
*88 *98 *88 Call Park Retrieve Call Park Retrieve
(press *98 to pick up ringing ext)
(press *88 / ext / #) (press *88 / ext / #)
Answer Specific Extension
*98 *98 Call Pickup Call Pickup
*97
(press *97 / ext / #)
(press *98 to pick up ringing ext) (press *98 to pick up ringing ext)
Push to Talk
*97 *97 Answer Specific Extension Answer Specific Extension
*50
(press *97 / ext / #) (press *97 / ext / #)
(press *50 / ext / #)
*50 *50 Push to Talk Push to Talk
(press *50 / ext / #) (press *50 / ext / #)
†
Some functions may be restricted by your
Cox Business VoiceManager administrator.
SM
† Some functions may be restricted by your † Some functions may be restricted by your
Cox Business VoiceManager Cox Business VoiceManager administrator. administrator.
SM SM
Initial Voice Mail Setup
1. From your business phone, press the envelope
Setting Up Voice Mail Setting Up Voice Mail
button or dial *298.
1. From your business phone, press the envelope 1. From your business phone, press the envelope
269266
2. When asked for the PIN, enter
button or dial *298. button or dial *298.
followed by #.
2. When asked for the PIN, enter 269266 (COXCOM). 2. When asked for the PIN, enter 269266 (COXCOM).
3. Follow the prompts to record your voice
3. Follow the prompts to record your voice message 3. Follow the prompts to record your voice message
message and change the PIN.
and change the PIN. and change the PIN.
Access Voice Mail Access Voice Mail
Access Voice Mail
(from your business line) (from your business line)
(from your business line)
1. From your business phone, press the envelope 1. From your business phone, press the envelope
1. From your business phone, press the envelope
button or dial *86. button or dial *86.
button or dial *86.
2. Enter your password. (Note: Initial voice mail setup 2. Enter your password. (Note: Initial voice mail setup
2. Enter your PIN followed by #.
must occur on the intended desk phone. The must occur on the intended desk phone. The
temporary password is 269266.) temporary password is 269266.)
Access Voice Mail
Access Voice Mail Access Voice Mail
(outside the office)
(from main/other lines) (from main/other lines)
1. Dial your direct number.
1. Pick up the line you want to check. 1. Pick up the line you want to check.
2. Listen for your greeting to begin playing.
2. Press the envelope button or dial *86. 2. Press the envelope button or dial *86.
3. Press *5.
4. Enter your PIN followed by #.
3. Enter the password for that line. 3. Enter the password for that line.
Cox Business IP Centrex Cox Business IP Centrex Cox Business IP Centrex
Calling Features and Functions Calling Features and Functions
Quick Start Guide Quick Start Guide
Quick Reference Guide
for Cisco SPA504G and
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