Using Basic Phone Functions
Forwarding Calls — Phone-based Setup
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Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP)
Forwarding Calls When You Don't Answer the Phone
Using the Setup button:
In the Call Forward Screen, make sure CFWD No Ans Number is highlighted and press the
edit softkey.
Enter "vm" for voice mail, or a number to which to forward all calls; for example, another
extension, or an outside line. If forwarding calls to an outside line, be sure to use any access
and area codes required.
Press ok.
Press save.
Delaying Call Forwarding When You Don't Answer the Phone
In the Call Forward Screen, make sure CFWD No Ans Delay is highlighted and press the edit
softkey.
Enter the number of seconds to delay forwarding calls, if there is no answer at your phone.
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