The Printer Does Not Turn On Or Stay On; The Printer Prints Nothing - Epson Stylus Pro 3800 User Manual

EPSON Stylus Pro 3800

The printer does not turn on or stay on

When the Power light does not come on and mechanism initialization does not start even
when the Power P button is pressed to turn on the printer, try the following solutions for
the problem.
❏ Turn off the printer and make sure the power cord is securely plugged into the printer.
❏ Make sure your outlet works and is not controlled by a wall switch or timer.
❏ Make sure the supplied voltage to the printer matches the rating voltage labeled on the
printer. If not, turn off the printer and unplug the power cord immediately. Contact your
dealer for assistance. See "Contacting Customer Support" on page 174.
Caution:
c
If the supplied voltage and rating voltage do not match, do not plug the printer back in again,
as damage may occur.

The printer prints nothing

The printer is not correctly connected to the computer
Try one or more of these solutions:
❏ Turn off the printer and computer. Make sure the printer's interface cable is securely
plugged into the correct terminal of the computer.
❏ Make sure the interface cable specifications match the specifications for the printer and
computer.
❏ Make sure the interface cable is directly connected to the computer without passing
through any device, such as a printer switching device, or extension cable.
Your Epson printer is not selected as the default printer
Install the printer driver if it is not installed yet, and follow the steps below to select your
Epson printer as the default printer.
For Windows XP x64 and XP
1. Click Start, click Control Panel, click Printers and Other Hardware, and then click
Printers and Faxes.
2. Right-click EPSON Stylus Pro 3800.
3. Select Set As Default Printer, then close the window.
User's Guide
152
Problem Solver