Contacting Customer Support; Before Contacting Epson; Help For Users In North America - Epson Stylus Pro 3800 User Manual

EPSON Stylus Pro 3800

Contacting Customer Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support
services for assistance. If customer support for your area is not listed below, contact the
dealer where you purchased your product.
Customer support will be able to help you much more quickly if you give them the following
information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product

Help for Users in North America

Epson provides the technical support services listed below.
Internet Support
Visit Epson's support website at http://support.epson.com and select your product for
solutions to common problems. You can download drivers and documentation, get FAQs
and troubleshooting advice, or e-mail Epson with your questions.
User's Guide
174
Problem Solver