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Garland CXBE12 Product Manual

Electric dual side clamshell broiler installation and operation parts and service
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PRODUCT MANUAL

INSTALLATION AND OPERATION

PARTS AND SERVICE
PRE-PRODUCTION VERSION
ELECTRIC DUAL SIDE
CLAMSHELL BROILER
MODEL:
FOR YOUR SAFETY:
DO NOT STORE OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS OR LIQUIDS
IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE
WARNING:
IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE
CAN CAUSE PROPERTY DAMAGE, INJURY,
OR DEATH. READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR
SERVICING THIS EQUIPMENT
THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL, FACTORY-TRAINED
THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY.
Part #4532096 Rev 1 (26 June 2013)
CXBE12
TECHNICIAN.
MANUFACTURED EXCLUSIVELY FOR CHICK-FIL-A BY:
GARLAND COMMERCIAL RANGES
http://www.garland-group.com/
PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.
THIS PRODUCT HAS BEEN CERTIFIED AS
COMMERCIAL COOKING EQUIPMENT AND MUST
BE INSTALLED BY PROFESSIONAL PERSONNEL AS
SPECIFIED.
INSTALLATION AND ELECTRICAL CONNECTION MUST
COMPLY WITH CURRENT CODES:
IN CANADA - THE CANADIAN ELECTRICAL CODE
PART 1 AND / OR LOCAL CODES.
IN USA – THE NATIONAL ELECTRICAL CODE ANSI /
NFPA – CURRENT EDITION.
ENSURE ELECTRICAL SUPPLY CONFORMS WITH
ELECTRICAL CHARACTERISTICS SHOWN ON THE
RATING PLATE.
For Your Safety:
Post in a prominent location, instructions to be
followed in the event the user smells gas. This
information shall be obtained by consulting your
local gas supplier

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Summary of Contents for Garland CXBE12

  • Page 1: Installation And Operation

    THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL, FACTORY-TRAINED TECHNICIAN. THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY. MANUFACTURED EXCLUSIVELY FOR CHICK-FIL-A BY: GARLAND COMMERCIAL RANGES http://www.garland-group.com/ Part #4532096 Rev 1 (26 June 2013)

  • Page 2: Important Information

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL IMPORTANT INFORMATION WARNING: THIS PRODUCT CONTAINS CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND/OR BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM. INSTALLATION AND SERVICING OF THIS PRODUCT COULD EXPOSE YOU TO AIRBORNE PARTICLES OF GLASS WOOL/CERAMIC FIBERS. INHALATION OF AIRBORNE PARTICLES OF GLASS WOOL/CERAMIC FIBERS IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER.

  • Page 3: Table Of Contents

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL CONTENTS WARRANTY ..........4 CLEANING AND MAINTENANCE .

  • Page 4: Warranty

    The equipment warranty coverage remains in force for a period of one (1) year (parts and labor) from the date the product is fi rst put into operation. The Garland Group agrees to repair or replace, at it’s option, any part that proves to be defective in material or workmanship at no charge for the part or normal labor.

  • Page 5: Safety

    WITH LOCAL REGULATIONS IN FORCE. THIS UNIT IS INTENDED FOR INDOOR USE ONLY. THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE. GARLAND WILL NOT PROVIDE SERVICE, WARRANTY, MAINTENANCE, OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL APPLICATIONS.

  • Page 6: Dimension Specification

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL DIMENSION SPECIFICATION Dimensions: Broiler 23.9 37.8 11.8 28.1 50.0° MAX OPEN MAX OPEN 31.6 31.5 33.1 COOK HEIGHT ± 0.5"(12.7mm) FOR LEVEL ADJUSTMENT 10.1 23.3 HEIGHT WIDTH DEPTH MODEL inches inches inches CXBE 31.5...

  • Page 7: Clamshell Broiler Specification

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL CLAMSHELL BROILER SPECIFICATION Shipping Dimensions and Weight SHIPPING DIMENSIONS SHIPPING WEIGHT inches (mm) MODEL lbs/kg Length Width Height 43 1/2” 27 3/8” 49 5/8” CXBE12 500/ 226.8 (1105mm) (695mm) (1260mm) Electrical Input Specifi cations...

  • Page 8: Introduction

    AUTHORIZED SERVICE AGENCY, OR THE WARRANTY WILL BE DEEMED NULL AND VOID. FOR A LIST OF AUTHORIZED SERVICE AGENTS, REFER TO THE GARLAND WEB SITE AT http://www.garland-group.com. This appliance should be given regular care and maintenance to operate at peak perfomance and maximum energy effi ciency.

  • Page 9: Installation

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL INSTALLATION THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE. GARLAND WILL NOT PROVIDE SERVICE, WARRANTY, MAINTENANCE, OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL APPLICATIONS. General Positioning and Setup...

  • Page 10: Crate

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL STEPS TO REMOVE CLAMSHELL BROILER FROM WOOD CRATE CAUTION The unit is very heavy (500Lbs) so some form of Heavy load Use of lifting aids mechanical assistance may be required to lift and and proper lifting position the broiler.

  • Page 11: Air Supply And Ventilation

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL Air Supply and Ventilation VENTILATION REQUIREMENTS MAY BE SUBJECT TO LOCAL BUILDING AND FIRE CODES. CONSULT LOCAL AUTHORITIES HAVING JURISDICTION. Your new broiler appliance must be vented the amount of air removed by the ventilation properly to operate correctly and safely.

  • Page 12: Electrical Connection

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL ELECTRICAL CONNECTION HIGH VOLTAGE DISCONNECT THE POWER SUPPLY BEFORE SERVICING. IMPORTANT: The appliance must be electrically Important Electrical Precautions grounded in accordance with local codes, or in Never touch anything that runs on electricity the absence of local codes, with the National when your hands are wet.

  • Page 13: Clamshell Broiler Start Up

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL CLAMSHELL BROILER START UP IMPORTANT NOTE: Prior to intallation, check the electrical supply to ensure input voltage and phase match the equipment - voltage rating and phase. Many local codes exist and it is the responsibility of the owner/installer to comply with these codes.

  • Page 14: Lower Thermocouple Locations

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL LOWER THERMOCOUPLE LOCATIONS UPPER THERMOCOUPLE LOCATIONS Page 14 Part #4532096 Rev 1 (26 June 2013)

  • Page 15: Startup Form Procedure

    After hours or overtime is not covered under warranty and will be billed at a charge which is the diff erence between the Garland Reimbursement rate and the Factory Authorized Service Centers overtime charges. A factory startup is necessary to start the warranty period.
  • Page 16 6 Turn on power switch. Ensure control initiates and activates the HOME screen. Press the DIAGNOSTICS icon. Enter the SERVICE PASSWORD provided by Garland. Go into the CONFIGURE MOTION menu. Press the UP ARROW to raise platen the platen high enough to be able to remove all packaging material underneath the platen.

  • Page 17: Clamshell Broiler Accesories

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL CLAMSHELL BROILER ACCESORIES Front Tray Disposable Front Tray Side Splash Guard Part #4532096 Rev 1 (26 June 2013) Page 17...

  • Page 18: Use And Care

    OFF, TURN THE POWER OFF TO THE APPLIANCE BY SWITCHING THE MAIN POWER SWITCH OFF. CONTACT AN AUTHORIZED SERVICE AGENT FOR SERVICE BEFORE ATTEMPTING TO RESTORE THE POWER. FOR A LIST OF AUTHORIZED SERVICE AGENTS, REFER TO THE GARLAND WEBSITE AT http:// www.garland-group.om...

  • Page 19: Service Maintenance

    If for any reason this appliance requires service, contact Garland Service Department at 1-855-586- 1542. All repairs must be performed by a qualifi ed technician, using genuine Garland replacement parts or there will be a risk of voiding the warranty.

  • Page 20: Cleaning And Maintenance

    REFER TO THE GARLAND WEBSITE AT http://www.garland-group.com IT IS THE USER’S RESPONSIBILITY TO PREVENT THE HAZARDS OF GREASE ACCUMULATION BY CLEANING AND MAINTAINING THEIR APPLIANCE ON A REGULAR BASIS. GARLAND WILL NOT BE RESPONSIBLE FOR DIMINISHED PERFORMANCE AND/OR DAMAGE, OR FIRES RESULTING FROM MISUSE AND/OR POOR CLEANING AND MAINTENANCE PROCEDURES.
  • Page 21 GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL 5. Use detailing tool to 9. Use Kay QSR super raise each half of lower contact cleaner to grate. Carefull not to clean stainless steel drop grates while they edges around upper been raise.

  • Page 22: Weekly Cleaning

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL 16. Sanitize all exterior broiler surface • Remove any • Wring out a clean, sanitized towel well and remaining carbon spray with sanitizer. build-up with metal • Wipe all exterior surfaces. spatula •...
  • Page 23 GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL 19. Wipe surface with • Tighten knob damp towel, until completetly, but do clean. Use detailing not over-tighten. tool if excessive carbon buildup is present. 24. Discard used oil roller pads. New ones 20.

  • Page 24: Chicken / Nuggets Product Placement

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL CHICKEN / NUGGETS PRODUCT PLACEMENT (Always check with Chick-fi ll-A store Manager for latest cooking methods) This procedure is used to cook marinated chargrilled 3. Load raw chicken onto broiler. fi lets, unmarinated Chick-fi l-A fi lets and Grilled Nuggets on the Garland clamshell broiler.
  • Page 25 GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL • Nuggets: Cook only the amount of chicken that will be served within 30 minutes. Never cook more than designated — Ensure that Nugget screen is in place on lower amount at a time.

  • Page 26: Chicken Bacon / Sausage Product Placement

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL CHICKEN BACON / SAUSAGE PRODUCT PLACEMENT (Always check with Chick-fi ll-A store Manager for latest cooking methods) Before you begin cooking bacon or sausage, be to fi nish loading product within 3 minutes, press...
  • Page 27 GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL CAUTION: If broiler sounds warning tone while temperature of 165°F for a minimum of 15 seconds to loading product, step away from broiler immediately kill bacteria. to avoid risk of being burned when broiler lid closes.

  • Page 28: Description Of Clamshell Broiler Control

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL DESCRIPTION OF CLAMSHELL BROILER CONTROL easyToUCH™ HOME & RECIPE SELECTOR PAGES PRESS & GO - Used to access the MENUS - Used to add, edit, and preheat and cooking modes of the delete Menus from the library.

  • Page 29: Easytouch Overview

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL easyToUCH™ OVERVIEW Clamshell Broiler Operating Modes: maintain the set temperatures. To exit Sleep mode, select WAKE on the easyToUCH™ The Clamshell Broiler operates in several modes screen or press the GREEN pushbutton. The upper accessible using the easyToUCH™...

  • Page 30: Temperatures

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL easyToUCH™ OVERVIEW, continuation Temperatures: The temperature screen shows the actual and the set point temperatures at each thermocouple, and whether that zone is heating or at temperature. The temperature screen can be displayed by pressing...

  • Page 31: Start Up Cooking

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL easyToUCH™ OVERVIEW, continuation START UP COOKING: The easyToUCH™ screen display, layout and icons shown herein are for guidance purposes only and are not intended to be an exact representation of those displayed on the broiler.

  • Page 32: Cooking A Recipe

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL easyToUCH™ OVERVIEW, continuation COOKING A RECIPE: 6. Start the cycle. A 1. If the broiler has progress ring and entered Sleep mode, countdown timer is select WAKE to raise displayed. the platen.

  • Page 33: Changes To A Recipe Cook Cycle

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL easyToUCH™ OVERVIEW, continuation CHANGES TO A RECIPE COOK CYCLE: 3. Clamshell 1. follow step from broiler will make 1 to 6 from previous the necessary Press & Go. adjustments. 2. Make the necessay 4.

  • Page 34: Menu Mode

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL easyToUCH™ OVERVIEW, continuation MENU MODE: 1. Select ALL RECIPES. 2. Enter password (alphabet). 3. Enter password (numeric). 4. Press touch a new product option 5. Type the new recipe name Page 34...

  • Page 35: Settings Mode

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL easyToUCH™ OVERVIEW, continuation SETTINGS MODE: 1. Select ALL 7. Select to save RECIPES. date choose. 8. Time option 2. Enter password selected (display (alphabet). shown). 9. Numeric pad will 3. Select setting appear as touch.
  • Page 36 SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL easyToUCH™ OVERVIEW, continuation SETTINGS MODE: , continuation 19. Volume option 13. S elect to save selected (display language shown). 14. Password 20. S elect to save option selected Volume (display shown). 21. Time & Gap 15.

  • Page 37: Logic Menu Tree

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL LOGIC MENU TREE Diagnostics Settings UI Hardware Rev. UI Software Rev. Electrical (currently not available) SSRB Hardware Rev. Calibration Controller Hardware Rev. (Calibrate platen gap, see p. x) Controller Software Rev.

  • Page 38: Platen Calibration

    ‘The up and down arrows can be used to move the platen up or down, one mil per press. ‘Select “Apply Calibration” to lock in calibration setting. ‘Select “End Calibration” to exit screen. This section is in development. Please call Garland Service 855-586-1542 or Regional Service Managers for the latest information.

  • Page 39: Troubleshooting Steps

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL TROUBLESHOOTING STEPS Elements Problems Problem Possible Problem Action Wrong recipe. Possible element problem. Check for continuity Check that the correct TC is Possible mixed up IO issue. connected to the correct input Possible TC issue check the error log.

  • Page 40: Lift System

    SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL TROUBLESHOOTING STEPS Lift System Problem Possible Problem Action If it does not follow check the error Move platen to diff erent heights via the log for encoder errors, possible diagnostics and see if it follows.

  • Page 41: Broiler Accessories, Part List

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL BROILER ACCESSORIES, PART LIST CRITI- ITEM # PART # DESCRIPTION 4531822 BROILER BOX INNER RT/LT 4532092 BRUSH HOLDER 4531875 OIL TRAY 4532090 OIL TRAY INSERT 4532073 ROLLER HANDLE 4532074 ROLLER (PACK OF 5)
  • Page 42 SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL BROILER INTERIOR, PART LIST 2-CFA Broiler Assembly CRITI- ITEM # PART # DESCRIPTION 4532046 CFA POWER CORD ASSEMBLY 4532044 POWER SUPPLY - 24V 4531927 CONTACTOR, 3 POLE 4531946 PLATE - STRAIN RELIEF...

  • Page 43: Broiler Exterior, Part List

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL BROILER EXTERIOR, PART LIST 3-CFA Broiler Assembly CRITI- ITEM # PART # DESCRIPTION 4531821 GREASE DRAWER SHIELD 4531818 GREASE DRAWER ASSY 4531825 CRUMB TRAY 4531857 MAIN BODY SIDE PANEL, LT 4531856...
  • Page 44 SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL BROILER UPPER PLATEN, PART LIST 4-CFA Broiler Assembly CRITI- ITEM # PART # DESCRIPTION 4531841 COWL ASSY 4531848 COWL STIFFENER ASSY 4531845 SHIELD/PLENUM - UPPER GRATE 4532050 AIR SHUTTER ASSY 4531849 GRATE AND ELECTRICAL BOX ASSY...

  • Page 45: Broiler Platen Exhaust Assembly, Part List

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL BROILER PLATEN EXHAUST ASSEMBLY, PART LIST 5-CFA Broiler Assembly CRITI- ITEM # PART # DESCRIPTION 4531862 THUMB SCREW, EXHAUST FAN 4532107 CONDUIT ASSEMBLY - FAN (SIZE 12) 4531959 EXHAUST COVER 4531828...
  • Page 46 SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL LOWER BROILER BOX, PART LIST 6-CFA Broiler Assembly CRITI- ITEM # PART # DESCRIPTION 4531509 GRATE ASSY, LOWER LEFT 4531508 GRATE ASSY, LOWER RIGHT 4531517 BROILER SECTION IR ELEMENT ASSY 4531816 BROILER BOX FRT COVER ASSY...

  • Page 47: Broiler Platen Exhaust Assembly, Part List

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL BROILER PLATEN EXHAUST ASSEMBLY, PART LIST 7-CFA Broiler Assembly CRITI- ITEM # PART # DESCRIPTION 4531780 ACTUATOR ASSEMBLY 4531981 ACTUATOR MOUNT BLOCK, LWR 4516084 ACTUATOR SHAFT 4531836 YOKE, CROSS BAR 4532048...
  • Page 48 SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL LOWER BROILER BOX, PART LIST 8-CFA Broiler Assembly CRITI- ITEM # PART # DESCRIPTION 4531853 CONTROL PANEL CFA 1859501 HANDLE 4531499 USER INTERFACE ASSY 4531452 POWER SWITCH GREEN 4532043 USB CABLE ASSY COVER...

  • Page 49: Wiring Diagram

    GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL SERVICE MANUAL WIRING DIAGRAM Part #4532096 Rev 1 (26 June 2013) Page 49...
  • Page 50 SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL Installation, Operation & Service Manual RECYCLE - REUSE - REDUCE GARLAND Broiler MODELS: CXBE12 Manufactured By; Garland Commercial Ranges http://www.garland-group.com...

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