Garland CXBE12 Installation & Operation Manual

Electric dual side clamshell broiler
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INSTALLATION &
OPERATION MANUAL
ELECTRIC DUAL SIDE
CLAMSHELL BROILER
MODEL: CXBE12
FOR YOUR SAFETY:
DO NOT STORE OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS OR LIQUIDS
IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE
WARNING:
IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE
CAN CAUSE PROPERTY DAMAGE, INJURY,
OR DEATH. READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR
SERVICING THIS EQUIPMENT
THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL, FACTORY-TRAINED
THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY.
Part #4532096 Rev 6 (25 Oct 2013)
TECHNICIAN.
MANUFACTURED EXCLUSIVELY FOR CHICK-FIL-A BY
GARLAND COMMERCIAL RANGES
http://www.garland-group.com/
PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.
THIS PRODUCT HAS BEEN CERTIFIED AS COMMERCIAL
COOKING EQUIPMENT AND MUST BE INSTALLED BY
PROFESSIONAL PERSONNEL AS SPECIFIED.
INSTALLATION AND ELECTRICAL CONNECTION MUST
COMPLY WITH CURRENT CODES:
IN CANADA - THE CANADIAN ELECTRICAL CODE PART
1 AND / OR LOCAL CODES.
IN USA – THE NATIONAL ELECTRICAL CODE ANSI /
NFPA – CURRENT EDITION.
ENSURE ELECTRICAL SUPPLY CONFORMS WITH
ELECTRICAL CHARACTERISTICS SHOWN ON THE
RATING PLATE.
For Your Safety:
Post in a prominent location, instructions to be
followed in the event the user smells gas. This
information shall be obtained by consulting your
local gas supplier

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Summary of Contents for Garland CXBE12

  • Page 1 INSTALLATION & OPERATION MANUAL ELECTRIC DUAL SIDE CLAMSHELL BROILER MODEL: CXBE12 PLEASE READ ALL SECTIONS OF THIS MANUAL AND RETAIN FOR FUTURE REFERENCE. FOR YOUR SAFETY: THIS PRODUCT HAS BEEN CERTIFIED AS COMMERCIAL DO NOT STORE OR USE GASOLINE OR...
  • Page 2: Important Information

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL IMPORTANT INFORMATION WARNING: THIS PRODUCT CONTAINS CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND/OR BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM. INSTALLATION AND SERVICING OF THIS PRODUCT COULD EXPOSE YOU TO AIRBORNE PARTICLES OF GLASS WOOL/CERAMIC FIBERS.
  • Page 3: Table Of Contents

    GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL CONTENTS WARRANTY ..........4 USE AND CARE .
  • Page 4: Warranty

    The equipment warranty coverage remains in force for a period of one (1) year (parts and labor) from the date the product is fi rst put into operation. The Garland Group agrees to repair or replace, at it’s option, any part that proves to be defective in material or workmanship at no charge for the part or normal labor.
  • Page 5: Safety

    WITH LOCAL REGULATIONS IN FORCE. THIS UNIT IS INTENDED FOR INDOOR USE ONLY. THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE. GARLAND WILL NOT PROVIDE SERVICE, WARRANTY, MAINTENANCE, OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL APPLICATIONS.
  • Page 6: Dimension Specification

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL DIMENSION SPECIFICATION Dimensions: Broiler 12.5 23.8 37.8 COOKING SURFACE 1245 31.6 APPROXIMATE 33.0 ±0.5[12.7] FOR LEVEL ADJUSTMENT(FRONT CASTERS ONLY) 12.7 23.3 10.2 38.9 APPOXIMATE WIDTH DEPTH HEIGHT MODEL inches inches inches...
  • Page 7: Clamshell Broiler Specification

    GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL CLAMSHELL BROILER SPECIFICATION Shipping Dimensions and Weight SHIPPING DIMENSIONS inches (mm) MODEL Length Width Height 43 1/2” 27 3/8” 49 5/8” Shipping Weight (1105mm) (695mm) (1260mm) 545 lbs/247 Kg UNCRATED DIMENSIONS...
  • Page 8: Introduction

    GARLAND RECOMMENDS THAT INSTALLATION, MAINTENANCE AND REPAIRS BE DONE BY AN AUTHORIZED SERVICE AGENCY, OTHERWISE THE WARRANTY WILL BE DEEMED NULL AND VOID. FOR A LIST OF AUTHORIZED SERVICE AGENTS, REFER TO THE GARLAND WEB SITE AT http://www.garland-group.com. This appliance should be given regular care and maintenance to operate at peak performance and maximum energy effi ciency.
  • Page 9: Installation

    GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL INSTALLATION THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE. GARLAND WILL NOT PROVIDE SERVICE, WARRANTY, MAINTENANCE, OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL APPLICATIONS. General Positioning and Setup...
  • Page 10: Air Supply And Ventilation

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL INSTALLATION, continuation Air Supply and Ventilation VENTILATION REQUIREMENTS MAY BE SUBJECT TO LOCAL BUILDING AND FIRE CODES. CONSULT LOCAL AUTHORITIES HAVING JURISDICTION. This broiler appliance must be vented properly HAVING DIFFICULTY OPENING DOORS THAT to operate correctly and safely.
  • Page 11: Electrical Connection

    GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL ELECTRICAL CONNECTION HIGH VOLTAGE DISCONNECT THE POWER SUPPLY BEFORE SERVICING. IMPORTANT: The appliance must be electrically Important Electrical Precautions grounded in accordance with local codes, or in Never touch anything that is powered by the absence of local codes, with the National electricity when your hands are wet.
  • Page 12: Clamshell Broiler Start Up

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL CLAMSHELL BROILER START UP IMPORTANT NOTE: Prior to installation, check the electrical supply to ensure input voltage and phase match the equipment - voltage rating and phase. Many local codes exist and it is the responsibility of the owner/installer to comply with these codes.
  • Page 13: Thermocouple Locations Diagram

    GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL THERMOCOUPLE LOCATIONS DIAGRAM HOT SURFACE THERMOCOUPLE LOCATION Grill Temperatures Will Cause Severe Burns 2.35” 2.72” 2.72” 14.92” 2.35 14.73” 7.68” 7.23” COOKING AREA COOKING AREA -TOP- -BOTTOM- GRILL FRONT A = Bottom Left Rear...
  • Page 14: Lower Thermocouple Locations

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL LOWER THERMOCOUPLE LOCATIONS UPPER THERMOCOUPLE LOCATIONS Page 14 Part #4532096 Rev 6 (25 Oct 2013)
  • Page 15: Latch System Internal Operation - A, Unlatching

    GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL LATCH SYSTEM INTERNAL OPERATION - A, UNLATCHING Check list for the top platen grate latch mechanism and the to the cowl assembly: HOT SURFACE Pull Approved Personal Grill Temperatures Protective Equipment...
  • Page 16: Latch System Internal Operation - B, Latching

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL LATCH SYSTEM INTERNAL OPERATION - B, LATCHING HOT SURFACE Approved Personal Grill Temperatures Protective Equipment Will Cause Severe Must be worn Burns How to latch the top grate to cowl assembly.
  • Page 17: Clamshell Broiler Accessories

    GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL CLAMSHELL BROILER ACCESSORIES Note: Accessories will be available for the broiler launch period and later could be purchased through the Chick Fil A warehouse. (subject to change) Disposable Front Tray...
  • Page 18: Accessories Installation

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL ACCESSORIES INSTALLATION Page 18 Part #4532096 Rev 6 (25 Oct 2013)
  • Page 19: Use And Care

    OFF, TURN THE POWER OFF TO THE APPLIANCE BY SWITCHING THE MAIN POWER SWITCH OFF. CONTACT A FACTORY AUTHORIZED SERVICE REPRESENTATIVE BEFORE ATTEMPTING TO RESTORE THE POWER. FOR A LIST OF AUTHORIZED SERVICE AGENTS, REFER TO THE GARLAND WEBSITE AT http://www.garland-group.om...
  • Page 20: Service Maintenance

    If for any reason this appliance requires service, contact The Garland Technical Service Department at 1-855-586-1542. All repairs must be performed by a qualifi ed technician, using genuine Garland replacement parts or there will be a risk of voiding the warranty.
  • Page 21: Cleaning And Maintenance

    AUTHORIZED SERVICE AGENT ARE RECOMMENDED. IT IS THE USER’S RESPONSIBILITY TO PREVENT THE HAZARDS OF GREASE ACCUMULATION BY CLEANING AND MAINTAINING THEIR APPLIANCE ON A REGULAR BASIS. GARLAND WILL NOT BE RESPONSIBLE FOR DIMINISHED PERFORMANCE AND/OR DAMAGE, OR FIRES RESULTING FROM MISUSE AND/OR POOR CLEANING AND MAINTENANCE PROCEDURES.
  • Page 22 INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL CLEANING AND MAINTENANCE, continuation 5. Use detailing tool to 9. Use Kay QSR super raise each half of lower contact cleaner to grate. Careful not to clean stainless steel drop grates while they edges around upper are raised.
  • Page 23: Weekly Cleaning

    GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL CLEANING AND MAINTENANCE, continuation • Remove any remaining carbon build-up with metal spatula • Clean brush tool with sprayer at compartment sink. 16. Sanitize all exterior broiler surface • Wring out a clean, sanitized towel well and spray with sanitizer.
  • Page 24 INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL CLEANING AND MAINTENANCE, continuation B. Upper broiler housing Once a week, additional cleaning is necessary to avoid build-up behind upper broiler grate. During daily cleaning, perform these steps after scraping and wiping all grates and before raising lower broiler grates for cleaning.
  • Page 25 GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL CLEANING AND MAINTENANCE, continuation Note: Ensure that the upper grease shield is in the right place aligning the two notches as shown above. 27. Clean areas at the far end of the broiler grate 31.
  • Page 26: Chicken Product Placement

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL CHICKEN PRODUCT PLACEMENT (Always check with Chick-fi ll-A store Manager for latest cooking methods) This procedure is used to cook marinated chargrilled 3. Load raw chicken onto broiler. fi lets, unmarinated Chick-fi l-A fi lets and Grilled Nuggets on the Garland clamshell broiler.
  • Page 27: Chicken / Nuggets Product Placement

    GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL CHICKEN / NUGGETS PRODUCT PLACEMENT • Nuggets: Cook only the amount of chicken that will be served within 30 minutes. Never cook more than designated — Ensure that Nugget screen is in place on lower amount at a time.
  • Page 28: Bacon / Sausage Product Placement

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL BACON / SAUSAGE PRODUCT PLACEMENT (Always check with Chick-fi ll-A store Manager for latest cooking methods) Before you begin cooking bacon or sausage, be to fi nish loading product within 3 minutes, press...
  • Page 29 GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL BACON / SAUSAGE PRODUCT PLACEMENT, continuation CAUTION: If broiler sounds warning tone while Bacon and sausage must reach an internal loading product, step away from broiler immediately temperature of 165°F for a minimum of 15 seconds to to avoid risk of being burned when broiler lid closes.
  • Page 30: Description Of Clamshell Broiler Control

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL DESCRIPTION OF CLAMSHELL BROILER CONTROL easyToUCH™ HOME & RECIPE SELECTOR PAGES PRESS & GO - Used to access the MENUS - Used to add, edit, and preheat and cooking modes of the delete Menus from the library.
  • Page 31: Easytouchâ„¢ Overview

    GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL easyToUCH™ OVERVIEW Clamshell Broiler Operating Modes: To enter Sleep mode manually, press the Sleep icon. The upper grate will lower, and the broiler will The Clamshell Broiler operates in several modes maintain the set temperatures.
  • Page 32: Temperatures

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL easyToUCH™ OVERVIEW, continuation Temperatures: Grates Open: The temperature screen shows the actual and the - For safety, an interlock switch cuts power to set point temperatures at each thermocouple, and the heaters when the grates are open for ’routine whether that zone is heating or at temperature.
  • Page 33: Start Up Cooking

    GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL easyToUCH™ OVERVIEW, continuation START UP COOKING: The easyToUCH™ screen display, layout and icons shown herein are for guidance purposes only and are not intended to be an exact representation of those displayed on the broiler.
  • Page 34: Cooking A Recipe

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL easyToUCH™ OVERVIEW, continuation COOKING A RECIPE: 6. Start the cycle. A 1. If the broiler has progress ring and entered Sleep mode, countdown timer is select WAKE to raise displayed. the platen.
  • Page 35: Changes To A Recipe Cook Cycle

    GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL easyToUCH™ OVERVIEW, continuation CHANGES TO A RECIPE COOK CYCLE: 3. Clamshell 1. Follow step from broiler will make 1 to 6 from previous the necessary Press & Go. adjustments. 2. Make the necessary 4.
  • Page 36: Settings Mode

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL easyToUCH™ OVERVIEW, continuation Note: Not all settings and diagnostics are availalbe to the operator. SETTINGS MODE: 7. Select to save 1. Select “SETTINGS”. date choose. 8. Time option 2. Enter password selected (display (alphabet).
  • Page 37 GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL easyToUCH™ OVERVIEW, continuation SETTINGS MODE: , continuation 19. Volume option 13. S elect to save selected (display language shown). 14. Password 20. S elect to save option selected Volume (display shown).
  • Page 38: Troubleshooting Steps

    INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL TROUBLESHOOTING STEPS Cooking Issues Problem Possible Cause Action Incorrect recipe selected Select correct recipe and retry Cook time too low Use cook cycle change screen to increase cook cycle Raw product too cold...
  • Page 39 GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL TROUBLESHOOTING STEPS Cooking Issues, continuation Problem Possible Cause Action Incorrect recipe selected Select correct recipe and retry Cook time too high Use cook cycle change screen to decrease cook cycle, as per CFA operational guideline.
  • Page 40 INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL TROUBLESHOOTING STEPS Temperature Issues Problem Possible Cause Action Recipe set points are high Use temperature status screen Grates or IR too hot to check zone temperatures versus set point Recipe set points are low...
  • Page 41 GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL NOTES Part #4532096 Rev 6 (25 Oct 2013) Page 41...
  • Page 42 Installation & Operation Manual RECYCLE - REUSE - REDUCE GARLAND Broiler MODELS: CXBE12 Manufactured By; Garland Commercial Ranges http://www.garland-group.com...

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