Troubleshooting Steps; Elements Problems; Ui Issues - Garland CXBE12 Product Manual

Electric dual side clamshell broiler installation and operation parts and service
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GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL

TROUBLESHOOTING STEPS

Elements Problems

Problem
IR to hot or cool
Grates to hot or cool
Loss of temperature

UI issues

Problem
UI cracked
Screen locked out /
frozen / non responsive
to touch
Speaker problems
UI black out
Unable to load usb fi les
Part #4532096 Rev 1 (26 June 2013)
Possible Problem
Wrong recipe.
Possible element problem.
Possible mixed up IO issue.
Possible TC issue check the error log.
Possible hi temperature switch issue.
Possible off set value to high or low.
Possible kitchen ventilation proble.
Same as above in section; IR to hot or
cool
Possible "SSR" failure,.
Possible TC issue see above
Possible wiring issue.
Possible off set value to high or low.
Check that temperatures are not
outside maximum (600 F on grates, 800
F on IR's or below 0 F as this will trigger
a fault
Possible Problem
Wrong recipe.
Possible touch screen issue.
Possible speaker issue
Possible wiring issue.
Possible wiring issue.
Possible SIB issues, check LED status
Possible password problem
Possible USB memory stick problem.
USB cable connect issue.
Action
Check for continuity
Check that the correct TC is
connected to the correct input
Check the wiring, check continuity
Check state of switch, measuring
current will confi rm the switch is
below trip point.
Check settings
Check to see if cool or high volume
air is directed at broiler
Place a wet rag on top of the
TC location to make sure it is
responsive
Raise the setpoint and see if the LED
on the SSRB lights up
check the condition of the SIB TC
inputs
Check settings
Action
Visual inspection
Reboot, if not corrected try a mouse
in the usb port
Check terminations
Check RJ45 cable and connectors
Use alternative
Check USB connector and external
cable
SERVICE MANUAL
Page 39

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