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Kenmore Automatic washers Owner's Manual And Installation Instructions page 30

One-speed automatic washers

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331SI79ENv06
3/21/00
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Most laundering problems are easily solved if you understand the cause. Check
these lists for common laundry and washer problems. If you need further assis-
tance, see service and assistance information on back cover.
Problem
Possible Cause
Solution
Washer Leaks
Householdpiambing isleaking.
Repair plumbing.
Inlet hoses not tight.
Tighten hoses (see "Installation
Instructions," Sections D & E).
Inlet hose washers not
Reseat washers (see "lnstailation
properly seated.
Instructions," Section D).
Drain hose not properly
Clamp drain hose (see "installation
clamped or is off.
Instructions," Section C).
Drain is clogged.
Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gaI (64 L) of water per minute.
Tub moved forward during
Ensure tub is centered before
unloading, causing water
starting washer.
to deflect off tub ring.
Unit not level causing water
Ensure front feet are installed and
to deflect off tub ring.
nuts are tightened. Level washer.
Reset rear legs (see "Installation
Instructions," Section G).
Load is unbalanced. Spray
Redistribute the load.
rinses are deflecting off Ioad.
Washer is overloaded. Fills
Reduce load size.
or spray rinses are deflecting
off load.
Won't Drain/
Drain hose is kinked or
Straighten or unplug hose (see
Won't Spin/
clogged.
"Installation Instructions," Section C).
Wet Loads
Correct operation of
After a wash or rinse, the washer will
neutral drain,
drain without spinning. After draining,
the spinning begins.
Lid is open.
Close the Iid.
Drain hose is more than
Lower drain hose (see "installation
96 in (2.4 m) above the floor.
Instructions," Section C).
Too much detergent -
Use Iess detergent.
excessive sudsing.
Low voltage or using an
Check electrical source or call
extension cord.
electrician. Do not use extension
cords.
Cold rinses.
Cold rinses leave loads wetter than
warm rinses. This is normal.
3O

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