NOTE:
Microprocessors with an internal speed of less than 3.06 GHz use an active cooling heat sink. Microprocessors with internal speeds greater than
or equal to 3.06 GHz use a passive heat sink and plastic shroud.
Problem
System message indicates a problem with the microprocessor
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Heat sink is not installed for the microprocessor
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Fan is not operating properly
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Action
CAUTION:
Before you perform this procedure, see
CAUTION:
See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide.
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the cover (see
"Removing the
3. Lay the system on its right side.
4. Ensure that the microprocessor and heat sink with cooling fan are properly installed (see
System Options").
5. Stand the system upright.
6. Install the cover (see
"Installing the
7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
8. Run Quick Tests in the system diagnostics (see
If the tests fail or the problem persists, see
Troubleshooting the System Board
Problem
System message indicates a problem with the system board
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Action
CAUTION:
Before you perform this procedure, see
CAUTION:
See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide.
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the cover (see
"Removing the
3. Lay the system on its right side.
4. Remove all expansion cards installed in the system (see
NOTE:
If the boot drive is connected to a SCSI or RAID controller card, remove all expansion cards except the controller card used by the boot
drive.
5. Stand the system upright.
6. Install the cover (see
"Installing the
7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
8. Run Quick Tests in the system diagnostics (see
If the tests fail, see
"Getting
"Safety First—For You and Your
Cover").
Cover").
"Running the System
"Getting
Help."
"Safety First—For You and Your
Cover").
"Removing an Expansion
Cover").
"Running the System
Help."
System."
"Removing and Installing a
Diagnostics").
System."
Card" in "Installing System Options").
Diagnostics").
Microprocessor" in "Installing