Dell OptiPlex W6987 Quick Reference Manual

Dell desktop setup and quick reference guide

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Dell™ OptiPlex™ 170L
Quick Reference Guide
Models MTC2 and DHS
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell OptiPlex W6987

  • Page 1 Dell™ OptiPlex™ 170L Quick Reference Guide Models MTC2 and DHS w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
  • Page 3: Table Of Contents

    ......Running the Dell™ IDE Hard Drive Diagnostics Resolving Software and Hardware Incompatibilities...
  • Page 4 Contents...
  • Page 5: Finding Information For Your Computer

    NOTE: The Drivers and Utilities CD is optional and may not ship with all computers. Desktop System Software Located on the Drivers and Utilities CD and the Dell Support website at support.dell.com. Product Information Guide Dell™ OptiPlex™ User’s Guide ®...
  • Page 6 Dell Support Website — support.dell.com NOTE: Select your region to view the appropriate support site. The Dell Support website provides several online tools, including: • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses • Community — Online discussion with other Dell customers •...
  • Page 7 What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) • How to reinstall my operating system • Regulatory Model Information and Chassis Type Find It Here Windows Help and Support Center Click the Start button and click Help and Support.
  • Page 8: About Your Small Desktop Computer

    About Your Small Desktop Computer Front and Back Views service tag front panel door power light power button link integrity light parallel mouse connector connector serial connector video connector diagnostic lights Quick Reference Guide front panel door headphone connector USB 2.0 connectors (2) CD/DVD drive CD/DVD-drive eject button...
  • Page 9: Inside Your Computer

    Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidently disconnect cables from the system board.
  • Page 10: Attaching And Removing The Computer Stand

    Attaching and Removing the Computer Stand CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Place your computer on a soft surface to prevent scratching the top cover. Your computer can be used in either a vertical or horizontal position.
  • Page 11: About Your Mini-Tower Computer

    About Your Mini-Tower Computer Front and Back Views service tag floppy drive light power light power button USB 2.0 connectors (2) power connector voltage selection switch serial connector video connector keyboard connector line-out connector microphone connector USB 2.0 connectors (4) PCI card slots (3) CD or DVD drive activity light CD or DVD eject button...
  • Page 12: Inside Your Computer

    Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidently disconnect cables from the system board.
  • Page 13: Setting Up Your Computer

    Setting Up Your Computer CAUTION: Before performing any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: If your computer has an expansion card installed (such as a modem card), connect the appropriate cable to the card, not to the connector on the back panel. You must complete all steps to properly set up your computer.
  • Page 14: Small Desktop Computer

    Small Desktop Computer Setup Without Cards Setup With Cards Quick Reference Guide monitor keyboard mouse speakers network network...
  • Page 15: Mini-Tower Computer

    Mini-tower Computer Setup Without Cards Setup With Cards monitor keyboard mouse speakers headphones network speakers telephony/ modem Quick Reference Guide...
  • Page 16: Completed Setup

    Completed Setup Small Desktop Computer Microsoft Windows Product Key power Mini-Tower Computer Microsoft Windows Product Key power Quick Reference Guide...
  • Page 17: Solving Problems

    Solving Problems Dell provides a number of tools to help you if your computer does not perform as expected. For the latest troubleshooting information available for your computer, see the Dell Support website at support.dell.com. If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns;...
  • Page 18 If you cannot resolve the error condition, contact Dell. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. Quick Reference Guide Function Performs a quick test of devices.
  • Page 19: System Lights

    When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
  • Page 20: Diagnostic Lights

    Check "Diagnostic Lights" on page 20 to see if the specific problem is identified. If the problem is not identified, contact Dell for technical assistance. Suggested Resolution • Verify that the computer is plugged into a working electrical outlet and that you have pressed the power button.
  • Page 21 • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. • Determine if a conflict exists by removing a card (not the video card) and then restarting the computer.
  • Page 22: Beep Codes

    If your computer beeps during start-up: Write down the beep code. See "Dell Diagnostics" on page 17 to identify a more serious cause. Contact Dell for technical assistance. Quick Reference Guide Suggested Resolution •...
  • Page 23: Running The Dell™ Ide Hard Drive Diagnostics

    Time-of-day clock stopped Running the Dell™ IDE Hard Drive Diagnostics The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure. Turn on your computer (if your computer is already on, restart it).
  • Page 24: Resolving Software And Hardware Incompatibilities

    Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. In the ® ® Microsoft Windows incompatibilities. Windows XP To resolve incompatibilities using the Hardware Troubleshooter: Click the Start button and click Help and Support.
  • Page 25: Using Microsoft ® Windows ® Xp System Restore

    ® ® Using Microsoft Windows ® ® The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state.
  • Page 26: Reinstalling Microsoft ® Windows ® Xp

    NOTE: The Drivers and Utilities CD contains drivers that were installed during assembly of the computer. Use the Drivers and Utilities CD or go to the Dell support site to load any required drivers. NOTE: The Operating System and Drivers and Utilities CDs are optional and may not ship with all computers.
  • Page 27 The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP.
  • Page 28 NOTICE: Do not press any key when the following message appears: Press any key to boot from the CD. When the Regional and Language Options screen appears, select the settings for your location and click Next. Enter your name and organization (optional) in the Personalize Your Software screen, and click Next.
  • Page 29: Using The Drivers And Utilities Cd

    Click OK to continue. To complete the installation, respond to the prompts offered by the installation program. Click Next at the Welcome Dell System Owner screen. Select the appropriate System Model, Operating System, Device Type, and Topic. Drivers for Your Computer To display a list of device drivers for your computer: Click My Drivers in the Topic drop-down menu.
  • Page 30 Quick Reference Guide...
  • Page 31: Index

    22 restore to previous state, 25 conflicts software and hardware incompatibilities, 24 Dell premier support website, 6 support site, 6 Dell Diagnostics, 17 Dell Premier Support website, 6 Device Manager, 24 diagnostic lights, 19-20 diagnostics beep codes, 22 Dell, 17...
  • Page 32 19 problems beep codes, 22 conflicts, 24 Dell Diagnostics, 17 diagnostic lights, 19-20 restore to previous state, 25 reinstalling Drivers and Utilities CD, 5 ResourceCD, 5 Windows XP , 26 ResourceCD Dell Diagnostics, 17 Index Service Tag, 6...
  • Page 33 Dell™ OptiPlex™ 170L モデル MTC2 および DHS w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 34 メモ: 注意: Dell™ n Drivers and Utilities CD Resource CD ____________________ この文書に含まれる情報は、予告なく変更されることがあります。 © 2004 Dell Inc. All rights reserved. Dell Inc. Dell DELL Corporation Dell Inc. モデル MTC2 および DHS 2004 年 9 月 P/N W6987 OptiPlex Dell Inc. Rev. A00 ®...
  • Page 35 ....... . Dell Diagnostics ......
  • Page 37 • • • Drivers and Utilities CD ResourceCD メモ: support.dell.com メモ: Drivers and Utilities CD Desktop System Software 『Drivers and Utilities CD』と Dell Support ウェブサイト support.dell.com にあります。 Dell™ OptiPlex™ ® ® Microsoft Windows 1 スタート 2 ユーザーズガイドおよびシステムガイド イド Drivers and Utilities CD...
  • Page 38 • • Microsoft Windows • • • • • • • • • • Windows XP • • Microsoft Windows • support.dell.com • support.dell.com メモ: • • • • • Dell Premier Dell Premier Windows 1 スタート Diagnostics premiersupport.dell.com ヘルプとサポート...
  • Page 39 • • メモ: CD メモ: MTC2 OptiPlex Drivers and Utilities CD Product Key...
  • Page 40 正面と背面の図 USB 2.0 CD/DVD CD/DVD ÉhÉâÉCÉu USB 2.0 Microsoft Windows Product Key...
  • Page 41 コンピュータの内部 注意: CD/DVD...
  • Page 42 コンピュータスタンドの取り付けと取り外し メモ:...
  • Page 43 正面と背面の図 USB 2.0 USB 2.0...
  • Page 44 コンピュータの内部 注意:...
  • Page 45 注意: 注意: PS/2 メモ: USB 注意: メモ: 注意: メモ:...
  • Page 46 スモールデスクトップコンピュータ ネットワーク...
  • Page 47 ミニタワーコンピュータ スピーカー テレフォニー / モデム...
  • Page 48 スモールデスクトップコンピュータ Microsoft Windows ミニタワーコンピュータ Microsoft Windows...
  • Page 49: Dell Diagnostics

    :___________________________ Dell Diagnostics(診断)プログラム Dell Diagnostics(診断)プログラムを使用する場合 Diagnostics 注意: Dell Diagnostics Dell Diagnostics ハードドライブからの Dell Diagnostics(診断)プログラムの起動 DELL™ メモ: Diagnostics Drivers and Utilities CD ® Microsoft Windows <Enter> :___________________________ Dell™ Drivers and Utilities CD <F12> Dell Diagnostics ® Boot to Utility Partition...
  • Page 50 Express Test スト) Extended Test Custom Test Symptom Tree Main Menu(メインメニュー) <F12> Windows IDE CD-ROM Device IDE CD-ROM Device Boot from CD-ROM(CD-ROM から起動) ResourceCD Dell Diagnostics Run the 32 Bit Dell Diagnostics(32 ビットのデル診断を実 Main Menu(メインメニュー) Windows Main Menu(メインメニュー) Express Test(エクスプレステ...
  • Page 51 メモ: Custom Test(カスタムテスト) Results Errors Help Configuration Dell Diagnostics Parameters Drivers and Utilities CD Main Menu (メインメニュー) ンメニュー) システムライト Microsoft 2000 Symptom Tree(症状ツリー) Dell Diagnostics ® ® Windows Windows XP Dell Diagnostics Main Menu(メイ...
  • Page 52 Dell Diagnostics POST BIOS POST POST 診断ライト Dell Diagnostics POST POST...
  • Page 53 • BIOS • • • • • • • • • •...
  • Page 54 POST • • • • • • • • • • •...
  • Page 55 1-2-3 Video Memory 1-3-1 2-4-4 3-1-1 3-1-2 3-1-3 4-2-3 4-2-4 4-3-1 0FFFFh - 4-3-3 刻 機 停止 4-3-4 1-3-1 Dell Diagnostics 3-1-4 3-2-2 3-2-4 Keyboard Controller 3-3-1 NVRAM 3-3-2 3-3-4 Video Memory 3-4-1 3-4-2 3-4-3 4-2-1 4-2-2 4-4-1 外 4-4-2 値演算...
  • Page 56: Dell Ide

    Dell™ IDE ハードドライブ診断プログラムの実行 Dell IDE ソフトウェアとハードウェアの非互換性の解決 Windows XP ハードウェアに関するトラブルシューティング Windows 2000 F2 = Setup <Ctr><Alt><D> ® ® Microsoft Windows 2000...
  • Page 57: Microsoft ® Windows ® Xp

    ® ® XP システムの復元の使い方 Microsoft Windows ® ® Microsoft Windows Windows 注意: 復元ポイントの作成 コンピュータを以前の動作状態に復元する 注意: Windows 2000 → → クイックリファレンスガイド...
  • Page 58 最後のシステムの復元を元に戻す 注意: システムの復元を有効にする 200 MB クイックリファレンスガイド → Windows XP →...
  • Page 59: Microsoft ® Windows ® Xp

    ® XP の再インストール Microsoft Windows はじめに 注意: Windows XP • Dell™ • Dell Drivers and Utilities CD メモ: Drivers and Utilities CD メモ: Windows XP の再インストール 注意: Windows XP Windows XP 注意: 注意: Windows XP Windows XP Windows XP Drivers and Utilities CD...
  • Page 60 オペレーティングシステム CD からの起動 DELL™ Press any key to boot from CD Windows XP のセットアップ Microsoft Windows Windows XP <Enter> Windows XP メモ: 注意: to boot from the CD クイックリファレンスガイド <F12> CD-ROM <Enter> <Enter> Windows XP Install Windows XP Windows Exit...
  • Page 61 Administrator Windows XP Professional Windows XP 注意: to boot from the CD というメッセージが表示されます。このメッセージが表示された場 合、キーは押さないでください。 Microsoft Windows インターネットに接続する方法を指定してください Microsoft Drivers and Utilities CD メモ: Microsoft Office Microsoft Office Microsoft Works Suite Microsoft Works Suite CD Press any key クイックリファレンスガイド...
  • Page 62: Drivers And Utilities Cd

    Drivers and Utilities CD Windows メモ: Drivers and Utilities CD Drivers and Utilities CD Drivers and Utilities CD InstallShield ウィザードへようこそ Dell ResourceCD 用の InstallShield ウィザードへようこそ システムモデル オペレーティングシステム デバイスの種類 お使いのコンピュータのドライバ トピック Drivers and Utilities CD クイックリファレンスガイド Drivers and Utilities CD Windows マイドライバ...
  • Page 63 , 39 Dell Diagnostics , 49 Dell Premier , 38 Drivers and Utilities CD, 37 , 56 Microsoft Windows , 38 ResourceCD Dell Diagnostics , 49 Windows 2000 , 56 , 56 Windows XP , 59 , 57 , 56 , 38 え...
  • Page 64 そ , 56 て , 56 Premier , 38 , 38 , 51 , 51 と ResourceCD, 37 Dell Diagnostics , 49 , 57 , 56 , 51, 52 , 56 , 38 索引 は Dell Diagnostics , 49 , 56...

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Optiplex 170l

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