Video logic
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Action
1. Check the system and power connections to the monitor.
2. Run the video tests in the system diagnostics (see
If the tests run successfully, the problem is not related to video hardware. Go to
If the tests fail, see
"Getting
Troubleshooting the Keyboard
Problem
System message indicates a problem with the keyboard
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Keyboard cable
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Action
1. Press each key on the keyboard, and look at the keyboard and its cable for any signs of damage.
If the keyboard appears to be free of physical damage, go to step 3.
If the keyboard is damaged, continue to step 2.
2. Swap the faulty keyboard with a working keyboard.
If the problem is resolved, you must replace the faulty keyboard (see
3. Run the keyboard test in the system diagnostics (see
If the test fails, see
"Getting
4. Swap the faulty keyboard with a working keyboard.
If the problem is resolved, you must replace the faulty keyboard (see
If the problem persists, see
Troubleshooting the Mouse
Problem
System message indicates a problem with the mouse
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Mouse cable
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Action
1. Click each button on the mouse, and look at the mouse and its cable for any signs of damage.
"Running the System
Help."
"Running the System
Help."
"Getting
Help."
Diagnostics").
"Finding Software
Solutions."
"Getting
Help").
Diagnostics").
"Getting
Help").