Dell PowerEdge 1600SC Systems Istallation And Troubleshooting Manual
  1. Manuals
  2. Brands
  3. Dell Manuals
  4. Desktop
  5. PowerEdge 1600SC
  6. Systems istallation and troubleshooting manual
Dell PowerEdge 1600SC Systems Istallation And Troubleshooting Manual

Dell PowerEdge 1600SC Systems Istallation And Troubleshooting Manual

Hide thumbs Also See for PowerEdge 1600SC:
Table of Contents

Advertisement

Quick Links

Download this manual
Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting 
Guide
Introduction
Indicators, Codes, and Messages
Finding Software Solutions
Running the System Diagnostics
Troubleshooting Your System
Installing System Options
Installing Drives
Getting Help
Jumpers, Switches, and Connectors
I/O Ports and Connectors
Abbreviations and Acronyms
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2003 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, Dell OpenManage, DellNet, Dell Precision, Dimension, Inspiron, OptiPlex, and Latitude are trademarks of Dell Inc.; Intel is a
registered trademark of Intel Corporation; MS-DOS is a registered trademark of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Initial release: 22 Sep 2003

Advertisement

Table of Contents
loading

Related Manuals for Dell PowerEdge 1600SC

Summary of Contents for Dell PowerEdge 1600SC

  • Page 1 Intel Corporation; MS-DOS is a registered trademark of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Jumpers, Switches, And Connectors

    Back to Contents Page   Jumpers, Switches, and Connectors Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide   Jumpers—A General Explanation   System Board Jumpers   System Board Connectors   Disabling a Forgotten Password   This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system.

  • Page 3: System Board Connectors

       Table A-1. System Board Jumper Settings  Jumper Setting Description  J11 pins 1 and  The password feature is enabled.     (default)  The password feature is disabled.    J11 pins 3 and  The configuration settings in NVRAM are retained at system boot.     (default)  The configuration settings in NVRAM are cleared at next system boot (see "Resetting Corrupted BIOS Configuration"...

  • Page 4: Disabling A Forgotten Password

       Table A-2. System Board Connectors Connector Description  System battery  BATTERY  CHASSIS INTRUSION  Chassis intrusion switch  COM1/LPT/VGA  Serial, parallel, and video  CPUn  Microprocessors (2)  CPUn FAN  Microprocessor fan power (2)  DIMMx  Memory modules (4)  DRACIII/XT  Systems management  FDD  Diskette drive  FRONT PANEL  Front-panel switches and indicators  FRONT SYS FAN...
  • Page 5 The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program" in your User's Guide. The password jumper enables these password features or disables them and clears any password(s) currently in use.  ...

  • Page 6: I/O Ports And Connectors

    Back to Contents Page   I/O Ports and Connectors Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide   I/O Connectors   Serial Connector   Parallel Connector   PS/2-Compatible Keyboard and Mouse Connectors   Video Connector   USB Connector   Integrated NIC Connector   Network Cable Requirements   I/O Connectors   I/O connectors are the gateways that the system uses to communicate with external devices, such as a keyboard, mouse, printer, or monitor. This section describes the various connectors on your system.

  • Page 7: Serial Connector

     NIC connector     Serial Connector   Serial connectors support devices such as external modems, printers, and mice that require serial data transmission. The serial connector uses a 9-pin D- subminiature connector.   Serial Connector Autoconfiguration   The default designation of the integrated serial connector is COM1. When you add an expansion card containing a serial connector that has the same designation as the integrated connector, the system's autoconfiguration feature remaps (reassigns) the integrated serial connector to the next available designation.
  • Page 8    Table B-3. Parallel Connector Pin Assignments Signal I/O Definition  1  STB#  I/O  Strobe  2  PD0  I/O  Printer data bit 0  3  PD1  I/O  Printer data bit 1  4  PD2  I/O  Printer data bit 2  5  PD3  I/O  Printer data bit 3  6  PD4  I/O  Printer data bit 4...

  • Page 9: Video Connector

    Video Connector   You can attach a VGA-compatible monitor to the system's integrated video controller using a 15-pin high-density D-subminiature connector. Figure B-5 illustrates the pin numbers for the video connector and Table B-5 defines the pin assignments for the connector.   NOTE: Installing a video card automatically disables the system's integrated video controller.

  • Page 10: Network Cable Requirements

      Integrated NIC Connector   The system's integrated NIC functions as a separate network expansion card while providing fast communication between servers and workstations. Figure B- illustrates the pin numbers for the NIC connector and Table B-7 defines the pin assignments for the connector. Figure B-7.

  • Page 11: Abbreviations And Acronyms

    Back to Contents Page   Abbreviations and Acronyms Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide    ampere(s)    alternating current    analog-to-digital converter   ANSI  American National Standards Institute   APIC  Advanced Peripheral Interrupt Controller   ASIC  application-specific integrated circuit   BIOS  basic input/output system  ...
  • Page 12  compact disc    color graphics adapter    centimeter(s)   CMOS  complementary metal oxide semiconductor    communications    characters per inch    characters per line    central processing unit    digital-to-analog converter    digital audio tape    decibel(s)    adjusted decibel(s)  ...
  • Page 13   DIMM  dual in-line memory module    Deutsche Industrie Norm    dual in-line package    direct memory access    Department of Communications (in Canada)    dots per inch   DRAC III  remote access card   DRAM  dynamic random-access memory   DS/DD  double-sided double-density  ...
  • Page 14  enhanced integrated drive electronics    electromagnetic interference    expanded memory manager    Expanded Memory Specification    Enhanced Parallel Port   EPROM  erasable programmable read-only memory    embedded remote access    electrostatic discharge   ESDI  enhanced small-device interface    embedded server management  ...
  • Page 15  gram(s)    gravities    gigabyte(s)    graphical user interface    hertz    input/output    identification    integrated drive electronics    interrupt request    kilo- (1024)    kilobyte(s)   KB/sec  kilobyte(s) per second    kilobit(s)   Kbps  kilobit(s) per second  ...
  • Page 16    kilogram(s)    kilohertz    local area network    pound(s)    liquid crystal display    light-emitting diode    low insertion force    load number    lines per inch    low voltage differential    meter(s)    milliampere(s)    milliampere-hour(s)    megabyte(s)
  • Page 17    megabit(s)   Mbps  megabit(s) per second    master boot record    monochrome display adapter    monochrome graphics adapter    megahertz    millimeter(s)    millisecond(s)   MTBF  mean time between failures    millivolt(s)    network interface controller   NiCad  nickel cadmium  ...
  • Page 18  nonmaskable interrupt    nanosecond(s)   NTFS  NT File System   NVRAM  nonvolatile random-access memory    one-time programmable    programmable array logic    Peripheral Component Interconnect   PCMCIA  Personal Computer Memory Card International Association    power distribution board    power distribution unit  ...
  • Page 19 PQFP  plastic quad flat pack   PSDB  power-supply distribution board   PS/2  Personal System/2    preboot execution environment   RAID  redundant arrays of independent disks    remote access controller    random-access memory    Resource Configuration Utility    ringer equivalence number  ...
  • Page 20    single bit ECC   SCSI  small computer system interface    second(s)    single-edge contact    system event log   SDRAM  synchronous dynamic random-access memory   SIMM  single in-line memory module    server management bus    system management interrupt   SNMP  Simple Network Management Protocol  ...
  • Page 21    upper memory block    uninterruptible power supply    universal serial bus    volt(s)    volt(s) alternating current    volt(s) direct current    video graphics array   VLSI  very-large-scale integration   VRAM  video random-access memory    voltage regulator module    watt(s)  ...
  • Page 22  eXtended Memory Specification    zero insertion force Back to Contents Page  ...

  • Page 23: Other Documents You May Need

    Back to Contents Page   Introduction Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide   Other Documents You May Need   Obtaining Technical Assistance   Your system includes the following significant service and upgrade features:  Embedded server management hardware, which monitors temperatures and voltages throughout the system and notifies you if there is a fault or failure  System diagnostics, which checks for hardware problems (if the system can boot)

  • Page 24: Front Panel Features

    Back to Contents Page   Indicators, Codes, and Messages Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide   Front-Panel Features   System Messages   Back-Panel Features   System Beep Codes   Power Indicator Codes   Warning Messages   Hard-Drive Indicator Codes   Diagnostics Messages   NIC Indicator Codes   Alert Messages     Applications, operating systems, and the system itself are capable of identifying problems and alerting you to them. When a problem occurs, a message may appear on the monitor or a beep code may sound.

  • Page 25: Back Panel Features

    Figure 2-3. Front-Panel Controls and Indicators      Table 2-1. Front-Panel Controls and Indicators  Component Description  Power button  Turns system power off and on.  If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system can perform an orderly shutdown before power is turned off.

  • Page 26: Power Indicator Codes

       Table 2-2. Back-Panel Features  Component Description  Power connector  Connects the system's power supply to a power source.  Power cable strain relief loop  Relieves strain on the power cable.  NIC indicators  Provide information on NIC status (see "NIC Indicator Codes").  Expansion slots  Provide two 64-bit/100-MHz slots, two 64-bit/66-MHz slots, and two 32-bit/33-MHz slots.

  • Page 27: Hard-Drive Indicator Codes

       Table 2-4. Redundant Power Supply Indicators  Indicator Function  Power supply status  Green indicates that the power supply is operational.  Power supply fault  Amber indicates a problem with the power supply.  AC line status  Green indicates that a valid AC source is connected to the power supply.  ...

  • Page 28: System Messages

       Table 2-6. NIC Indicator Codes  Indicator Indicator Code  Link and activity indicators are off.  The NIC is not connected to the network.  Link indicator is green.  The NIC is connected to a valid link partner on the network.  Activity indicator is amber blinking.  Network data is being sent or received.  ...
  • Page 29 following bank(s): Bank n    OS Install Mode is enabled in the System Setup  Disable OS Install Mode in the System Setup program (see "Using program. the System Setup Program" in your User's Guide). Amount of available memory limited to 256 MB!  ...
  • Page 30 Keyboard stuck key failure    Faulty or improperly installed memory modules.  See "Troubleshooting System Memory" in "Troubleshooting Your System." Memory address line failure at address, read value expecting value   Memory double word logic failure at address, read value expecting value  ...

  • Page 31: System Beep Codes

    Unsupported CPU stepping detected    The <F10> key was pressed during POST, but no  Create a utility partition on the boot hard drive (see "Using the Dell utility partition exists on the boot hard drive. OpenManage Server Assistant CD" in your User's Guide). Utility partition not available  ...

  • Page 32: Warning Messages

       Table 2-8. System Beep Codes  Code Cause Corrective Action  1-1-2  CPU register test failure  See "Troubleshooting a Microprocessor" in "Troubleshooting Your System."  1-1-3  CMOS write/read failure; faulty system board  See "Getting Help."  1-1-4  BIOS error  Reflash the BIOS firmware (see "Getting Help").  1-2-1  Programmable interval-timer failure;...

  • Page 33: Diagnostics Messages

    Diagnostics Messages   When you run a test group or subtest in the system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist (see "Getting Help"), and then follow the instructions in that section for obtaining technical assistance.

  • Page 34: Finding Software Solutions

    Back to Contents Page   Finding Software Solutions Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide   Before You Begin   Troubleshooting Errors and Conflicts   Software problems can be caused by:  Improper installation or configuration of an application  Application conflicts  Input errors  Interrupt assignment conflicts   Ensure that you are installing the software application according to the software manufacturer's recommended procedures. If a problem occurs after you install the software, you might need to troubleshoot your software application and your system.
  • Page 35 Application Conflicts   Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also create application errors. If application errors occur, see your application device driver or operating system documentation for troubleshooting information.  ...

  • Page 36: Running The System Diagnostics

    To access the Server Administrator diagnostics, log into the Server Administrator home page, and then click the Diagnostics tab. For information on using the Server Administrator diagnostics, see the Server Administrator online help. For additional information, see the online Dell OpenManage Server Administrator User's Guide.
  • Page 37 For a quick test of the system, select Test All Devices and then select Quick Tests. This option runs only the device tests that do not require user interaction and that do not take a long time to run. Dell recommends that you choose this option first to increase the chance of tracing the source of the problem quickly.

  • Page 38: Error Messages

     On the left side of the screen, Device Groups lists the diagnostic device groups in the order they will run if you select All under the Run Tests submenu. Press the up- or down-arrow key to highlight a device group.  On the right side of the screen, Devices for Highlighted Group lists the specific devices within a particular test group.

  • Page 39: Troubleshooting Your System

    Back to Contents Page   Troubleshooting Your System Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide   Safety First—For You and Your System   Troubleshooting Redundant Power Supplies   External Connections   Troubleshooting a Nonredundant Power Supply   Checking Specific System Problems   Troubleshooting System Cooling   Start-Up Routine   Troubleshooting Expansion Cards   System Orientation   Troubleshooting System Memory...

  • Page 40: Start-Up Routine

    3.  Reconnect the system to its electrical outlet or PDU and turn the system on, including any attached peripherals. 4.  Is the monitor working properly?   "Troubleshooting the Video Subsystem." 5.  Is the keyboard working properly?   "Troubleshooting the Keyboard." 6.

  • Page 41: Removing The Bezel

      Bezel   The front bezel has status and attention indicators. You must remove the bezel to remove the cover.   Removing the Bezel   CAUTION: Before you perform this procedure, see "Safety First—For You and Your System."   NOTICE: To remove the bezel, the system must be standing upright.

  • Page 42: System Cover

    Installing the Bezel 1.  Snap the two tabs on the lower inside edge of the bezel into the corresponding clips on the system front panel, and pivot the bezel upward to its closed position. 2.  Using the system key, lock the bezel.  ...

  • Page 43: Checking The Equipment

      The vertical plastic baffle in the center of the system improves system cooling by guiding the airflow within the system. You must remove the baffle when performing certain procedures inside the system to improve access to some internal components. Figure 5-4.

  • Page 44: Troubleshooting The Keyboard

     Video logic   Action 1.  Check the system and power connections to the monitor. 2.  Run the video tests in the system diagnostics (see "Running the System Diagnostics").   If the tests run successfully, the problem is not related to video hardware. Go to "Finding Software Solutions."...

  • Page 45: Troubleshooting The Basic I/O Functions

      If the mouse appears to be free of physical damage, go to step 3.   If the mouse is damaged, continue to step 2. 2.  Swap the faulty mouse with a working mouse.   If the problem is resolved, you must replace the faulty mouse (see "Getting Help").

  • Page 46: Troubleshooting A Parallel Printer

    If the problem is resolved, you must replace the interface cable (see "Getting Help"). 3.  Turn off the system and the serial device, and swap the device with a comparable device. 4.  Turn on the system and the serial device.  ...

  • Page 47: Troubleshooting A Nic

      If the problem is resolved, you must replace the USB device (see "Getting Help").   If the problem persists, see "Getting Help."   Troubleshooting a NIC   Problem  NIC cannot communicate with network  NIC cable  NIC, hub, and switch configuration settings  ...

  • Page 48: Responding To A Systems Management Alert Message

    NOTICE: Dell strongly urges you to install the systems management applications to receive alerts if a hardware problem occurs. For example, if a redundant power supply fails, you receive no notification that the system is operating in a nonredundant power mode unless you have installed the systems management applications.

  • Page 49: Troubleshooting A Damaged System

    CAUTION: Before you perform this procedure, see "Safety First—For You and Your System."   CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. 1.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.

  • Page 50: Troubleshooting Redundant Power Supplies

    lasts longer). You may need to replace the battery if an incorrect time or date is displayed during the boot routine.   You can operate the system without a battery; however, the system configuration information maintained by the battery in NVRAM is erased each time you remove power from the system.

  • Page 51: Troubleshooting A Nonredundant Power Supply

    Troubleshooting a Nonredundant Power Supply   Problem  Power indicator on the front panel does not light  Systems management software issues a power supply–related message  No power to the system   Action   CAUTION: Before you perform this procedure, see "Safety First—For You and Your System."...

  • Page 52: Troubleshooting Expansion Cards

    Options"). 6.  Stand the system upright. 7.  Install the cover (see "Installing the Cover"). 8.  Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.   If the problem persists, replace the faulty fan (see "System Fans"...

  • Page 53: Troubleshooting System Memory

    a.  Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. b.  Remove the cover (see "Removing the Cover"). c.  Lay the system on its right side. d.  Reinstall one of the expansion cards you removed in step 13 (see "Installing an Expansion...

  • Page 54: Troubleshooting The Diskette Drive

    11.  Swap the memory module in the first memory connector with another of the same capacity (see "Installing Memory Modules" in "Installing System Options"). 12.  Stand the system upright. 13.  Install the cover (see "Installing the Cover"). 14.  Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 15.
  • Page 55 12.  Run the diskette drive tests in the system diagnostics to determine whether the diskette drive operates properly (see "Running the System Diagnostics").   If the tests fail, continue to step 13. 13.  Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 14.
  • Page 56 2.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3.  Remove the cover (see "Removing the Cover"). 4.  Lay the system on its right side. 5.  Ensure that the CD drive interface cable is properly connected between the drive and the system board.  ...

  • Page 57: Troubleshooting A Scsi Tape Drive

    3.  Ensure that any required device drivers are installed and are configured correctly.   For information on installing device drivers, see the Dell OpenManage Server Assistant CD and the documentation that accompanied the controller card. 4.  Test the tape drive by performing a tape backup and verification test (see the tape backup software documentation).

  • Page 58: Troubleshooting Hard Drives

      See the documentation for the tape drive for instructions on configuring the SCSI ID and enabling or disabling termination. 12.  Stand the system upright. 13.  Install the cover (see "Installing the Cover"). 14.  Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 15.
  • Page 59 3.  Ensure that any required device drivers are installed and are configured correctly.   For information on installing device drivers, see the Dell OpenManage Server Assistant CD and the documentation that accompanied the controller card. 4.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
  • Page 60 Problem  Device driver error  Hard-drive cables  SCSI backplane board  Device drivers   Action   CAUTION: Before you perform this procedure, see "Safety First—For You and Your System."   CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide.  ...
  • Page 61 4.  Ensure that any required device drivers are installed and are configured correctly.   For information on installing device drivers, see the Dell OpenManage Server Assistant CD and the documentation that accompanied the controller card. 5.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  • Page 62: Troubleshooting The System Board

    NOTE: Microprocessors with an internal speed of less than 3.06 GHz use an active cooling heat sink. Microprocessors with internal speeds greater than or equal to 3.06 GHz use a passive heat sink and plastic shroud.    Problem  System message indicates a problem with the microprocessor  Heat sink is not installed for the microprocessor  Fan is not operating properly  ...
  • Page 63 9.  For each expansion card, perform the following steps: a.  Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. b.  Remove the cover (see "Removing the Cover"). c.  Lay the system on its right side. d.
  • Page 64 14.  Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 15.  Enter the System Setup program, and change the configuration settings appropriate for your system (see "Using the System Setup Program" in your User's Guide).

  • Page 65: Installing System Options

    Back to Contents Page   Installing System Options Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide   System Fans   Redundant Power Supplies   Expansion Cards   Memory Modules   Microprocessors   System Battery   This section describes how to remove and install the following components:  System fans  Optional redundant power supplies  Expansion cards  Memory modules...

  • Page 66: Installing The Front System Fan

      Installing the Front System Fan   CAUTION: Before you perform this procedure, see "Safety First—For You and Your System" in "Troubleshooting Your System."   CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. 1.

  • Page 67: Redundant Power Supplies

      CAUTION: Before you perform this procedure, see "Safety First—For You and Your System" in "Troubleshooting Your System."   CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. 1.  Insert the four tabs on the fan bracket into the mounting holes in the back panel and slide the fan assembly downward about 1 cm (0.5 inch) until the fan bracket release tab snaps into place.

  • Page 68: Installing An Expansion Card

      Expansion Cards   The system includes six expansion slots, configured as follows:  Slots 1 and 2 are 64-bit, 66-MHz PCI slots (3.3 V).  Slots 3 and 4 are 64-bit, 100-MHz PCI-X slots (3.3 V).  Slots 5 and 6 are 32-bit, 33-MHz PCI slots (5 V).  ...

  • Page 69: Removing An Expansion Card

    7.  Connect any cables that should be attached to the card.   See the documentation that accompanied the card for information about its cable connections. 8.  Stand the system upright. 9.  Install the cover (see "Installing the Cover" in "Troubleshooting Your System"). 10.

  • Page 70: Memory Upgrade Kits

    Memory Modules   The four memory module connectors on the system board can accommodate from 128 MB to 4 GB of registered memory modules.   Memory Upgrade Kits   System memory is upgradable to 4 GB by installing combinations of 128-, 256-, 512-MB, and 1-GB registered DDR SDRAM modules. You can purchase memory upgrade kits as needed.   NOTICE: The DDR SDRAM memory modules must be PC-266 compliant.  ...

  • Page 71: Installing Memory Modules

      The system detects that the new memory does not match the system configuration information, which is stored in NVRAM. The monitor displays an error message that ends with the following words:   Press <F1> to continue; <F2> to enter System Setup 8.

  • Page 72: Removing Memory Modules

    Removing Memory Modules   CAUTION: Before you perform this procedure, see "Safety First—For You and Your System" in "Troubleshooting Your System."   CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. 1.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.
  • Page 73 7.  Remove the microprocessor fan and heat sink assembly (see Figure 6-5): a.  Press down on the release tabs on the heat-sink retention clips to release the clips from the retaining tabs on the ZIF socket. b.  Lift the assembly away from the microprocessor. Figure 6-5. Removing the Microprocessor Fan and Heat Sink Assembly ...

  • Page 74: Replacing The System Battery

      NOTICE: Positioning the microprocessor incorrectly can permanently damage the microprocessor and the system when you turn on the system. When placing the microprocessor in the socket, be sure that all of the pins on the microprocessor go into the corresponding holes and that the processor is parallel to the surface of the socket.
  • Page 75   CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See your System Information Guide for additional information.

  • Page 76: Installing Drives

    Back to Contents Page   Installing Drives Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide   Connecting Drives   Front-Panel Drive Inserts   IDE Configuration Information   5.25-Inch Drives   SCSI Configuration Information   Hard Drives   Configuring the Boot Drive   Installing a RAID Controller Card   Diskette Drive     Your system can contain the following drives:  Up to two externally accessible 5.25-inch drives (typically CD drives or tape drives).

  • Page 77: Scsi Id Numbers

      The 3.5-inch diskette drive, 5.25-inch devices, and non-hot-plug hard drives must connect to a DC power cable from the system power supply. (Hot-plug SCSI drives obtain their power from the optional SCSI backplane.)   IDE Configuration Information   The IDE subsystem provides two channels (primary and secondary). Each channel can support up to two IDE drives such as high-capacity hard drives, CD drives, DVD drives, and tape drives.

  • Page 78: Configuring The Boot Drive

      Configuring the Boot Drive   The drive or device from which the system boots is determined by the boot order specified in the System Setup program (see "Using the System Setup Program" in your User's Guide). To boot the system from a hard drive or drive array, the drive(s) must be connected to the appropriate controller:  To boot from a single IDE hard drive, the master drive (drive 0) must be connected to the secondary controller on the system board.

  • Page 79: Removing The Front-Panel Drive Inserts

    CAUTION: Before you perform this procedure, see "Safety First—For You and Your System" in "Troubleshooting Your System."   CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. 1.  Connect the power cable and the interface cable to the diskette drive. 2.

  • Page 80: Installing The Front-Panel Drive Inserts

      Installing the Front-Panel Drive Inserts   CAUTION: Before you perform this procedure, see "Safety First—For You and Your System" in "Troubleshooting Your System."   NOTICE: You must install both inserts in an empty 5.25-inch drive bay to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 81 8.  Connect a DC power cable connector to the drive's power input connector (see Figure 7-3). 9.  Connect the interface cable to the drive (see Figure 7-3) and to the system board or controller card:  Figure 7-4 illustrates a common cable configuration for externally accessible IDE drives.  Figure 7-5 illustrates a SCSI tape drive connected to the SCSI controller on the system board.

  • Page 82: Hard Drives

    Figure 7-6. Connecting an SCSI Tape Drive to a SCSI Controller Card   10.  Ensure that all cables are firmly connected and arranged so that they will not catch on the computer covers or block airflow inside the system. 11.  If you removed the baffle in step 9, replace the baffle now (see "Installing the Baffle"...
  • Page 83 Use the following guidelines when installing hard drives:  You should only use drives tested and approved for use in your system.  You may need to use different programs than those provided with the operating system to partition and format a hard drive. See the hard drive's documentation for information on setting up the drive.
  • Page 84 b.  Replace the four screws that secure the drive bay in the system. 8.  Connect all power cables and interface cables to the hard drives remaining in the drive bay.  9.  Stand the system upright. 10.  Install the cover (see "Installing the Cover" in "Troubleshooting Your System"). 11.  Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.  ...
  • Page 85 Figure 7-9. Connecting Non-Hot-Plug SCSI Hard Drives to the Integrated SCSI Controller   Figure 7-10. Connecting Non-Hot-Plug SCSI Hard Drives to an Optional SCSI RAID Controller Card   Figure 7-11. Connecting IDE Hard Drives to an Optional IDE RAID Controller Card  ...
  • Page 86 12.  Connect all power cables and interface cables to the other hard drives in the drive bay. 13.  Ensure that all cables are firmly connected and arranged so that they will not catch on the computer covers or block airflow inside the system. 14.

  • Page 87: Removing A Hot-Plug Hard Drive

      Figure 7-13. Hot-Plug SCSI Hard Drives Connected to a RAID Controller Card     Removing a Hot-Plug Hard Drive   NOTICE: Not all operating systems support hot-plug drive installation. See the documentation supplied with your operating system. 1.  Remove the bezel (see "Removing the Bezel"...

  • Page 88: Installing A Hot-Plug Hard Drive

    4.  Slide the hard drive out until it is free of the drive bay (see Figure 7-14). 5.  Replace the bezel (see "Installing the Bezel" in "Troubleshooting Your System").   Installing a Hot-Plug Hard Drive   NOTICE: Not all operating systems support hot-plug drive installation. See the documentation supplied with your operating system. 1.
  • Page 89 10.  Ensure that any required device drivers are installed and are configured correctly.   For information on installing device drivers, see the Dell OpenManage Server Assistant CD and the documentation that accompanied the controller card. 11.  Test the array:  If you are setting up an IDE RAID array, run the hard drive tests in the system diagnostics (see "Running the System...

  • Page 90: Getting Help

      Online Services   You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.   You can contact Dell electronically using the following addresses:  World Wide Web...

  • Page 91: Autotech Service

      AutoTech Service   Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems.   When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.

  • Page 92: Dell Enterprise Training And Certification

      If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact information for your region.

  • Page 93: Contacting Dell

    Toll-free numbers are for use within the country for which they are listed.   When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 94  Australia (Sydney)  E-mail (Australia): au_tech_support@dell.com       E-mail (New Zealand): nz_tech_support@dell.com       International Access Code: 0011  Home and Small Business  1-300-65-55-33  Government and Business  toll-free: 1-800-633-559  Country Code: 61  Preferred Accounts Division (PAD)  toll-free: 1-800-060-889  City Code: 2  Customer Care  toll-free: 1-800-819-339  Corporate Sales  toll-free: 1-800-808-385...
  • Page 95  02  2186 27 14  City Code: 2  TechFax  02  2186 27 28  Switchboard  02  2186 27 11  Denmark (Copenhagen)  Website: support.euro.dell.com       E-mail Support (portable computers): den_nbk_support@dell.com      International Access Code: 00  E-mail Support (desktop computers): den_support@dell.com      Country Code: 45  E-mail Support (servers): Nordic_server_support@dell.com       Technical Support  7023 0182  Customer Care (Relational)
  • Page 96  Switchboard  01 55 94 71 00  Sales  01 55 94 71 00  Fax  01 55 94 71 01  Germany (Langen)  Website: support.euro.dell.com     E-mail: tech_support_central_europe@dell.com     International Access Code: 00  Technical Support  06103 766-7200  Country Code: 49  Home/Small Business Customer Care  0180-5-224400  Global Segment Customer Care  06103 766-9570  City Code: 6103  Preferred Accounts Customer Care  06103 766-9420...
  • Page 97  toll-free: 0120-198-226  Country Code: 81  Technical Support outside of Japan (Dimension and Inspiron)  81-44-520-1435  City Code: 44  Technical Support (Dell Precision™, OptiPlex™, and Latitude™)  toll-free:0120-198-433  Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)  81-44-556-3894  Faxbox Service  044-556-3490  24-Hour Automated Order Service  044-556-3801  Customer Care  044-556-4240...
  • Page 98  Home/Small Business Sales Fax  020 674 47 75  Relational Sales Fax  020 674 47 50  Switchboard  020 674 50 00  Switchboard Fax  020 674 47 50  New Zealand  E-mail (New Zealand): nz_tech_support@dell.com      E-mail (Australia): au_tech_support@dell.com      International Access Code: 00  Home and Small Business  0800 446 255  Country Code: 64  Government and Business  0800 444 617...
  • Page 99     E-mail: swe_support@dell.com     International Access Code: 00  E-mail Support for Latitude and Inspiron:    Swe-nbk_kats@dell.com  Country Code: 46  E-mail Support for OptiPlex: Swe_kats@dell.com     City Code: 8  E-mail Support for Servers: Nordic_server_support@dell.com     Technical Support  08 590 05 199  Relational Customer Care  08 590 05 642...
  • Page 100  Dell Outlet Store (Dell refurbished computers)  toll-free: 1-888-798-7561  Software and Peripherals Sales  toll-free: 1-800-671-3355  Spare Parts Sales  toll-free: 1-800-357-3355  Extended Service and Warranty Sales  toll-free: 1-800-247-4618  Fax  toll-free: 1-800-727-8320  Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired  toll-free: 1-877-DELLTTY  (1-877-335-5889)  U.S. Virgin Islands  General Support  1-877-673-3355  Venezuela  General Support  8001-3605  ...

Table of Contents