Troubleshooting The System Board - Dell OptiPlex GX1 User Manual

Internal Components: Dell OptiPlex GX1 Small-Form-Factor System User's Guide
monitor, the monitor interface cable, or the integrated video subsystem.
Before attempting to troubleshoot the video subsystem, perform the procedure found in
Monitor" to determine whether or not the monitor is the source of the problem.
If the monitor is not at fault, perform the following steps:
1. Check the monitor cable
2. If the problem is not resolved, insert the Dell ResourceCD into the appropriate drive, reboot the system,
and run the Video Test Group
If any of the tests fail, see

Troubleshooting the System Board

A system board problem can result from a defective system board component, a faulty power supply, or a
defective component connected to the system board. If an error message indicates a system board problem,
perform the following steps:
1. Insert the Dell ResourceCD into the appropriate drive, reboot the system, and run the
Group in the Dell
If any of the tests fail, see
2. Turn off the system, including any attached peripherals, and disconnect all the AC power cables from
their electrical outlets. Also, disconnect any telephone or telecommunication lines from the computer.
CAUTION: Before you remove the computer cover, see
Computer."
3. Remove the computer
4. Verify that the power cables from the power supply are firmly connected to the connectors on the
system board.
5. Replace the computer
is not resolved, proceed to step 6.
6. Perform the procedure in
7. Perform the procedure in
8. If the problem is still not resolved, see
Troubleshooting Drives
If the monitor displays a system error message to indicate a drive problem during execution of either the boot
routine or the Dell Diagnostics, or if a drive is not operating correctly, perform the following steps:
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connections.
in the Dell
"Getting Help" for instructions on obtaining technical assistance.
Diagnostics.
"Getting Help" for instructions on obtaining technical assistance.
cover.
cover, reconnect the system to an electrical outlet, and turn it on. If the problem
"Troubleshooting Expansion
"Troubleshooting the
"Getting
Diagnostics.
"Safety First—For You and Your
Cards."
Keyboard."
Help" for instructions on obtaining technical assistance.
"Troubleshooting the
System Set Test