Managing Mobile Devices With Soti Mobicontrol And Awms; Overview Of Soti Mobicontrol; Prerequisites For Using Mobicontrol With Awms; Adding A Mobile Device Management Server For Mobicontrol - Dell PowerConnect W-Airwave User Manual

Managing Mobile Devices with SOTI MobiControl and AWMS

Overview of SOTI MobiControl

SOTI MobiControl, the mobile device management platform for Windows Mobile, Blackberry, Apple, and
Android devices, has been integrated into AWMS to provide direct access to the MobiControl Web Console.
MobiControl runs on your Mobile Device Manager (MDM) server. This server provisions mobile devices via
HTTP to configure connectivity settings, enforce security policies, restore lost data, and other administrative
services. Information gathered from mobile devices can include policy breaches, data consumption, and existing
configuration settings.

Prerequisites for Using MobiControl with AWMS

In order to use the MobiControl integration in AWMS, the following is required:
Your AMP must be running version 7.2

An MDM server with SOTI MobiControl Console 8.50 Build 3989, Web Version 8.50 Build 5066

A client device that is:

associated with WLAN infrastructure managed by the AMP server running 7.2

being actively managed by the SOTI MobiControl server running with proper build numbers

For more information about setting up MobiControl, please see www.soti.net/mc/help/.
In order to use SOTI MobiControl from within AWMS, you must first add your MDM server and designate it as
a MobiControl.

Adding a Mobile Device Management Server for MobiControl

1. To add an MDM server to AWMS, navigate to AMP Setup > MDM Server and select Add. Complete the
fields on this page.
Table 116 AMP Setup > MDM Server > Add Fields and Descriptions
Field
Hostname/IP
Address
Protocol
URL Context
Enabled
Username/
Password
Polling Period
2. When finished, select Add.
The list page for the MDM server also displays:
Last Contacted – The last time AWMS was able to contact the MDM server.

Errors – Issues, if any, encountered during the last contact.

During each polling period, AMP will to obtain a list of all device IDs and their WLAN MAC addresses. The
information about Device Type, OS, and OS version are retrieved from MobiControl and populated to the Users
> User Detail page for supported mobile devices. A View device in SOTI MobiControl link provides direct
198 | Performing Daily Administration in AWMS
Table 116 describes the settings and default values:
Description
The address or DNS hostname configured for your MDM server.
Whether HTTP or HTTPS is to be used when polling the MDM server. The port on which to connect to the
MDM server is inferred from the protocol: with HTTP, AWMS will connect to port 80 of the SOTI server; with
HTTPS, AWMS will connect to port 443.
The URL context appended to the server URL to build the URL when connecting with the SOTI server. Enter
MobiControl in this space for SOTI support.
Whether this server can be polled by AWMS. Make sure it is set to Yes.
The login credentials for this MDM server.
The frequency in which AWMS polls the MDM server. The default is 5 minutes.
Dell PowerConnect W AirWave 7.2 | User Guide