Fargo HDP5000 User Manual page 105

High definition card printer/encoder
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RESTRICTED USE ONLY
Troubleshooting with the LCD Error Message Table (continued)
LCD Error Message
Unable to Feed
(PC Error Message
Nos. 14 and 81)
Utility Error
(PC Error Message
Nos. 129)
Waiting for Data
(PC Error Message
No. 147)
Wrong Film
(PC Error Message
Nos. 162 and 163)
Wrong Ribbon
(PC Error Message
No. 93)
HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Cause
The Printer is unable to feed
a card from the Card
Cartridge
Command resulted in an
error.
The Printer has stopped
receiving data from the PC.
The print film installed in the
Printer does not match the
film type selected in the
Printer Driver.
OR
A Self-test job cannot be
printed with the print media
installed.
The print Ribbon installed in
the Printer does not match
the Ribbon type selected in
the Printer Driver.
OR
A Self-test job cannot be
printed with the print media
installed.
Fargo Electronics, Inc.
Solution
Verify there are cards in the
Card Cartridge.
Verify cards are not stuck
together or jammed, and they
are the correct thickness.
See
Resolving the
Communication
Errors.
Reset the Printer and try again.
If this problem persists, call for
technical assistance.
Replace film in Printer with type
specified in the Driver.
A reboot is required.
Replace Ribbon in Printer with
type specified in the Driver.
5-21

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