Page 1 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) • HDP600 (Dual-Sided Card Printer/Encoder) • HDP600-LC (Dual-Sided Card Printer/Encoder) • HDP600 CR100 (Dual-Sided Card Printer/Encoder) • HDP600-LC CR100 (Dual-Sided Card Printer/Encoder) Part Number: L000444...
Page 2 RESTRICTED USE ONLY HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5), property of Fargo Electronics, Incorporated Copyright © 2003 by Fargo Electronics, Incorporated. All rights reserved. Printed in the United States of America. Exclusive permission is granted to authorized resellers of Fargo products to reproduce and distribute this copyrighted document to authorized Fargo customers.
Page 3: Table Of Contents
Printer Components: Print Ribbons __________________________________________________ 2-21 Printer Components: Blank Cards ___________________________________________________ 2-22 Printer Components: Card Input and Output Hoppers____________________________________ 2-23 Printer Components: Card Output Hopper and Reject Hopper _____________________________ 2-24 Printer Unit: Reviewing the Card Lamination Module ___________________________________ 2-25 Printer Components: Transfer Roller_________________________________________________ 2-26...
Page 4 Resolving a Invalid Ribbon Error____________________________________________________ 4-61 Resolving a Wrong Ribbon Error ____________________________________________________ 4-63 Resolving a Headlift Motor or Sensor Error____________________________________________ 4-65 Resolving the Cover Open Error Message _____________________________________________ 4-67 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 5 Using the Printer page _______________________________________________________________ 5-26 Using the System Log page___________________________________________________________ 5-28 Changing the Log Name___________________________________________________________ 5-29 Selecting the Log Type____________________________________________________________ 5-31 Setting up Email Event logging _____________________________________________________ 5-33 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 6 Selecting the Card Size (HDP600 and HDP600-LC) _____________________________________ 7-12 Selecting the Custom Card Size _____________________________________________________ 7-14 Using the Card tab (HDP600 CR100/HDP600-LC CR100) __________________________________ 7-15 Selecting the Card Type (all HDP600 Printers) _________________________________________ 7-16 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Page 7 RESTRICTED USE ONLY Selecting the Card Hopper (HDP600 and HDP600-LC only) ______________________________ 7-19 Selecting the Card Hopper (HDP600 CR100 and HDP600-LC CR100 only) __________________ 7-20 Setting the Orientation ____________________________________________________________ 7-21 Specifying the number of Copies ____________________________________________________ 7-21 Selecting the Diagnostics button ____________________________________________________ 7-22...
Page 8 Updating the Printer's Firmware _______________________________________________________ 12-4 Updating the Main Firmware _______________________________________________________ 12-4 Updating the LCD Firmware _______________________________________________________ 12-7 Section 13: Fargo Technical Support ________________________________________ 13-1 Contacting Fargo Technical Support____________________________________________________ 13-1 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. viii...
Page 9 Reviewing Example No. 2: Serial Number A1280224 ___________________________________ 13-2 Section 14: Reviewing Spare Parts Lists ______________________________________ 14-1 Reviewing Spare Parts List for HDP600, HDP600-LC, HDP600 CR100 and HDP600-LC CR100 _ 14-1 Section 15: Glossary of Terms ______________________________________________ 15-1 Section 16: Index_________________________________________________________ 16-1 HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 10: Section 1: Printer Overview
Section 1: Printer Overview How to use the guide The HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) is designed to provide installers and technicians with quick, efficient lookup of related procedures, components and terms. The Guide can be used effectively either in soft or hard copy, depending on the preference of the installer or technician.
Page 11: Safety Messages (Review Carefully)
• To prevent equipment or media damage, always remove the Ribbon and Cards from the Printer before making any repairs, unless otherwise specified. • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer.
Page 12: Hdp600 Overview
Card Low Encoding TOF Flipper Home Card TOF Film - Transfer Film Take Up Encoder Encoding TOF HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Part Thermocouple Film Supply Encoder Film - Print Ribbon Sensor Array Ribbon Encoder Print Headlift...
Page 13: Reviewing The Hdp600 Sequence Of Operations
All stop. (Note: The Film Ribbon Encoder is active during this step.) The Headlift Motor engages, moving the Printhead down until Headlift Sensor is activated. All stop. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Continued on the next page...
Page 14 RESTRICTED USE ONLY Reviewing HDP® 600 Series Card Printer - Sequence of Operations (continued) Step Process The Fan turns ON as required to keep head cool. The Ribbon Drives, Film Drives and Print Platen Stepper turn ON and the Printhead burns the image data until the image data is depleted. All stop. (Note: The Ribbon Encoders and Film Encoders are active during this step.)
Page 15 All stop. The Heater and Thermocouple are maintained at a set temperature at all times when the Printer is ON. The cooling fan is ON when the Printhead is ON or hot. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Page 16: Reviewing The Hdp600 Boot Up Sequence
Transfer Film Sensor senses 1 mark on the Film). The Transfer Film reverses for one panel onto supply (reverses until the Transfer Film Sensor senses 1 mark on the Film). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 17: Reviewing The Lamination Module Sequence Of Operations
RESTRICTED USE ONLY Reviewing the Lamination Module Sequence of Operations The LAM sequence of operations begins after printing has occurred with the Card Printer. Step Process The card is fed onto the Lamination Module Flipper Table. The card is fed to the Card Position Sensor.
Page 18: Reviewing The Lamination Module Boot Up Sequence
The Lamination Ribbon Motor activates to determine the presence of a roll of lamination. The Lamination Flipper table homes itself. The Card Sensor checks for the presence of a card and ejects it if found. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 19: Section 2: Specifications
The purpose of this section is to provide the User with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the HDP600, HDP600-LC, HDP600 CR100 and HDP600-LC CR100 Card Printers. Safety Messages (review carefully) Symbol...
Page 20: Introduction
Card Printer/Encoder) HDP600-LC (Dual- Sided Card Printer/Encoder) HDP600 CR100 (Dual- Sided Card Printer/Encoder) HDP600-LC CR100 (Dual-Sided Card Printer/Encoder) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Card Accepted Capacity Card Size CR-80 (100 per Hopper) CR-80 (100 per Hopper)
Page 21: Reviewing The Hdp600 Package
Software Installation CD (includes Printer Driver) • Cleaning Roller Assembly • One (1) power supply with Printer; one (1) power supply with Laminator • Card Feed Weights Reviewing the HDP600 (front) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Page 22: Reviewing The Hdp600 Cr100 Card Printer
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the HDP600 CR100 Card Printer Display A – HDP600 CR100 Printer with detached Output Hopper Display B – HDP600 CR100 Printer with attached Output Hopper HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Page 23: Hdp600 - Regulatory Compliances
(cUL) 60950-1-03. File Number: E145118 The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class A digital device. (Note: These requirements are designed to provide reasonable protection against harmful interference in a residential installation.)
Page 24: Technical Specifications
Custom: This selection is used to create a custom form size from 1.0 x 3.0 to 2.204 to 3.452 (25.4 X 76.2 mm to 56 X 87.7 mm). HDP600 CR100 and HDP600-LC CR100 (same reference): • CR-100: This selection is the default form size for the HDP600 CR100.
Page 25 Up to 16.7 million colors and 256 shades per Pixel. Card Capacity HDP600 and HDP600-LC: • 200 cards (.030/.762mm) auto or Guide feed HDP600 CR100 and HDP600-LC CR100: • 100 cards (.030/.762mm) auto or Guide feed Cardstock HDP600 and HDP600-LC: •...
Page 26 Contact Smart Card Encoder (ISO 7816), Parts 1-4; T=0 & T=1 • Contactless Smart Card Encoder (Mifare®) • Prox Card Encoder (HID read-only) (Note: Corporate Express 1000 Cards can be used with special order Weigand/ASCII Converter) • iCLASS™ HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 27 Humidity 20% to 80% (non-condensing) Input Hopper HDP600 and HDP600-LC: Card Capacity • 200 cards (.030/.762mm) HDP600 CR100 and HDP600-LC CR100: • 100 cards (.030/.762mm) • Interface Centronics parallel, IEEE-1284 Compliant or USB 1.1 • Interfacing information for E-card Options Maximum 2.125 in.
Page 28 Card Lamination Module Output Hopper HDP600/HDP600-LC Card Capacity • 100 cards (.030/.762mm) HDP600 CR100/HDP600-LC CR100: • 100 cards (.030/.762mm) Overlaminate All overlaminates are available in either clear, holographic globe Options design or custom holographic design. They can also be optimized (HDP600-LC and for use with smart cards and Magnetic Stripes.
Page 29 • 93 seconds per card/45 cards per hour (YMCKK/Lamination) Print speed indicates an approximate print speed and is measured from the time a card feeds into the Printer to the time it ejects from the Printer. • Print speeds do not include encoding time or the time needed for the PC to process the image.
Page 30 50 Hz / 60 Hz Frequency Supply Voltage 100 to 240 VAC, 3.75A (HDP600 and HDP600-LC) 100 to 240 VAC, 4.25A (HDP600 CR100 and HDP600-LC CR100) System IBM-PC or compatible. Windows 2000/XP. Pentium Requirements MHz computer with 64 MB of RAM or higher, 200 MB free space or higher and USB 1.1...
Page 31: Functional Specifications
RESTRICTED USE ONLY Functional Specifications The Card Printer utilizes two different, yet closely related printing technologies to achieve its remarkable print quality for dye-sublimation and resin thermal transfer. The following describes how each of these technologies works: Function Description Dye-...
Page 32 Functional Specifications (continued) Function Description Resin Thermal Resin Thermal Transfer is the print method the Printer uses to print Transfer sharp black text and crisp bar codes that can be read by both infrared and visible-light bar code scanners. Like dye-sublimation, this process uses the same thermal Printhead to transfer color to a card from a resin-only Print Ribbon or the resin black (K) Panel of a full color Print Ribbon.
Page 33 Power Switch Turns the Printer power ON and OFF. Power Port Connect to the included power supply. USB Interface Connect to the Windows PC USB cable. Port HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 2-15...
Page 34: Printer Components: Lcd And Softkey Control Pad
RESTRICTED USE ONLY Printer Components: LCD and Softkey Control Pad The Printer provides a four line, eighty (80) character LCD Displays that can communicate helpful information about the Printer's operation. • The top three lines of the LCD Display will always be used to communicate print status, error messages and menu options.
Page 35 Printer Open closed, the Printer will display READY to indicate that the Printer is Screens ready for operation. (Note: The Printer will stay in this mode until it receives a print job or it is turned OFF.) • If the Printer is opened, the Printer Open screen will appear. Press either the FWD or BWD buttons to move the Printer's card path Rollers in the indicated direction.
Page 36 Print Status During operation, the LCD will indicate the current Print Status by Screen showing you the area of the Printer that is active. It does this by displaying the following icons on the second line: • FEEDING: Indicates that cards are being fed into the Printer.
Page 37 Resume. Press Resume to continue Printer operation. The LED Light This light works in conjunction with the Printer's LCD Display to help communicate the Printer's current status. It is especially effective when you are too far away from the Printer to read the LCD Display. The following explains how to interpret both LED Lights on the exterior of the Printer.
Page 38 The first is called an ATTENTION screen. (Note: This screen appears if an error occurs and will completely stop Printer operation. In this case, the LCD will display ATTENTION on the first line and a brief description of the error on the following lines.)
Page 39: Printer Components: Print Ribbons
RESTRICTED USE ONLY Printer Components: Print Ribbons The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images (print to film and transfer film to card). Since the dye-sublimation and the resin thermal transfer print methods each provide their own unique benefits, Print Ribbons are available in dye-sublimation-only and combination dye-sublimation/resin versions.
Page 40: Printer Components: Blank Cards
Caution: Never run cards with a contaminated, dull or uneven surface through the Printer. Printing onto such cards will ultimately lead to poor print quality. Always store the card stock in its original packaging or in a clean, dust-free container. Do not print onto cards that have been dropped or soiled.
Page 41: Printer Components: Card Input And Output Hoppers
HDP600 and HDP600-LC: The Printer will hold a maximum of 200 cards (HDP600 has two Card Input Hoppers; load 100 cards per Hopper) (based on a standard 30 mil card thickness).
Page 42: Printer Components: Card Output Hopper And Reject Hopper
Printer Components: Card Output Hopper and Reject Hopper Type Description Card Output HDP600/HDP-LC and HDP600 CR100/HDP600-LC CR100: Hopper All standard HDP Card Printers provide a 100-card capacity Card Output Hopper (based on a standard 30 mil card thickness). (Note: This Hopper stores the cards after they are printed.) Shown in the lower left.
Page 43: Printer Unit: Reviewing The Card Lamination Module
(175° C). Use extreme caution when operating the Laminator. Never touch the Lamination Roller unless the Printer has been turned off for at least 20 to 30 minutes. Select Printer models support the attachment of an optional Card Lamination Module. This Module can be ordered pre-installed on your Printer from the factory or can be ordered separately as a field upgradeable Module.
Page 44: Printer Components: Transfer Roller
Danger: The Printer’s Transfer Roller can reach temperatures exceeding 350 degree F (175 C). Use extreme caution when operating the Transfer Roller. Never touch the Lamination Roller unless the Printer Power has been turned off for at least 20 to 30 minutes. Type...
Page 45: Reviewing The Overlaminates
Reviewing the Overlaminates IMPORTANT! Fargo Card Printers require highly specialized overlaminates to function properly. To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, the Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies.
Page 46: Reviewing The Cr-90 Or Cr-100 Patch Size
Please contact the authorized reseller for more information about custom Overlaminates.. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Cross Reference See the Loading the Overlaminate.
Page 47: Section 3: Installation Procedures
• To prevent equipment or media damage, always remove the Ribbon and Cards from the Printer before making any repairs, unless otherwise specified. • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer.
Page 48: Introduction
(Note: The Printer will be available with parallel port.) Inspection – HDP600 While unpacking your Printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. Unpacking the Printer The following items are included with your Printer: •...
Page 49: Choosing A Good Location
Place the unit in a location with adequate air circulation to prevent internal heat build-up. • Use the Printer's dimensions as a guideline for the minimum clearances to the unit. (Note: Allow for adequate clearance above the unit to accommodate the height of the unit with its covers open.)
Page 50: Printer Loading Procedures
Loading the Print Ribbon Note: Fargo Card Printers require highly specialized supplies to function properly. • To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. • For this reason, your Fargo warranty is void, where not prohibited by law, if you use non- Fargo Certified Supplies.
Page 51 (Note: The Print Ribbon comes wound on a gray spool with an orange ring around one side. Match the orange ring on the Ribbon Spool to the orange Hub inside the Printer. When properly installed, the orange ring will be in the upper-right-front position.)
Page 52 RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Print Ribbon (cont.) Display C – Loading the Print Ribbon (take-up spool) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Page 53 RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Print Ribbon (cont.) Display D – The Print Ribbon is shown successfully installed below. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Page 54: Loading Clear Hdp Film Into The Transfer Station
(Note No. 2: Yellow colors still need to match. The Drive Hub is yellow on the HDP600 CR100 and HDP600-LC CR100 and the Hub needs to line up with the yellow Film Ring.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Page 55 RESTRICTED USE ONLY Fargo Electronics, Inc. Loading clear HDP Film into the Transfer Station (continued) Display B – Loading the HDP Film (take-up spool). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Page 56 RESTRICTED USE ONLY Fargo Electronics, Inc. Loading clear HDP Film into the Transfer Station (continued) Display C – Loading the HDP Film (take-up spool). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 3-10...
Page 57: Inserting The Card Cleaning Cartridge
Load the Card Cleaning Cartridge, as shown in the three (3) Photos (Displays A to C) in this section. Display A – Removing the white cover sheet HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-11...
Page 58 RESTRICTED USE ONLY Fargo Electronics, Inc. Inserting the Card Cleaning Cartridge (cont.) Display B – Inserting the Card Cleaning Cartridge HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 3-12...
Page 59 RESTRICTED USE ONLY Fargo Electronics, Inc. Inserting the Card Cleaning Cartridge (cont.) Display C – Pressing down on the Cleaning Cartridge until it snaps into place. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 3-13...
Page 60: Loading The Overlaminate
RESTRICTED USE ONLY Loading the Overlaminate (Note: This procedure only applies to the HDP600-LC Laminating Card Printer/Encoder.) The loading process for both the Thermal Transfer Film and the PolyGuard™ Overlaminate material is the same. Refer to the following steps to load either type of overlaminate into the Printer.
Page 61 Lamination Drive Hubs. Use the end of the supply roll with the black core plug to push in the spring loaded hub located on the front side of the Printer. (Note: Make certain the overlaminate material is fed from beneath the roll, as shown below.)
Page 62 Load the take-up end of the roll just as you loaded the supply end. (Note: When loaded properly, the overlaminate material should feed underneath from and take- up from underneath each roll.) Display B – Loading the overlaminate (take-up spool) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-16...
Page 63 Caution: Do not reverse the overlaminate roll. Damage may occur to the Lamination Roller! Display C – Securing the Lamination Arm HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-17...
Page 64 To complete this section, close the Lamination Module cover. Display D – The Lamination Module is shown with the overlaminate properly installed and the Lamination Arm in the closed position. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-18...
Page 65: Connecting Power To The Hdp600 Printer
Parallel or Ethernet port, the port will be in the same location as the USB connection.) Step Procedure The Printer connections are shown in the eight (8) photos (Displays A to H) in this section. Display A – Viewing the Printer Connections of the HDP600-LC Card Printer/Encoder (see below) HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 66 RESTRICTED USE ONLY Fargo Electronics, Inc. Connecting power to the HDP600 Printer (cont.) Display B - Connecting the AC power cable to the power supply. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 3-20...
Page 67 Surge Protector be used to protect against power surges. Note No. 2: Some buildings have surge protection built into the electrical outlets. Please consult your building supervisor regarding this material. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 3-21...
Page 68 Fargo Electronics, Inc. Connecting power to the HDP600 Printer (cont.) Display D - Connecting the plug from the power supply to the Printer as shown below. (Note: If working with a non-Lamination unit, proceed to Display H in this section.) HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 69 Fargo Electronics, Inc. Connecting power to the HDP600 Printer (cont.) This applies to the HDP600-LC Printer only. Display E - Connecting the AC power cable to the Card Lamination power supply. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 3-23...
Page 70 Surge Protector be used to protect against power surges. Note No. 2: Some buildings have surge protection built into the electrical outlets. Please consult your building supervisor regarding this material. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 3-24...
Page 71 Connecting power to the HDP600 Printer (cont.) This applies to the HDP600-LC Printer only. Display G - Connecting the plug from the power supply to the Card Lamination Module, as shown below. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 3-25...
Page 72 Display H – Displays the Printer power switch (ON/OFF). Note No. 1: Turn on the Printer’s power by pressing on the power switch. Note No. 2: Once the HDP600 has been powered on, the Printer will initialize both the Print Ribbon and the HDP Film.
Page 73: Loading The Blank Cards
Display A – Setting the Card Thickness Adjustment Lever to the appropriate setting. Depress the blue tab, move the lever and release it when properly set. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-27...
Page 74 Note No. 1 (HDP600 and HDP600-LC only): Cycle between Hopper 1 and Hopper 2 by selecting H1 or H2 from the Printer’s SmartScreen™ LCD Control Panel. Note No. 2: Additional information regarding the LCD can be found in the HDP600 User’s Guide.
Page 75 RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Blank Cards (cont.) Display C – Inserting the Card Weight (Push to the back). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 3-29...
Page 76: Printer Driver Installation Procedures
“Windows Explorer” to view the contents of the CD. Then, double-click on the Setup.exe file listed on the CD.) See the next page. Click on the Next button to continue with the installation. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-30...
Page 77 Read the License Agreement. Select the I accept the terms of the license agreement option. b. Click on the Next button to continue with the installation. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-31...
Page 78 See Display A (below). If installing an Ethernet Printer, select the Network Connection (Ethernet) radio button. Enter the IP address of the Printer. See Display B (on the next page). Accessing the HDP600 IP address . Click Next to continue.
Page 79 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the HDP600 Printer Driver (cont.) Display B – Network Connection (Ethernet) radio button HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 3-33...
Page 80 RESTRICTED USE ONLY Installing the Printer Driver (Windows 2000 Only) Step Procedure Click Next to continue. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-34...
Page 81 RESTRICTED USE ONLY Installing the Printer Driver (Windows XP Only) (cont.) Step Procedure Wait during the installation. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-35...
Page 82 RESTRICTED USE ONLY Installing the HDP600 Printer Driver (cont.) Step Procedure Click on Continue Anyway. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-36...
Page 83 RESTRICTED USE ONLY Installing the HDP600 Printer Driver (cont.) Step Procedure Click on Continue Anyway. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-37...
Page 84 This step only applies if you are installing a USB Printer. a. Connect the USB cable to the Printer. b. Turn ON the Printer at this time if it is not already ON. c. Wait during the installation. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 85 Display B under this procedural step. (Note: The Ribbon needs to be installed for this procedure to work.) Display A – Ribbon Type dropdown menu Display B – Auto Ribbon Select button HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-39...
Page 86 RESTRICTED USE ONLY Installing the HDP600 Printer Driver (cont.) Step Procedure Click the Finish button to complete the Installware Wizard. You have completed this procedure. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 3-40...
Page 87: Printing A Test Print Image
Select the Card tab, then click on the Test Print button, as shown in Display A on the next page. b. When the Test Print button is selected, an image is copied to the Printer. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 88 RESTRICTED USE ONLY Fargo Electronics, Inc. Printing a Test Print Image (cont.) Display A - HDP600 Printer Driver Card Tab: HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 3-42...
Page 89 Printer, adjusting the Card Thickness Slide, inserting cards and weights, and using the lower right LCD button. This video is located inside of the Printer’s accessories box. You can use Microsoft™ Windows Media Player to view this video.
Page 90: Card Lamination Module Installation
Introduction The following guide provides a step-by-step installation procedure for the HDP600 Lamination Module and Printer Driver Upgrade. Refer to the HDP600 High Definition Card Printer/Encoder User Guide for details on operating your new card Lamination Module. The time required for each installation is provided below: •...
Page 91: Inspecting The Card Lamination Module
Place the unit in a location with adequate air circulation to prevent internal heat build-up. • Use the Printer's dimensions (10.75 H x 35.5 W x 13 D) as a guideline for the minimum clearances to the unit. (Note: Allow for adequate clearance above the unit to accommodate the height of the unit with its covers open.)
Page 92: Installing The Hdp600 Series Card Lamination Module
Estimated Repair Time: Ten (10) minutes Steps Procedure Caution: Turn off the Printer and unplug the power cord from the Printer. Remove the Lamination-Ready Output Bin (D850290) from the Baseplate (D860060) by pulling out on the Stop Latch on the Baseplate Access Cover and then pulling out the Bin.
Page 93 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the HDP600 Series Card Lamination Module (continued) See the previous page. Display B – Lam-Ready Output Bin HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 3-47...
Page 94 Installing the HDP600 Series Card Lamination Module (continued) Step Description Place the Lamination Module at a slight angle to the Printer, as shown below. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Continued on the next page...
Page 95 Connect the Lamination Communication Cable (10-pin connector) to the Connector mounted on the HDP Sideplate. (Note: See the GREEN label for Com.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Continued on the next page 3-49...
Page 96 Slide the Card Lamination Module (D860105) horizontally to engage the Printer or the HDP600 Main Assembly (D860101), as shown below. b. Push the Lamination Module and the Printer together. (Note: Be careful not to pinch the Lamination cables.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 97 Fasten the two (2) Torx T-10 0.5M3 X 5 Screws (F000169) into the Rear Cover, as shown below. b. Fasten the Laminator Module (D860105) to the Printer (D860101) with the two (2) Phillips 4-40 UNC Flathead Screws (F000231) inserted into the base and in the Front Cover tab, as shown below.
Page 98 Driver. Follow the Windows Installation Wizard instructions to install the Driver. When prompted by the Driver, connect the Printer, the Lamination power supplies and the USB cable. Continue with the Driver installation until prompted to exit by the Driver. (Note: The Printer will automatically update the Firmware to include the Laminator.)
Page 99: Printing A Test Print Image
Select the Card tab, then click on the Test Print button, as shown in Display A on the next page. d. When the Test Print button is selected, an image is copied to the Printer. Display A - HDP600 Printer Driver Card Tab: HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 100 Printer, adjusting the Card Thickness Slide, inserting cards and weights and using the lower right LCD button. This video is located inside of the Printer’s accessories box. You can use Microsoft™ Windows Media Player to view this video.
Page 101: Section 4: General Troubleshooting
HDP600. IMPORTANT! Fargo Card Printers require highly specialized print Ribbons to function properly. To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies.
Page 102: Lcd Messages
Important: The procedures in this section apply for the HDP600/HDP600-LC and HDP600 CR100/HDP600-LC CR100. The LCD display shows the current status of the Printer. Refer to the cause and solution tables in this section for all possible LCD messages. (Note: These tables display the LCD messages in alphabetical order.
Page 103 Printer but could not locate it. Check Film Error The transfer film may be jammed, not installed properly, broken or damaged. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Solution Clear the jam. Clear the jam. Clear the jam.
Page 104 Printer has stopped receiving data. EEPROM Erased An error was detected in the Printer’s EEPROM structure and the EEPROM has been erased. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Solution Verify the Ribbon is installed properly.
Page 105 Error not able to properly calibrate. Flipper Jam Error Unable to align Flipper. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Solution Turn the Printer OFF and ON to reset and try reprinting. If the problem persists, call for technical assistance.
Page 106 FPGA Load Fail! The FPGA is not responding. Head Temperature The Printhead is too hot. Error HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Solution Press CALIBRATE to set them at this time. See Resolving a Transfer Film...
Page 107 Check Lam Material The Lamination Module cannot align the current material. Check Lam Power The Lamination Module is unplugged. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Solution Call for technical assistance. Cancel the job and try again.
Page 108 Lam Memory Error Lam Pass Thru Error All data is now being passed through to the Lamination Module. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Solution Check the indicated condition and correct using the Laminator's control buttons.
Page 109 Prox card Encoder not The Proximity Card Encoder is not installed. properly installed. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Solution Replace the current material with the material that is required and try again.
Page 110 The print Ribbon installed in the Printer does not match the Ribbon type selected in the Printer driver. Change either accordingly. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Solution Verify that you are using an appropriate print cable.
Page 111: General Troubleshooting Guide
Image onto Card Increase the transfer temperature. See the Temperature Increase the transfer dwell time. See the Dwell Time and Temperature HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) procedure. Adjusting the Transfer procedure. Adjusting the Transfer procedure.
Page 112 Check the clearance of the Lamination cover (840260-01) with the Assembly sticking Lamination Roller (D880146). open Check orientation of the Headlift Cam (762452). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Continued on the next page 4-12...
Page 113 (D870168). Poor Registration See the Bad Registration Checklist. Printer has no power Verify the Printer and Lamination unit (if applicable) are plugged into outlet. Verify the power cables are connected to the Circuit Board (A000300). Check the fuse on the Circuit Board (A000300).
Page 114 Verify the film is not telescoped on the roll with fixture TL1574. Verify the Platen Roller stepper Motor cable (D860120) is wired correctly and is connected to the Motor (E000062) and the circuit Board (A000300) J32. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Sensor Testing section.
Page 115 Check to see if the Lamination Lift Motor (D840980) is rotating in on the back half of the correct direction. the card HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) procedure. Fargo Electronics, Inc. Adjusting the Ribbon Continued on the next page...
Page 116: Magnetic And E-Card Troubleshooting Guide
Inspect all gears on the input hopper drive train for damaged teeth With cleaning Roller removed, verify all gears roll smoothly and do not bind. Check that all gears are free from wires. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Continued on the next page 4-16...
Page 117 E - Card application Verify that the serial cable is connected to the appropriate cannot find component component and communication port Verify the correct RS232 cable is being used HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-17...
Page 118: Printing A Test Image
Reviewing the Gray/Align YMC/K Self-Test Step Procedure Use this card to determine Image Placement and confirm that the Printer is working properly. See (16) gray scale boxes and alignment arrows. The gray boxes are composed from a composite of YMC color panels.) HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 119: Reviewing The Color/Resin Ymck Self-Test
Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card coverage on a CR-80 sized card.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-19...
Page 120: Reviewing The Card Count Self-Test
Procedure Use this option only applies if a Magnetic Encoding Module is installed in the Printer. (Note: The Printer will feed, encode and eject a card. Be sure to have high coercivity cards installed when running this test.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 121: Reviewing The Lamination Color/Resin Ymck+L Self-Test
(b) the Resin Panel is printing properly. (Note: The Image consists of twelve spot colors, YMC and RGB, as well as gray density bars and thin resin lines.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-21...
Page 122: Communications Errors
Confirm the correct installation of the Flipper Table Module Assembly. a. Reboot the computer. b. Ensure that the Print Both Sides option in the Printer Driver is set correctly. c. Verify the Flipper Table Module Assembly is functioning properly by printing out cards in a test run.
Page 123 RESTRICTED USE ONLY Determine the problem with printing from the application. a. Print a self-test from the Printer by holding down the Pause button on power up to ensure that the Printer (itself) is functioning properly. b. Print the Windows test page that is located in the General tab of the Driver.
Page 124: Card Feeding Errors
Symptom: Cards will not feed at all. • Printer Error State: Card is not being detected by the Card TOF Sensor 11 seconds after the initiation of a print job causing the Printer to produce an error • LCD Error Display: Unable to Feed Card •...
Page 125 Press the Card Hopper Load Lever down until the Card Tray locks into place. c. Using the Fargo Diagnostic utility, send a test print to the Printer. See the Card tab (Diagnostic button) in the Printer Driver. d. Gently touch the Card Hopper Feed Roller to verify that it is turning e.
Page 126 Ensure that the Card Hopper Feed Motor power cable is securely connected to the Card Hopper Feed Motor. d. Use the Fargo Diagnostic utility to send a test print to the Printer. See the Card tab (Diagnostic button) in the Printer Driver.
Page 127: Resolving A Card Not Fed Error (Two (2) Or More Card Feed At The Same Time)
Card Hopper Roller. Printer is out of cards. • Printer Error State: Card is not being detected by card TOF Sensor 11 sec after the initiation of a print job causing the Printer to produce an error •...
Page 128 • The open Sensor should read +1.5 vdc. c. If the Card Feed TOF Sensor does not read properly, replace the Sensor. Clean the Card Feed Roller. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-28...
Page 129: Resolving A Card Hopper Empty Error
Review the following information. • Symptom: The Card Hopper is empty. • Printer Error State: Reload the Card Hopper and press the Resume button, located on the Printer’s LCD display to continue printing. • LCD Error Display: Card Hopper Empty •...
Page 130: Resolving A Card Output Hopper Full
Review the following information. • Symptom: The Card Output Hopper is full. • Printer Error State: Remove the cards and press the Resume button, located on the Printer’s LCD display to continue printing. • LCD Error Display: Card Output Hopper Full •...
Page 131: Resolving A Card Not Fed Error (Cards Will Not Feed Off The Hopper)
Symptom: Cards will not feed at all. • Printer Error State: Card is not being detected by the Card TOF Sensor 11 seconds after the initiation of a print job causing the Printer to produce an error • LCD Error Display: Card Not Fed •...
Page 132: Resolving A Card Jam Error
Procedure Review the following information. • Symptom: Card is jammed. • Printer Error State: Card TOF Sensor is detecting no card motion. • LCD Error Display: Card Jam • Driver Monitor Error Display: Card Jam HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 133: Resolving A Card Jam (Encoder) Error
Printer. Step Procedure Review the following information. • Symptom: A card has become jammed in the Printer’s Encoding station. • Printer Error State: A card has become jammed in the Printer’s Encoding station. • LCD Error Display: Card Jam (Encoder) •...
Page 134: Resolving A Card Jam (Flipper) Error
Printer. Step Procedure Review the following information. • Symptom: A card has become jammed in the Printer’s Flipper Table. • Printer Error State: A card has become jammed in the Printer’s Flipper Table. • LCD Error Display: Card Jam (Flipper) •...
Page 135 Ensure that the Flipper Table Module can rotate freely. c. Close the Printer’s Flipper Table Module. d. Press the Resume button on the Printer’s Top Cover to continue printing. e. To cancel the printing, press the Cancel Print button from the Driver’s display dialog.
Page 136: Resolving A Card Jam (Laminator) Error
Open the Printer’s top cover. b. Remove the ribbon from the Printer. c. Check to see if a card is jammed in the Lam Station of the Printer. d. If a card is jammed in the Printer, use the Pause/Resume button and the Cancel buttons to move the feed rollers and free the card.
Page 137 If blocked, the voltage should read 4.9 to 5.5 VDC. • If unblocked, the Sensor should read 0.15 to 0.18 VDC. d. If the voltages do not read correctly, replace the Sensor. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-37...
Page 138: Resolving A Card Eject Error
Procedure Review the following information. • Symptom: The Printer is unable to eject the card. • Printer Error State: The Printer is unable to eject the card. • LCD Error Display: Card Eject • Driver Monitor Error Display: Card Eject HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 139: Resolving A No Flipper Table Module Error
Procedure Review the following information. • Symptom: The Flipper Table Module Assembly is not functioning. • Printer Error State: The Printer is unable to communicate with the Flipper Module. • LCD Error Display: No Flipper • Driver Monitor Error Display: No Flipper HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 140: Resolving A Flipper Jam Error
Procedure Review the following information. • Symptom: The Flipper Table Module is jamming. • Printer Error State: The Flipper Table has jammed while either aligning itself or flipping a card. • LCD Error Display: Flipper Jam • Driver Monitor Error Display: Flipper Jam HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 141 Ensure that the Flipper Table Module can rotate freely. c. Close the Printer’s Flipper Table Module. d. Press the Resume button on the Printer’s Top Cover to continue printing. e. To cancel the printing, press the Cancel Print button from the Driver’s display dialog.
Page 142: Magnetic Encoding Errors
Procedure Review the following information. • Symptom: The Printer is unable to verify encoded data. • Printer Error State: The Printer is unable to verify encoded data. • LCD Error Display: Magnetic Verify • Driver Monitor Error Display: Magnetic Verify HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 143 Verify the Driver settings if cards are loaded properly. See the Magnetic Encoding tab (HDP600) Verify that data is being encoded to the Magnetic Stripe. a. Clear any Error Messages from the LCD by unplugging the Printer and reapplying power. b. Remove the failed card.
Page 144 RESTRICTED USE ONLY Resolving a Magnetic Verify Error Step Procedure Verify that the coercivity of the cards matches the Driver Settings. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-44...
Page 145: Resolving A No Magnetic Encoder Installed Error
Review the following information. • Symptom: There is no Magnetic Encoder installed. • Printer Error State: A print job with Magnetic encoding was sent with no Magnetic encoder installed in the Printer. • LCD Error Display: No Magnetic Encoder Installed •...
Page 146 Remove the Magnetic Module cover screw. c. Remove the Magnetic Module cover. d. Verify that the Printer has a Magnetic Module installed. (Note: If the Printer is equipped with a Magnetic Encoder Module, ensure that it is seated securely into the Magnetic Module docking station. If the issue persists, replace the Magnetic Module.
Page 147: Resolving A No Magnetic Strip Present Error
Procedure Review the following information. • Symptom: There is no Magnetic Strip present. • Printer Error State: The Printer is unable to find a Magnetic stripe on the card. • LCD Error Display: No Magnetic Strip Present • Driver Monitor Error Display: No Magnetic Strip Present HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 148: E-Card Encoding Errors
Review the following information. • Symptom: There is no Smart Card Encoder installed. • Printer Error State: No Smart Card Encoder is installed in the printer. • LCD Error Display: No Smart Card Encoder • Driver Monitor Error Display: No Smart Card Encoder HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 149: Resolving A No Prox Card Encoder Error
Procedure Review the following information. • Symptom: There is no Prox Card Encoder installed. • Printer Error State: Not Proximity Card Encoder is installed in the printer. • LCD Error Display: No Prox Card Encoder • Driver Monitor Error Display: No Prox Card Encoder HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 150: Transfer Process Errors
Procedure Review the following information. • Symptom: Transfer Film Mark is not found. • Printer Error State: The transfer film is jammed, installed improperly, broken or damaged. • LCD Error Display: Transfer Film Mark Not Found • Driver Monitor Error Display: Transfer Film Mark Not Found HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 151: Resolving A Transfer Film Not Installed Error
Procedure Review the following information. • Symptom: The Transfer Film is not installed. • Printer Error State: The Transfer Film is not installed. • LCD Error Display: Transfer Film Not Installed • Driver Monitor Error Display: Transfer Film Not Installed HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 152: Resolving A Transfer Film Sensor Not Calibrated Error
Review the following information. • Symptom: The Transfer Film Sensors are not calibrated. • Printer Error State: The Transfer Film Sensors must be calibrated before the transfer film will align properly. • LCD Error Display: Transfer Film Sensor Not Calibrated •...
Page 153: Resolving A Transfer Film Out Error
Procedure Review the following information. • Symptom: The Transfer Film has run out. • Printer Error State: The Transfer Film has run out. • LCD Error Display: Transfer Film Out • Driver Monitor Error Display: Transfer Film Out HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 154: Printing Process Errors
Procedure Review the following information. • Symptom: The Printer rolls through Ribbon and errors out • Printer Error State: The Printer cannot find the next panel on the Ribbon. • LCD Error Display: Ribbon Miscue • Driver Monitor Error Display: Ribbon Sensor HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 155 Reboot the Printer by cycling the power. Using the driver calibration tab calibrate the Ribbon Sensor. If the issue persists, continue to Step 8. Replace the Ribbon Sensor. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-55...
Page 156: Resolving A Ribbon Break/Jam Error
Review the following information. • Symptom: The Print Ribbon has become jammed or has broken in the Printer • Printer Error State: The Ribbon Supply Encoder Sensor has unexpectedly stop receiving information from the Ribbon Encoder • LCD Error Display: Ribbon Break/Jam •...
Page 157 Press on the Resume button. b. If the issue persists, continue to Step 5. Use the Fargo Diagnostic utility to cycle the Printhead to ensure proper printhead operation. See the Card tab (Diagnostic button) in the Printer Driver. •...
Page 158: Resolving A Ribbon Out Error
Step Procedure Review the following information. • Symptom: Printer will not print. • Printer Error State: The Ribbon Sensor has detected the End Of Ribbon mark • LCD Error Display: Ribbon Out • Driver Monitor Error Display: Ribbon Out Replace the Ribbon a.
Page 159: Resolving A No Ribbon Installed Error
Printer. Step Procedure Review the following information. • Symptom: The Printer errors are out as soon as it receives data from • Printer Error State: The Printer RFID Sensor is not receiving a signal from the Ribbon • LCD Error Display: No Ribbon •...
Page 160 Resolving a No Ribbon Installed Error Step Procedure Verify that a Ribbon is installed in the Printer. a. Press on the Resume button. b. If the issue persist, continue to Step 3. Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board (J-5) and the RFID Sensor.
Page 161: Resolving A Invalid Ribbon Error
Printer. Step Procedure Review the following information. • Symptom: Printer errors out as soon as it receives data from the PC • Printer Error State: The Ribbon installed does not match the Printer model. • LCD Error Display: Invalid Ribbon •...
Page 162 Resolving a Invalid Ribbon Error Step Procedure Verify that the Ribbon installed is designed for the correct Printer model. Press on the Resume button. If the issue persists, continue to Step 4. Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board (J-5) and the RFID Sensor.
Page 163: Resolving A Wrong Ribbon Error
Printer. Step Procedure Review the following information. • Symptom: Printer errors out as soon as it receives data from the PC • Printer Error State: The Ribbon installed does not match the Printer Driver information • LCD Error Display: Invalid Ribbon •...
Page 164 Verify the Driver settings are correct. a. Open the Printer Control Panel from the Computer. • If using Windows 98SE, Me, right click on the HDP600 Card Printer Icon and select Properties. • If using Windows 2000/XP, right click on the HDP600 Card Printer and select Printing Preferences.
Page 165: Resolving A Headlift Motor Or Sensor Error
Procedure Review the following information. • Symptom: The Printhead continuously cycles or does not cycle at all • Printer Error State: Headlift Sensor is not detecting movement from the Headlift Cam. • LCD Error Display: Headlift Error • Driver Monitor Error Display: General Error Press the Cancel Print button on the Driver Monitor Error Display Message.
Page 166 Replace the Headlift Motor. (Note: See the current HDP600 Service Manual for related instructions in the Parts Replacement Section.) a. If the Motor does turn, continue to Step 8. Replace the Main Board. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-66...
Page 167: Resolving The Cover Open Error Message
Symptom: The Printer errors immediately after sending a print job, or the Rollers do not operate by pressing the buttons on the front panel (when the cover is open). • Printer Error State: The front cover Sensor detects that the cover is open • LCD Error Display: Cover Open •...
Page 168 If the Sensor still does not work, continue to Step 4. Replace the Main Board. (Note: See the current HDP600 Service Manual for related instructions in the Parts Replacement Section.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-68...
Page 169: Resolving The Blank Output Issues
After a self-test has been run, open the top cover. b. Remove the Print Ribbon from the Printer. c. Visually inspect the set of panels that were last used by the Printer. d. If an image is noticeable on the used Ribbon, continue to Step 4.
Page 170 Resolving the Blank Output issues (continued) Step Procedure Adjust the placement. a. Reset the Printer to clear any Error Messages by removing the power and reapplying it. b. Open the Printer Control Panel from the Computer. • If using Windows 98SE, Me, right click on the HDP600 Card Printer Icon and select Properties.
Page 171 If still having issue with blank cards, replace the Main Board. (See the current HDP600 Service Manual for instructions on replacing the Main Board in the Parts Replacement Section.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-71...
Page 172: Card Lamination Errors
Procedure Review the following information. • Symptom: The Laminator has reported a general fault. • Printer Error State: The Laminator has reported a general fault. • LCD Error Display: Laminator (General Error) • Driver Monitor Error Display: Laminator (General Error) HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 173: Resolving The Laminator (Check Power) Error
Symptom: The Laminator’s power is OFF. • Printer Error State: The Laminator’s power is OFF. • LCD Error Display: Laminator (Check Power) • Driver Monitor Error Display: Laminator (Check Power) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-73...
Page 174: Resolving The Laminator (Heater Off) Error
Symptom: The Laminator’s Heater is OFF. • Printer Error State: The Laminator’s Heater is OFF. • LCD Error Display: Laminator (Heater Off) • Driver Monitor Error Display: Laminator (Heater Off) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-74...
Page 175: Resolving The Wrong Overlaminate Installed Error
Review the following information. • Symptom: An incorrect Overlaminate has been installed, or a Driver setting is incorrect. • Printer Error State: An incorrect Overlaminate has been installed, or a Driver setting is incorrect. • LCD Error Display: Wrong Overlaminate Installed •...
Page 176: Resolving Check Lamination Material Error
Review the following information. • Symptom: An incorrect Overlaminate has been installed, or a Driver setting is incorrect. • Printer Error State: An incorrect Overlaminate has been installed, or a Driver setting is incorrect. • LCD Error Display: Check Lamination Material •...
Page 177: Diagnosing Image Problems
Examine the Printhead for visible damage. Clean the Printhead. See the Replace the Printhead if the problem persists. See Assembly (D900023) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Cleaning the Printhead Replacing the Printhead in the current HDP600 Service Manual.
Page 178: Resolving The Card Surface Debris Problems
Ensure the cards are clean and stored in a dust-free environment. Do not use cards with embedded contaminants in the surface. Clean the inside of the Printer. See Clean the Transfer Rollers. See HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Cleaning inside the Printer.
Page 179: Resolving The Incorrect Image Darkness Problems
Printer Error State: None • LCD Error Display: None • Driver Monitor Error Display: None Run a self-test to ensure that the issue is not with the Driver settings. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-79...
Page 180 RESTRICTED USE ONLY Resolving the Incorrect Image Darkness problems (continued) Step Procedure Adjust the Dye-Sub Intensity setting within the Image Color tab of the Printer Driver. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-80...
Page 181 RESTRICTED USE ONLY Resolving the Incorrect Image Darkness problems (continued) Step Procedure Correct the Image Darkness. See the procedure. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Adjusting the Image Darkness 4-81...
Page 182: Resolving The Ribbon Wrinkle Problems
• LCD Error Display: None • Driver Monitor Error Display: None Confirm that the Printer is using the most current Driver via: http://www.fargo.com Reduce the Dye-Sub Intensity setting within the Image Color tab of the Printer Driver. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 183 RESTRICTED USE ONLY Resolving the Ribbon Wrinkle problems Step Procedure Reduce the Image Darkness. See the procedure. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Adjusting the Image Darkness 4-83...
Page 184: Resolving The Excessive Resin Printing Problems
Symptom: Black resin text and barcodes appear smeared or too thick. • Printer Error State: None • LCD Error Display: None • Driver Monitor Error Display: None HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-84...
Page 185 All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step Procedure Reduce the Resin Heat setting within the Image Color tab of the Printer Driver. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 186 RESTRICTED USE ONLY Resolving the Excessive Resin Printing problems Step Procedure Reduce the Image Darkness. See the procedure. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Adjusting the Image Darkness 4-86...
Page 187: Resolving The Incomplete Resin Printing Problems
• LCD Error Display: None • Driver Monitor Error Display: None Increase the Resin Heat setting within the Image Color tab of the Printer Driver. See Display B below. Increase the Image Darkness. See the procedure. Display A – See Procedural Step 1 HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 188 RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Incomplete Resin Printing problems (continued) Display B – See Procedural Step 2 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 4-88...
Page 189: Resolving The Image Placement Problems
Resolving the Image Placement problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. This procedure is used to adjust the position of the card in the Print driver and does not change the internal settings of the Printer.
Page 190 Open the Printer Control Panel from the Computer. • If using Windows 98SE, Me, right click on the HDP600 Card Printer Icon and select Properties. • If using Windows 2000/XP, right click on the HDP600 Card Printer and select Printing Preferences.
Page 191 If the white border is on the trailing edge of the card, adjust the Horizontal value by -2. a. Click on OK. b. Run a self-test. c. If the white border is diminished, continue the adjustment until it is gone. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-91...
Page 192 If the white border is on the botom edge of the card, adjust the Vertical value by -2. a. Click on OK. b. Run a self-test. c. If the white border is diminished, continue the adjustment until it is gone. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-92...
Page 193: Resolving The Poor Image Quality Problems
If a small or low-resolution image is stretched or blown up, a pixilated or grainy effect will occur when printing, as shown below (rightside). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 4-93...
Page 194: Running The Self Test
RESTRICTED USE ONLY Running the Self Test Perform a self-test after (a) an initial setup of the Printer, (b) a calibration procedure has been conducted, or (c) a part has been replaced to check for proper Printer operation. Step Procedure Verify that a full-color or Premium Resin Ribbon is installed and that cards are properly loaded.
Page 195: Running The Standard Self Test Print
RESTRICTED USE ONLY Fargo Electronics, Inc. Running the Standard Self Test Print Display A - Full Color Test Print HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 4-95...
Page 196: Running The Magnetic Self Test (Hico Only)
RESTRICTED USE ONLY Running the Magnetic Self Test (HiCo Only) Perform a self-test after (a) an initial setup of the Printer, (b) a calibration procedure has been conducted, or (c) a part has been replaced to check for proper Printer operation.
Page 197: Section 5: Ethernet Option Section
Ethernet protocols with an IEEE 802.3 10/100Base-T Ethernet female RJ45 connector. • Application: With the Ethernet Option properly installed and configured, these Printers are able to print in the same manner as a Printer directly connected to the PC via a USB interface. Technical Specification - Ethernet Option Here are the system requirements for Ethernet.
Page 198: Functional Specification - Ethernet Option
Provides the ability to simultaneously print from multiple PCs to Printing the network Printer. Printer Feedback Provides status information from the network Printer to the PC. Web Pages Provides easy Printer configuration with any web browser. Log Messages Provides logging of usage and error events via e-mail, UDP or TCP/IP.
Page 199: Network Services - Overview
TCP/IP interface. • All clients are able to send print jobs to the Printer and monitor Printer jobs and errors with the standard Windows printing system using the Fargo Printer Driver installed on their local PC.
Page 200: Network Management Interface
Telnet Command Line Interface Initiating a Telnet Session This procedure shows how to initiate a Telnet session from a PC in order to access the Telnet services provided by the Printer. Follow these instructions to issue Telnet commands. Step Description Identify the IP address of your Printer.
Page 201: Reviewing The Telnet Command Table
The following table describes available Telnet commands. (Note: You can enter partial full- word commands: the Printer will respond with additional help. For example, you can enter list and the Printer will respond with all subcommands to the list command.)
Page 202 Ethernet interface. user Display information about the defined User names and their type (root or guest privileges). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Command Format list all list diff list uptime...
Page 203 RESTRICTED USE ONLY Reviewing the Telnet Command Table (continued) Telnet Command printer printer HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Command Purpose Command Format Display information list lpq about print jobs and their settings. Display information list printer about the Printer (i.e.,...
Page 204 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Command Purpose Command Format Set the contact string. set sysinfo contact [<STRING>] Set the location string. set sysinfo location [<STRING>] Set the label string.
Page 205 RESTRICTED USE ONLY Reviewing the Telnet Command Table (continued) Telnet Command user passwd type from HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Command Purpose Command Format Add a new User set user add <NAME> definition. Up to four (4) Users may be defined.
Page 206 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Command Purpose Command Format Store a new IP store net addr <ADDRESS> address. Store a new address store net mask <MASK> mask.
Page 207: Reviewing Web Page Security
Ethernet Web Pages – Standard Procedures Reviewing Web page security You can use the web pages from your Fargo Ethernet-connected Printer to view several attributes about the Printer. Users must have administrative rights and they must enter the correct password to alter settings of the Printer. See the section.
Page 208: Logging In
Press Enter or click on the OK button. If the name and password is not accepted, another login prompt will appear on screen. Repeat this procedure with the correct User name and password. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-12...
Page 209: Accessing The Home Pages
Open a window for your network browser application on your local PC. Find the IP address of the Printer. (Note: See the section address of your Printer Enter the IP address of the Printer you want to access into the address bar of the browser. Press Enter or click on GO.
Page 210: Reviewing The Hdp600 Home Page
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the HDP600 Home Page HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 5-14...
Page 211: Reviewing The Home Page Categories And Fields (Table)
Set by Firmware Version Firmware (Print Server) Firmware Version (Printer) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Purpose Displays the unique fixed serial number of the Print Server. Displays the unique fixed serial number of the Printer.
Page 212: Configuring The Network Settings
The Network page displays the current network settings and allows the User to change the settings. Step Procedure Select the Network link from any web page of the Printer. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-16...
Page 213: Reviewing The Interface
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Interface The Interface display indicates the network speed supported by the Printer. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 5-17...
Page 214: Reviewing The Current Settings
RESTRICTED USE ONLY Reviewing the Current Settings The Current Settings page section displays the current active network settings for the Printer. • These are also labeled as Dynamic if they were provided by DHCP or Static if they came from the Stored Settings.
Page 215: Switching To The Automatic Ip Address Mode
Switching to the automatic IP address mode Step Procedure Select the Network link from any web page of the Printer. Select the Obtain an IP address automatically radio button to enable the DHCP/BOOTP, which automatically assigns the network settings. Even with this button selected, the User can enter Stored Settings and the Stored Settings will remain in memory.
Page 216: Changing To The Static Ip Address Mode
DNS Domain Suffix Select the Submit button to save these changes to stored settings in the memory of the Printer. (Note: These settings will not be lost if the power is removed from the Printer.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 217 Log in as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to effect this change. See the Reviewing Web page security HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. procedure. 5-21...
Page 218: Entering The Tcp Window Size
• This entry provides for entry of the TCP Window Size. It adjusts how much data can be sent to the Printer at any one time. • It is recommended that the default value of 2 MSS Packets be used to ensure good compatibility with all client applications.
Page 219: Using The Clear Changes Button
Step Procedure Click on the Clear Changes button to delete the information in the textboxes in Stored Settings area. See the lower left corner of this display. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-23...
Page 220: Using The Tcp/Ip Page
RESTRICTED USE ONLY Using the TCP/IP page The TCP/IP page displays the TCP/IP Status of each Printer connection, which are not configurable. See the next two pages for displays. Step Procedure Select the Status link from any web page of the Printer.
Page 221: Using The Tcp/Ip Status Web Page
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the TCP/IP Status Web Page See the Using the TCP/IP page procedure. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 5-25...
Page 222: Using The Printer Page
RESTRICTED USE ONLY Using the Printer page You can use the Printer page to review current information about the Printer device settings and print jobs. Device settings includes the following: • The status which displays information about the current print job.
Page 223 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer page (continued) See the previous page for descriptions of the fields. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 5-27...
Page 224: Using The System Log Page
The System Log page displays the current system log settings and allows the User to change the settings. (Note: These settings configure how system logging occurs. There are two logs.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 5-28...
Page 225: Changing The Log Name
By default the names are log1 and log2. However, you can rename them from this page. (Note: This also updates the link to the corresponding web page.) Step Procedure Select the System Log link. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 5-29...
Page 226 Click on the Submit button to save this change. Log in as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-30...
Page 227: Selecting The Log Type
Select the Print Job Started checkbox to generate the log entries for each Print Job Started. Select the Printer Error checkbox to generate the log entries for each Printer Error. Select the Submit button. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.)
Page 228 Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-32...
Page 229: Setting Up Email Event Logging
Select Submit. Log in as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-33...
Page 230: Specifying Udp Event Logging
Select the link for the log name you want to view or configure (the default choices are log1 or log2). Select the UDP Syslog radio button. Enter a valid IP address or domain name. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-34...
Page 231 Select Submit. Log in as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-35...
Page 232: Specifying Tcp Event Logging
Select the System Log link. Select the link for the log name you want to view or configure (the default choices are log1 or log2). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Continued on the next page...
Page 233 (log1 = 4010, log2 = 4011) rather than the default Telnet port (23). • Telnet Session: If there is a Printer at IP address 192.37.23.155 (and you have configured log1 for TCP logging), then you could initiate a Telnet session from a DOS window of a PC by entering Telnet 192.37.23.155 4010.
Page 234: Using The Administration Pages
To change an attribute, type the new entry in one of these boxes: • Label textbox • Location textbox • Contact textbox HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Using the Home Continued on the next page 5-38...
Page 235 Select the Submit button. Log in as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-39...
Page 236: Changing The Root Password
Re-enter the new password in the Root Password Confirm textbox or leave it blank if you want to remove the old password. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Continued on the next page...
Page 237 Log in as a root User (using the old password) if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-41...
Page 238: Upgrading The Print Server
RESTRICTED USE ONLY Upgrading the Print Server This procedure provides a means to upgrade the Firmware in the Printer Server not the main Printer. Step Procedure Select the Administration link. Log in as a root User (using the old password) if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.)
Page 239 RESTRICTED USE ONLY Upgrading the DTC400 and HDP600 Print Server (continued) Step Procedure Select the Upgrade button to start the Firmware upload. Select Reboot when requested. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-43...
Page 240: Using The Reboot Pages
Log in as a root User (using the old password) if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Select the Reboot link. Select the Reboot button. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-44...
Page 241 RESTRICTED USE ONLY Rebooting the Ethernet Server (continued) Step Procedure Click Yes when prompted. Wait for the Printer to reboot and display the home page. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-45...
Page 242: Resetting To Default Settings
Resetting to Default Settings The Reboot page also allows the User to reboot the Ethernet Print Server into a default settings mode. (Note: This simply restarts the Printer in a different state with the settings in memory temporarily ignored.) When the Default button is selected, the stored settings in the Printer’s memory are not changed.
Page 243: Using The Help Page
Open this web page at the appropriate location by clicking on the Help book icon at the top of each page. See below. Review the web interface for the Ethernet-enabled Printer. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-47...
Page 244: Additional Procedures
Off once per second (i.e., more ON than OFF) Off twice per second Left Blinking, off 1/3 second HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Indicates The Normal Mode, IP address is configured. The IP address is not configured.
Page 245: Reviewing The Dip Switches
Forces the Download mode. If the unit is reset and detects link integrity from a hub, the download mode is initiated so that the Firmware of the Printer Server may be upgraded. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 246: Restoring The Factory Settings For Ethernet
Restoring the Factory Settings for Ethernet There may be times when you are unable to use the current configuration of the Ethernet interface. (Note: This could be because you have lost the password for your Printer or you just cannot get it to work properly.) •...
Page 247: Accessing The Ip Address Of Your Printer
Accessing the IP address of your Printer The additional LCD menus for Ethernet-enabled Printers are provided to view the IP address of the Printer. Follow these procedures to access the IP Address of your Printer model. Accessing the HDP600 IP address...
Page 248: Upgrading The Main Firmware With The Fargo Diagnostics Utility
Printer. See the Upgrade web page description. The Main Printer Firmware upgrades are done with the same procedure as the USB- connected Printer. (Note: The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded.)
Page 249 RESTRICTED USE ONLY Fargo Electronics, Inc. Upgrading the Main Firmware with the Fargo Diagnostics Utility (continued) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 5-53...
Page 250: Ethernet Printer Troubleshooting Procedures
RESTRICTED USE ONLY Ethernet Printer Troubleshooting Procedures Troubleshooting procedures If you are having trouble connecting to your Ethernet Printer or printing to it, you should go through each of the following procedures. Step Procedure Follow the Verifying the Printer Connection...
Page 251: Verifying The Printer Connection
Step Procedure Ensure that your Printer has a valid network connection. Verify that the Printer has both LEDs blinking on and off with network activity. If the LEDs do not indicate connection, verify the network connection with another device. If the connection is OK, then something may be wrong with the Ethernet option installation.
Page 252: Verifying That Your Pc Can Access The Printer Using The Ping Command
If the ping response is not successful, continue to step 2 of this procedure. See Display B below. Display A - Example of sending a ping to the Printer with a successful response Display B - Example of ping timeout to an invalid IP address HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 253: Printing A Test Page
• There may be a job in the Windows print queue which has stalled. • The Printer may be paused or set to operate offline in the Windows print queue. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 254: Reviewing Frequently-Asked Questions
Reviewing the Reviewing the HDP600 Home If you do not know the IP address or the Printer does not work with a usable IP address, then the MAC Address can be found using the tool Fargo IP-Tracer. (Note: This can be installed and used to locate all the Fargo-compatible Printers on your network.)
Page 255 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Answer You can find it in the LCD of the Printer if the Ethernet option is functioning properly. Accessing the IP address of your Yes. Follow this procedure: 1.
Page 256 Printers located in the same network segment (as the PC running IP-Tracer). This is done in the same manner as a USB-connected Printer. The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded. Follow this procedure.
Page 257 Answer Reviewing the Dip Switches. Factory default settings will be restored to the Printer if power is applied to the Printer with Dipswitch 1 in the ON position and Dipswitch 2 in the OFF position. (Note: This will reset all Print Server settings, which includes static network settings, user configurations and user passwords.)
Page 258 You can choose to configure the Printer, using a static IP address and network settings. (Note: This can be entered using the Network web page of the Printer or the Fargo IP Tracer program.) Configuring the Network Settings.
Page 259 Fargo-compatible Printers and specify their addresses. (Note: You can save static addresses. However, they are not used until you reconfigure the Printer to use those static addresses and reboot the Printer.) You can use the web pages if you know the current IP address.
Page 260: Glossary Of Terms
This is the address of the server that provides the translation from a Address descriptive name to an IP address. DNS Domain This is the suffix to be added to the domain name make a complete Suffix name. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 5-64...
Page 261 Protocol) Syslog The standard method for logging system events. Root User A User with administrative rights to change any Printer settings. Guest User A User without rights to change Printer settings. Ping A common utility or command that sends a message to network devices asking for a return message.
Page 262: Section 6: Card Lamination Module
Section 6: Card Lamination Module Important: The procedures in this section apply for the HDP600-LC and HDP600-LC CR100 Card Printers. The purpose of this section is to provide the User with specific information on Printer adjustment procedures. Reviewing the Card Lamination Module...
Page 263: Safety Messages (Review Carefully)
• To prevent equipment or media damage, always remove the Ribbon and Cards from the Printer before making any repairs, unless otherwise specified. • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer.
Page 264: Opening The Card Lamination Module
Open the Top Cover of the Lamination Module by lifting up on its bottom edge and tilting it back into its fully open position. (Note: The Top Cover is designed to hold its last position to prevent it from falling shut.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 265 Securing Latches close securely. (Note: The Lamination Station must be closed securely in order for your Printer to operate. It is also recommended that the Top Cover be closed whenever laminating for reliability and safety reasons.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Page 266: Adjusting The Card Lamination Module
The HDP600 supports the attachment of an optional Card Lamination Module. This Module can be ordered pre-installed on the Printer from the factory or can be ordered separately as a field upgradeable Module. Once attached, the Card Lamination Module allows you to apply Fargo certified overlaminates for more secure, tamper-resistant cards.
Page 267: Section 7: Printer Adjustments
Fargo Electronics, Inc. Section 7: Printer Adjustments Important: The HDP600 CR100/HDP600-LC CR100 Printers have their own Printer Driver. However, the majority of the procedures in this section apply for all HDP600 Printers. Please see the Card tab section for different functionality between the two Printers.
Page 268: Safety Messages (Review Carefully)
• To prevent equipment or media damage, always remove the Ribbon and Cards from the Printer before making any repairs, unless otherwise specified. • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer.
Page 269: Adjusting The Card Size
When loading thicker or thinner cards, it is important that the Card Thickness Adjustment Lever be set accordingly to ensure the Printer feeds only one card at a time. (Note: If the Printer is equipped with the Card Lamination Module, only cards with a thickness ranging from 30 mil to 40 mil can be laminated.
Page 270: Printing On Alternate Card Stocks
Printing on Alternate Card stocks Selecting the Right Cards and optimize the HDP Print Process In order to optimize the HDP Card Printer’s capabilities for cards with hard-to-print surfaces, we recommend evaluating the card stock selection before installation of the Printer.
Page 271: Selecting The Appropriate Hdp Printer Driver Settings
In some cases, experimentation may be needed to find the proper settings. For the cases where custom settings are required, the Printer Driver's Card Type option also includes Custom 1 and Custom 2 options. •...
Page 272: Conducting The Tape Adhesion Test
Remove the tape by smoothly and rapidly (approximately 2 inches/second (50mm/sec)) pulling it up at a perpendicular (90 degree) angle to the card. (Note: The IPC recommends a minimum of three tests for each card type evaluation.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 273 RESTRICTED USE ONLY Conducting the Tape adhesion Test (continued) FAIL: Significant transfer to tape PASS: Very slight transfer to tape PASS: Absolutely NO transfer to tape HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 274 PVC surfaces.) • Ensure that the cards (in use) have a surface roughness (Ra) of 60 micro inches or less. This information should be available from the card manufacturer. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 275: Printer Driver Options
An archive that is self-extracting is capable of unzipping itself.) b. Click OK, then choose the folder in which you would like to save the Printer Driver file. (Note: You may want to save it in an empty folder to prevent mingling its files with others already on the computer.)
Page 276: Setting Up The Printer Driver
RESTRICTED USE ONLY Setting Up the Printer Driver Once the appropriate Printer Driver for the computer has been installed, you will need to set the Driver up with the proper print options. To open the Printer Driver setup window, please...
Page 277: Using The Card Tab
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Card tab Using the Card tab (HDP600/HDP600-LC) Use this option to control specific Printer functions. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 7-11...
Page 278: Selecting The Card Size (Hdp600 And Hdp600-Lc)
Custom: This selection is used to create a custom form size from 1.0 x 3.0 to 2.204 to 3.452 (25.4 X 76.2 mm to 56 X 87.7 mm). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 279 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Size (HDP600 and HDP600-LC) (continued) See three previous procedures. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 7-13...
Page 280: Selecting The Custom Card Size
Width and Print Length boxes if using a card size that varies from the CR-80, CR-90 or CR-100. b. Add .04" (1mm) to each dimension to ensure Edge-to-Edge printing. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-14...
Page 281: Using The Card Tab (Hdp600 Cr100/Hdp600-Lc Cr100)
(Note: The dimensions of the total print area for each card size will appear in the Print Width and Print Length boxes. These print area dimensions are .04" (1mm) larger than the actual card size. This is so the Printer can overprint images to ensure they will appear Edge-to-Edge when transferred to the card.
Page 282: Selecting The Card Type (All Hdp600 Printers)
Caution: If the appropriate option is not selected, the wrong Dwell Time and temperature may be used during the image transfer process, which may result in poor adhesion of the HDP Film or warping of the card.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-16...
Page 283 Click on the Image Transfer tab to adjust the Dwell Time and temperature sliders to the appropriate settings. (Note: These settings will be saved for the custom card type when the Printer Driver setup window is closed.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 284 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Type HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 7-18...
Page 285: Selecting The Card Hopper (Hdp600 And Hdp600-Lc Only)
Procedure a. Select First Available to print from the hopper currently selected as indicated on the Printer's LCD. Also select this option if you would like the Printer to automatically switch to the other hopper once the current hopper runs out of cards.
Page 286: Selecting The Card Hopper (Hdp600 Cr100 And Hdp600-Lc Cr100 Only)
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Hopper (HDP600 CR100 and HDP600-LC CR100 only) There is only one (1) Input Hopper for one hundred (100) CR100 cards. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 7-20...
Page 287: Setting The Orientation
Select Portrait to cause the card to print in a vertical orientation. Select Landscape to cause the card to print in a horizontal orientation. Specifying the number of Copies Specifies the number of copies to be printed. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-21...
Page 288: Selecting The Diagnostics Button
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Diagnostics button This will launch the Diagnostic tool (if installed). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 7-22...
Page 289: Selecting The Test Print Button
Selecting the Test Print button When selected a file will be copied down to the Printer. This file will print a Full Color plus Resin print on the front side of the card and a Resin or black only image on the backside.
Page 290: Selecting The About Button
Fargo Electronics, Inc. Selecting the About button Select the About button to open a dialog box containing the copyright information as well as the driver’s version number and date code. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 7-24...
Page 291 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the About button HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 7-25...
Page 292: Using The Device Options Tab (Hdp600/Hdp600-Lc)
The HDP600 Printing Preferences window is used throughout this section for consistency within this document. See the HDP600 Printing Preferences windows (as needed for your specific Printer). The HDP600 CR100 Printing Preferences window has the same Device Options tab functionality as the HDP600 Printing Preferences window. (Note: The CR100 Printers only support the YMCKK and YMCKH Ribbons, which are wide enough for the CR100 printing requirements.)
Page 293: Adjusting The Ribbon Type
Adjust to match the Ribbon Type selection with the Ribbon type that is loaded in the Printer. (Note: The User can to the System Information Menu in the LCD and the Printer will tell the User which Ribbon is loaded at that time.) •...
Page 294: Selecting The Auto Ribbon Select Option
Description Click on the Auto Ribbon Select button to verify that the Ribbon type selected matches the Ribbon installed in the Printer. (Note: The Printer Driver will change the Ribbon type to the correct setting or validate. It will also display a dialog that it has changed the current setting or that the current Ribbon type is correct.)
Page 295: Adjusting The Film Type
Driver to provide the optimal holographic InTM performance.) See the Printer’s LCD settings a new option for Holographic Film option. This setting is located via this path: Menu > Print Test Image > Film: When you get to the Film: setting, press the Select button to cycle between Clear and Holographic film.
Page 296: Adjusting For The Color Matching
(c) if using third party color matching software. Select Algebraic to allow the Printer Driver to make very simple, fast, color balance adjustments. (Note: This option gives a natural-looking image without slowing down the processing speed of the Printer Driver.
Page 297: Adjusting For The Color Tone - Natural Or Enhanced
Natural, the default selection is the standard HDP Series Color Tone. This gives the image more brightness, especially in the lighter tones. • Enhanced gives the image a softer look with more detail in the lighter tones. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-31...
Page 298: Adjusting For The Resin Dither
Procedure Select Optimized for Photo when printing photo quality images with resin. Select Optimized for Graphics when printing lower quality images (e.g., clipart, logos, etc.) with resin. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-32...
Page 299: Using The Print Both Sides Option
Page 2 will be transferred to the backside of the card. (Note: The Printer Driver will always place all odd numbered pages on the front side of the card and all even numbered pages on the back side with this option selected.
Page 300: Using The Split 1 Set Of Ribbon Panels Option
(Note #1: This option is automatically enabled when the YMCKK Ribbon type is selected.) (Note #2: This option is not available if using a YMCKH or YMC Print Ribbon.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-34...
Page 301: Using The Print Back Side First Option
If you need to print the resin black on the chip-side of the Smartcard. The second page of the document will be printed on the front side of the card. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-35...
Page 302: Using The Print Back Side Only Option
• The second page of the document will then be printed on the back of a second card. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-36...
Page 303: Using The Rotate Front 180 Degrees Or Rotate Back 180 Degrees Options
180 degrees when printed. Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-37...
Page 304: Using The Print In Single Card Mode Option
RESTRICTED USE ONLY Using the Print in Single Card Mode option Use this option to force the Printer's memory to buffer or to hold only one print job at a time. Step Procedure Select this option only when printing to multiple Printers sharing print jobs over a network.
Page 305: Using The Disable Printing Option
RESTRICTED USE ONLY Using the Disable Printing option Use this option to disable the printing capabilities of the Printer while still allowing the Printer to encode cards. (Note: This option is useful to encode or re-encode preprinted cards without wasting additional time or printing supplies.)
Page 306: Using The Image Color Tab (Hdp600)
Contrast and Gamma of the printed image, as well as the individual color balance of Yellow, Magenta and Cyan (see Image color tab, shown below). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-40...
Page 307 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Color tab (continued) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 7-41...
Page 308 Move the slide to the right to cause more heat to be used, thus generating a darker print. (Note: This slide only affects those images printed with dye-sublimation Ribbon Panels (YMC).) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-42...
Page 309 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Color tab (continued) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 7-43...
Page 310 Using the Image Color tab (continued) Step Procedure Control the amount of heat the Printer uses when printing with the resin black Panel by adjusting the Resin Heat slide. • Move the slide to the left to cause less heat to be used in the printing process, causing resin images to be lighter or less saturated.
Page 311 RESTRICTED USE ONLY Using the Image Color tab Step Procedure As needed, return all options to their factory settings by clicking on the Default button. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-45...
Page 312: Using The Image Transfer Tab
Use this tab to adjust the Image Position, Transfer Dwell Time and Transfer Temperature. (Note: The HDP600 CR100 Printing Preferences window has the same Image Transfer tab functionality as the HDP600 Printing Preferences window.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 7-46...
Page 313: Adjusting The Image Position Controls
• These values ensure that the Cards always remain in the same position as they travel through the Printer (regardless of image orientation). • The Card Illustration (shown in the Image Position box) will flip and rotate according to the selection of Portrait, Landscape or Rotate 180 Degrees.
Page 314 Procedure Use the Vertical adjustment to move the image toward the rear of the Printer if a positive number is entered and toward the front of the Printer if a negative number is entered. Use the Horizontal adjustment to move the image toward the card output side of the Printer if a positive number is entered and toward the card input side of the Printer if a negative number is entered.
Page 315: Adjusting The Transfer Dwell Time And Temperature
Card Type option. • Changes made to the Dwell Time and temperature settings are saved for the selected Card Type option (upon exiting the Printer Driver setup in the Printer’s Control Panel). Step Procedure Return to the factory default settings for the selected Card Type by clicking on the Default button.
Page 316: Using The K Panel Resin Tab
Use this tab to adjust the CR-80 Card Size, the Direction the Card Travels through the Printer, the Print All Black With K Panel (options) and the Defined Areas. Use this tab to control where the resin black (K) Panel of a full-color Ribbon is printed. (Note: The HDP600 CR100 Printing Preferences window has the same K Panel Resin tab functionality as the HDP600 Printing Preferences window.)
Page 317: Selecting The Full Card With The K Panel Resin Tab
Step Procedure Select the Full Card option to print the resin black (K) Panel for all black found within all areas of the image, as shown below. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-51...
Page 318: Selecting The Defined Area(S) With The K Panel Resin Tab
Procedure Select the Defined Area(s) option to print the resin black (K) Panel for all black found only in an area or areas defined, as shown below. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-52...
Page 319: Selecting The Undefined Area(S) With The K Panel Resin Tab
Select the Undefined Area(s) option to print the resin black (K) Panel for all black found only in the space outside the areas defined, as shown below. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-53...
Page 320: Defining The Area To Activate The Card Grid
.2 x .2 (5mm x 5mm) and at its default location in the lower left-hand corner (0,0). (Note: This square represents the first defined area.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-54...
Page 321: Measuring The Total Card Area
Measure the total area and enter those dimensions into the dimension boxes. (Note: The minimum size an area can be is .2 x .2 (5mm x 5mm).) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-55...
Page 322: Measuring The Area To Be Positioned On The Card
Enter these values into the X and Y boxes, as shown below. c. Note that the card grid lines are spaced at .2 (5mm) intervals. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-56...
Page 323: Selecting The Print Ymc Under The K And Print K Only Options
Select the Print K Only option to print all black in the designated areas only with the resin black (K) Panel or to print resin black onto a white background to maximize the sharpness of printed text and barcodes. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-57...
Page 324 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print YMC under the K and Print K Only options HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 7-58...
Page 325: Using The Magnetic Encoding Tab
RESTRICTED USE ONLY Using the Magnetic Encoding tab Use these options only if the Printer has an optional Magnetic Stripe Encoding Module installed. (Note: The HDP600 CR100 Printing Preferences window has the same Magnetic Encoding tab functionality as the HDP600 Printing Preferences window.)
Page 326: Using The Encoding Mode Option
Using the Encoding Mode option Use the Encoding Mode option to specify which magnetic encoding standard to use. • The HDP Card Printer can be installed with one of two types of factory-installed Magnetic Stripe Encoding Modules. • Change the encoding mode and coercivity setting or modify the ISO standards for tracks 1, 2 and 3, by correctly modifying these Magnetic Encoding options.
Page 327 6220 Type II cards commonly used in Japan. No encoding customization options are available with the JIS II mode.) (Note #2: A JIS II Magnetic Head must be installed in the Printer to use any of the JIS II options in the Driver.) HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 328: Encoding The Mode/Coercivity/Magnetic Track Selection
Select the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track Options (if the application being used requires customization of the standard ISO encoding process). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-62...
Page 329 Set these options back to the ISO standard settings once they have been changed by selecting the Default button for each of the separate tracks. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-63...
Page 330: Reviewing The Magnetic Track Options
After making the required selection, the Magnetic Track Options box displays the current set of customization options for the selected track. • Remember that each track must be customized independently of the other two. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-64...
Page 331: Reviewing The Enable Mle Support Checkbox
Multi-Language Extension (MLE) support in Windows XP can cause text strings to be broken up into fragments. This fragmentation of the text string prevents magnetic encoding. Step Procedure Check this box to allow the Driver to process the fragmented text. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-65...
Page 332: Reviewing The Verification Options
RESTRICTED USE ONLY Reviewing the Verification options Use this option, which instructs the Printer to verify that all magnetic data has been correctly encoded on each card. (Note: With either of these options, the number of verification retries may be specified. A range of 1-5 retries is available.)
Page 333: Reviewing The Shift Data Left
Select this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe. (Note: This is useful in situations that require cards to be readable with insert type readers.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-67...
Page 334: Reviewing The Iso Track Locations
The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. For track locations, review the display below. 0.223" 0.353" 0.493" TRACK1 0.110" TRACK2 0.110" TRACK3 0.110" HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 0.130" 0.140" 7-68...
Page 335: Sending The Track Information
Magnetic track data is sent in the form of text strings from the application software to the Printer Driver. • In order for the Printer Driver to differentiate between Magnetic Track data and the rest of the printable objects, specific characters must be added to the magnetic data to be encoded.
Page 336: Reviewing The Sample String
Track 3: ~3;1234567890987654321? Start Track Sentinel Sentinel Track 1 Track 2 Track 3 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Field Valid Characters Separator ASCII 32-95 (See the table below.) ASCII 48-63 (See the table below.) ASCII 48-63 (See the table below.)
Page 337: Reviewing The Ascii Code And Character Table
RESTRICTED USE ONLY Reviewing the ASCII Code and Character Table ASCII Code Character space & HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) ASCII Code Character ASCII Code < > Fargo Electronics, Inc. Character 7-71...
Page 338: Using The Lamination Tab (Only With Card Lamination Module)
Using the Lamination tab (only with Card Lamination Module) Use this option to control specific Printer functions. These options allow you to control the Printer's Lamination process. (Note: The HDP600 CR100 Printing Preferences window has the same Lamination tab functionality as the HDP600 Printing Preferences window.) HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 339: Selecting The Lamination Position
• To move the overlaminate more toward the card input side of the Printer, enter a negative number. (Note: The adjustment arrows point in the direction the patch will move on the card. The maximum value for the Horizontal adjustment is ±100 Pixels (10 Pixels = about .03/.8mm).) HDP600 High Definition Card Printer/Encoder User Guide (Rev.
Page 340: Selecting The Lamination Side
Selecting the Lamination Side Step Procedure a. Select the No Lamination option if you do not want to use the Printer's built-in Laminator. b. Select Laminate Front Side, Laminate Back Side or Laminate Both Sides to specify the side(s) of the card to laminate.
Page 341: Selecting The Lamination Type
Select the PolyGuard Alternating Patch option only if using PolyGuard material that has alternating patch configurations on the same roll (e.g., full patch on the front of the card and half patch on the back). HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-75...
Page 342: Adjusting The Transfer Dwell Time And Transfer Temperature
Lamination Sensor. See below. Click on the Default button to return the Transfer Dwell Time and Transfer Temperature to the Default settings for the Lamination Type being used. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 7-76...
Page 343 Lamination Sensor according to the instructions given the in the Calibration window. • Be sure the Printer is powered ON and that the Lamination Module's Top Cover and Lamination Station are closed when calibrating. (Note: This Sensor is not used if applying Thermal Transfer Film overlaminate.)
Page 344: Section 8: Cleaning
(with integral resistor) connected to an ESD ground. At a minimum, make positive contact with the bare metal chassis of the Printer with the hand prior to touching any internal electrical components.
Page 345: Safety Messages (Review Carefully)
• To prevent equipment or media damage, always remove the Ribbon and Cards from the Printer before making any repairs, unless otherwise specified. • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer.
Page 346: Cleaning Inside The Printer
Open the Lamination Arm. Remove the Print Ribbon and HDP Film from the Printer. If you have a can of compressed air, blow out all visible areas of the Printer interior. (Note: Remove any debris that may be inside.) If you do not have a can of compressed air, use a cleaning pad from the Printer Cleaning Kit to wipe out all visible areas inside the Printer.
Page 347: Cleaning The Printhead
Remove watches, rings, bracelets and other jewelry. Open the Lamination Arm. Use a Printhead Cleaning Pen from the Printer Cleaning Kit to firmly wipe back and forth across the surface of the Printhead. Close Lamination Arm once the Printhead is completely dry.
Page 348: Replacing The Card Cleaning Tape
Insert the Cleaning Cartridge back into the Printer. Caution: Be sure to push down on the cartridge until it clicks into place. If the cartridge is not inserted properly, the Printer will not feed cards. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Page 349 RESTRICTED USE ONLY Fargo Electronics, Inc. See the previous procedure in this section. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Page 350: Cleaning The Magnetic Encoder
(Note: You will need to work quickly because the alcohol will dry once it is removed from the envelope.) Insert the card onto the Flipper Table. See below HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 351 Be aware that the card can be used only once as it will dry out quickly. (Note: If it dries out before you clean the Roller, a new card must be used.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 352: Cleaning The Platen And Transfer Rollers
Remove the Print Ribbon and HDP Film. Locate the Print Platen Roller. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the Roller clean. Locate the Transfer Platen Roller. Danger: Transfer Rollers will be extremely hot. Printer must be cold in order to clean it.
Page 353: Cleaning The Transfer Rollers Using The Cleaning Card
Forward and Back buttons to move the Roller back and forth while cleaning. b. If using a Printer with a Card Lamination Module (attached), run this card through the Lamination Transfer Roller as well. c. Eject this card through the Output side of the Printer.
Page 354: Section 9: Packing The Card Printer
Follow this instruction to pack the Card Printer for transport. Step Procedure Clean the inside of the Printer with deionized air. Wipe it down with a lint-free cloth. Clean the Printhead with a Printhead pen. Verify that the Latch is secure on the Lamination Arm.
Page 355: Board Errors
The purpose of this section to provide the User with specific Board Level Diagnostic procedures for Board Errors and Sensor Testing for the HDP600. Board Errors Resolving the EE Memory Error Symptom: An error has occurred in the permanent circuit memory. (Note: The Printer’s LCD will state the following: EEPROM ERASED.) Step Procedure Reboot the Printer.
Page 356: Resolving The Dram Memory Error
As an alternative to replacing the Main Print Board, the chip U22 may be replaced. (Note: Fargo recommends that only a qualified electronics technician perform this procedure.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 10-2...
Page 357: Resolving The Fpga Error
Open the upper Module to find the Ribbon Sensor orientation. (Note: The numbers indicate the location on J9, as shown in the Sensor Location and Voltages table below.) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 10-3...
Page 358: Reviewing The Sensor Locations And Voltages
D860112 Ribbon Mark Sensor 2 D860112 Ribbon Mark Sensor 3 D860112 Ribbon Mark Sensor 4 D860112 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Location Low Range (VDC) J4 pin 12 Unblocked (.17 or lower) J4 pin 8 Unblocked (.17 or...
Page 359 Flipper Table Card Sensor D860096 Print Film Sensor D860146 / D860098 Transfer Film Sensor D860146 / D860098 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) J9 pin 3 Blocked (.8 or lower) J6 pin 8 Covered (.9 or lower) J6 pin 4 Covered (.9 or...
Page 360: Reviewing The Motor Locations And Cables
D860097 Ribbon Take Up Motor D840980 Ribbon Supply Motor D840980 Film Take Up Motor D860097 Film Supply Motor D860055 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Cable Location D860130 D860129 D860119 D860120 D860117 J28 (1-2)
Page 361: Section 11: Lcd On-Line Menu Navigation
Navigation Important: The procedures in this section apply for the HDP600/HDP600-LC and HDP600 CR100/HDP600-LC CR100 Card Printers. The purpose of this section to provide the User with specific procedures for LCD On-Line Menu Navigation, Test Image Printing and Printer Setup for the HDP600.
Page 362 RESTRICTED USE ONLY Fargo Electronics, Inc. Display A – HDP600 CR-100 Menu Tree (presented in below) Part 1 of 4 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 11-2...
Page 363 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting from the HDP600 Menu Option Structure Tree (continued) Display A – HDP600 CR-100 Menu Tree (presented in below) Part 2 of 4 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 11-3...
Page 364 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting from the HDP600 Menu Option Structure Tree (continued) Display A – HDP600 CR-100 Menu Tree (presented in below) Part 3 of 4 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 11-4...
Page 365 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting from the HDP600 Menu Option Structure Tree Display A – HDP600 CR-100 Menu Tree (presented in below) Part 4 of 4 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 11-5...
Page 366: Reviewing The Printer Setup
RESTRICTED USE ONLY Reviewing the Printer Setup The Printer parameters found in Setup Printer are preset at the factory and should not need to be changed unless an issue develops. If a change to these settings is needed, be sure to record the changes on the Default settings sticker located inside of the Printer.
Page 367 Change the value and press Save to save the value. c. If the settings are lost due to replacing the Main Print Board, set the starting values to the settings listed on the label inside of the Printer. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 368: Preparing To Adjust The Print Offset, Transfer Tof And Transfer Eof
Before adjusting the Print Offset, TOF and EOF, the Print and Transfer Film Sensors should be calibrated. • Ensure that the Film is loaded into the Printer and that no Film marks are resting under Sensors. • Close the Lid and all other covers.
Page 369: Aligning The Print Offset
Repeat Steps 4 to 5 until the jagged edge of the transfer film touches the back edge of the alignment arrows. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Preparing to procedure for proper sequence.
Page 370 RESTRICTED USE ONLY Aligning the Print Offset (continued) Step Procedure Proceed to Adjusting Transfer TOF to center the image on the card. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 11-10...
Page 371: Setting The Transfer Tof
Repeat steps 2-5 until the jagged edge of the transfer film touches the back edge of the alignment arrows HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. procedure for proper...
Page 372 RESTRICTED USE ONLY Setting the Transfer TOF (continued) Step Procedure Proceed to Adjusting Transfer EOF to center the image on the card. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 11-12...
Page 373: Setting The Transfer Eof
Adjust the Transfer EOF to -99. Using the Diagnostics Utility, print any one card from the Sample Cards tab. • The diagnostics utility can be accessed through Printer preferences as shown below. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 374 • See Using the Gap Distance Table. This table will convert this “Gap” distance into an approximate adjustment value. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 11-14...
Page 375: Using The Gap Distance Table
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Gap Distance Table HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 11-15...
Page 376 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Gap Distance Table (continued) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 11-16...
Page 377 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Gap Distance Table (continued) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 11-17...
Page 378: Adjusting The Transfer Tension
Print a test card as described in Step 1. Repeat Steps 1 to 6 until the Film is applied smoothly to the card without wrinkles or creases. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Preparing to adjust the procedure for proper sequence.
Page 379: Adjusting The Film Drive
Choose MENU, Print Test Image and Alignment Test to print a test card. Examine the test card. a. Select MENU, Setup Printer, Print Settings and Ribbon Tension. b. Record the Ribbon Tension value on the test card. Adjust the Ribbon Tension value if needed.
Page 380: Adjusting The Ribbon Drive
Choose MENU, Print Test Image and Alignment Test to print a test card. Examine the test card. Select MENU, Setup Printer, Transfer Settings and Transfer Temperature. Record the Transfer Temperature value on the test card last printed. Adjust the Transfer Temperature value.
Page 381: Adjusting The Transfer Speed
Locate the Printhead Setting Number on the bottom of the Printhead. The number reads R=XXXX. Select MENU, Setup Printer, Print Settings and Printhead Resistance. a. Input the Printhead Setting Number. (Note: The Printhead Resistance setting in the LCD Setup changes in increments of 50.) b.
Page 382: Adjusting The Image Darkness
Choose MENU, Print Test Image and Alignment Test to print a test card. Examine the test card. Select MENU, Setup Printer, Print Settings and Image Darkness. Record the Image Darkness value on the test card last printed. Decrease the value to lighten the printed image.
Page 383: Changing The Encoder Settings
Changing the Encoder Settings Make this selection to modify the Encoder settings. These settings would need to be changed (a) if the Print Board is replaced or (b) if the Printer is upgraded to include an Encoder. See Selecting from the HDP600 Menu Option Structure Tree...
Page 384: Setting The Magnetic Tof
Magnetic TOF setting. If the Start Sentinel is too close to the leading edge of the card, increase (or make positive) the Magnetic TOF setting. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 11-24...
Page 385 ± 0.020 inches (7.44 mm ± 0.51 mm) from the leading edge of the card.) Step Procedure Select MENU, Setup Printer, Encoder Settings and Magnetic TOF. Adjust the setting by the amount determined by the following formula: • 0.293 inches: Represents measured SS distance (inches) x 300 steps per •...
Page 386 Step 1 in this same procedure. Repeat Steps 1 to 6 until the Magnetic TOF is correct. Trailing Edge of Card HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) .293“ / 7.44mm Magnetic Track Data Fargo Electronics, Inc.
Page 387: Adjusting The Flipper Offset
Home See the Menu Tree in this section for their use. All settings can be tested from this Menu. Press the Save button to save the value. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. 11-27...
Page 388: Adjusting The Lamination Flipper Offset
Adjusting the Lamination Flipper Offset Step Procedure Select MENU, Setup Printer and Flipper Offset or Inverted Offset. Change the setting in small increments if the card is not feeding or Flipping correctly. (Note: A negative adjustment will lower the side of the Flipper Table closest to the Exit Hopper.)
Page 389: Adjusting The Lam Tof And Eof
For example, 0.100 inches or 2.54mm equals 30 increments on the LCD. Once adjusted, this value will be stored in the Lamination Module. (Note: This adjustment can also be made more easily through the Printer Driver, but it will not be stored in the Lamination Module.)
Page 390: Adjusting The Lamination Sensor Calibration
Adjusting the Lamination Sensor Calibration Step Procedure Applies only if the Printer is equipped with the Card Lamination Module. (Note: This setting reports the current Lamination Sensor calibration setting as dictated by the Printer Driver's Sensor calibration procedure. In most cases, this will not need to be changed.)
Page 391: Using The Show Card Count Option
Use this option to view the total Card Count (CC), Pass Count (PC), Transfer Count (TC). • The Card Count is the total number of cards the Printer has produced. • The Pass Count is the total number of print passes made by the Printhead.
Page 392: System Upgrade (Firmware Upgrade)
RESTRICTED USE ONLY System Upgrade (Firmware Upgrade) This option is used to upgrade the Printer Firmware. Step Procedure Upgrade by selecting SYSTEM UPGRADE. The LCD will prompt: Are you sure you want to continue? Select YES to begin the System Upgrade, select NO to return to the READY screen.
Page 393: Section 12: Firmware Updates
New Firmware updates can be downloaded from the Internet and loaded into the Printer through its input port (no chip replacement is needed). Includes the USB and Ethernet ports. Refer to the instructions in this Section to download and install Firmware updates.
Page 394 The Firmware Updater application program is the software required to send Firmware updates from the computer to the Printer. To download and install the Firmware Updater from this site, refer to the following steps (using Step 1A or Step 1B as appropriate):...
Page 395: Downloading Firmware Updates
Fargo Electronics Technical Support Web h ttp://www.fargo.com/tech_support/ Select your specific Printer model and click on the Submit button. Click on the Firmware file link labeled for the specific Printer model. Click on OK when prompted to Save this Program to Disk and then select a folder in which to save the Update file.
Page 396: Updating The Printer's Firmware
Firmware update file, you can begin updating your Printer's Firmware. It is important to note that there are two types of Firmware for certain Fargo Printer models, the Main Firmware and the LCD Firmware, each of which has a slightly different update process.
Page 397 RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the Main Firmware (continued) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 12-5...
Page 398 Procedure Wait: The Firmware update will now take a few minutes. Check the Printer's LCD for the status. (Note: When the update is complete, the LCD will indicate if the update was successful.) If the Upgrade Successful is displayed, click on Exit on the Sending Update to Printer dialog screen.
Page 399: Updating The Lcd Firmware
Updating the LCD Firmware Step Procedure Make sure the Printer is powered ON, connected to the PC and in its READY mode. From the Firmware Updater program, click on the Select Update File button. Go to the folder, in which you saved the update file, select it and click Open.
Page 400 RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the LCD Firmware (continued) HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 12-8...
Page 401: Section 13: Fargo Technical Support
Contact Fargo Technical Support via the Web: http://www.fargo.com/tech_support/contact_tech_support.asp Position a phone near the Printer and Computer so Fargo technicians can help to help troubleshoot the Printer(s). Please have a self-test and a sample card ready when calling Fargo Technical Support.
Page 402: Reading The Serial Numbers On A Fargo Printer
You can determine when your Card Printer was manufactured by reading directly from the serial number (affixed to your Card Printer). 1. Year Built: The first two digits in the serial number indicate the year that the Printer was manufactured.
Page 403: Section 14: Reviewing Spare Parts Lists
Recommended Spare Parts List Effective Date: To be added at a later date For current pricing see http://www.fargopartner.com/support_services/ The Spare Parts Lists for this Printer will be added at a future date. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 14-1...
Page 404: Section 15: Glossary Of Terms
(typically 50 - 60 times a second). Access Card The card for the SmartGuard security system. A cared with embedded electronics that can be removed from the Printer, locking the Printer and preventing unauthorized use. Adhesion The firm attachment of a material to the card surface, confirmed...
Page 405 Buffer A block of memory, in the Printer or PC, that holds print files until the processor is ready to print them. Cable...
Page 406 Compressed air Air stored in a tank or produced by an aerosol can, delivered by through nozzle at a high speed. Used in the Printer to blow out debris. Contrast The degree of difference in luminance of two areas.
Page 407 The default values for the Firmware are usually denoted on a label attached to the Printer. Defrag Abbreviation for defragmenting. The process of positioning the data in continguous sections on a hard drive so that it uses space more efficiently.
Page 408 Typically, it works as a pass-through device and is connected in serial to the parallel cable. The smallest unit of an image that the Printer is able to produce. The smaller the dot, see dot pitch, the sharper the image.
Page 409 Smart Cards or prox cards. E-card Docking The device in the Printer that accepts Smart Cards with an ISO Station Smart Card contact Station. This allows the user to write to the Smart Card chip with a standard RS-232 interface in the back of the Printer or with the optional built-in Encoder.
Page 410 Lamination engine. EOF (End Of Form) The trailing edge of the card, detected to indicate when the Printer should stop printing. EPP (Enhanced A type of Parallel Port mode, developed by Intel, to increase the Parallel Port) port throughput.
Page 411 A Windows standard for protocol between drivers and Interface (GDI) applications and the Windows interface. An application uses a driver to rasterize the data in the format necessary for the Printer but also for the Windows interface to execute the print commands.
Page 412 A high capacity storage device in a PC consisting of non- removable magnetically encodable platters. Hardware Physical components of a system such as the Printer, the PC, the power supply. HDP (High Definition The High-Definition Printing process prints full-color images onto Printing™)
Page 413 Input Any data or material being transferred to the Printer. Input Hopper The area of the Printer that stores the blank cards, ready to print. Intermediate Transfer A thin flexible material coated with a resin material into which the Media (InTM) dye is transferred from the Ribbon by the Printhead.
Page 414 A semiconductor that emits light when a current is applied. Diode) Media A generic reference to anything onto which the Printer can transfer an image including cards, Ribbon and film. LoCo (Low The Coercivity value of magnetic media between 250 - 600 Oe Coercivity) (ISO 7811-2).
Page 415 System) computer's operations and applications. The driver used for any given OS will differ from other platforms. The correct version driver must be loaded for the Printer to interface with the OS and the application to print. Output Any product of the Printer including card image, encoded data and Lamination.
Page 416 Peripheral Any device that is attached externally to a PC. These often share the same data cable or port as a Printer and can be the source of communication problems. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc.
Page 417 Print Job A file of one or more cards for the Printer to print, including image data and Printer functions, transmitted through the parallel interface and at times stored temporarily in the print Buffer and spooler.
Page 418 Term Definition Printhead The device on a Printer that produces the image on the media. Abbreviation for polyvinyl chloride, often called vinyl. PVC is the component of the 0.002 thick clear, dye receptive film on the surface of the identification card and is the primary component of the identification card cores.
Page 419 Authorization number) Roller Elements of the Printer used for the transport of media consisting of a rotating steel shaft (for Ribbon) or a rotating steel shaft with a rubber cylinder installed at the shaft midpoint (for moving cards). RS-232...
Page 420 Printer's memory. Sensor An electro-mechanical/electro-optical device used to indicate a change in state in the Printer such as when a card reaches a certain location. Serial The transfer of data, one bit at a time and in sequential order, communications using a single wire.
Page 421 Term Definition Spooling Rather than moving a print job directly to the Printer, the job is written to the disk so that the user can access the application faster while Windows takes care of printing in the background. SS (Start Sentinel) The character denoting the end of a magnetic data string.
Page 422 An interruption of a print job that occurs when a function is not completed in the time allotted by the operating system. TOF (Top of Form) The leading edge of the card, as it travels through the Printer. Track The area on a mag stripe designated to contain the magnetic data string.
Page 423 Definition UPS (Un-interruptible An AC power supply, typically powered by batteries, which Power Supply) provides temporary power to the PC or Printer during an interruption of the supply voltage. USB (Universal A 1.5M/sec (12Mbit/sec) serial communication interface that can Serial Bus) support 127 separate devices consisting of 4 wires: power, ground, data in and data out.
Page 424: Section 16: Index
Cable, 15-2 Cache, 15-3 Calibrating, 15-3 Can’t Find Card Error, 4-3 Cancel button, 2-18 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Cancel Prompt, 4-2 Cancel soft key, 7-66 Card Capacity, 2-7 Card Cleaning Assembly, 2-15...
Page 425 Dye-Sub Intensity setting, 4-82 Dye-Sub Intensity slide, 7-42 dye-sub printed image, 7-42 Dye-Sublimation, 2-13, 15-6 Dye-Sublimation Cyan Panel, 2-21 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Dye-Sublimation Magenta Panel, 2-21 dye-sublimation ribbon Panels, 7-42 Dye-Sublimation Yellow Panel, 2-21...
Page 426 Magnetic Stripes, 7-60 high-resolution, 24-bit color images, 4-93 holographic-type overlaminates, 2-28 Hopper Blocked Error, 4-7 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Hopper Jam Error, 4-7 Horizontal adjustment, 7-48 HTML (HyperText Markup Language), 15-9 HTTP (HyperText Transfer Protocol), 15-9...
Page 427 Media, 15-11 Memory, 15-12 Memory, 2-10 Menu, 15-12 MENU button, 11-1 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Menu option, 2-17 MENU, Print Test Image and Gray/Align YMC, 11-10, 11-19 MENU, Setup Printer and Encoder Settings, 11-23...
Page 428 Print Speed-Batch Mode, 2-11 Print Station, 8-4 Print Status Screen, 2-18 Print Test Image, 4-18 Print Test Image, Setup Printer, Show Error Count, Show Card Count and System Upgrade, 11-1 print the first page of a two-page document, 7-35 Print Timeout Error, 4-9...
Page 429 System Requirements, 2-12 System Upgrade, 11-32 System Upgrade option, 12-4 TAC, 15-18 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. Tape adhesion Test, 7-6, 7-8 Tape Test, 7-49 Technical Specifications, 2-6, 2-7, 2-8, 2-9, 2-10, 2-11, 2-...
Page 430 WordPad, 4-23 Wrinkle, 15-20 Wrong Lam Type, 4-9 Wrong Ribbon, 4-10 HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) Fargo Electronics, Inc. X/Y boxes, 7-56 Yellow (Y), Magenta (M), Cyan (C) ribbon Panels, 7-57 Yellow, Magenta and Cyan, 7-40, 7-42, 7-44...
Page 431 RESTRICTED USE ONLY Fargo Electronics, Inc. HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 16-1...
Page 432: Fcc Rules
Reference Safety Messages in this document. Environmental Protection (China-RoHS) Environmental Protection Use Period is based on the product being used in an office environment. HDP600 High Definition Card Printer/Encoder Service Manual (Rev. 2.5)

This manual is also suitable for:

Hdp600 Hdp600 cr100 Hdp600-lc

Fargo HDP600-LC CR100 User Manual

Section 1: Printer Overview

Section 2: Specifications

Section 3: Installation Procedures

Section 4: General Troubleshooting

Section 5: Ethernet Option Section

Network Services - Overview

Network Management Interface

Telnet Command Line Interface

Ethernet Web Pages - Standard Procedures

Additional Procedures

Ethernet Printer Troubleshooting Procedures

Reviewing Frequently-Asked Questions

Glossary of Terms

Section 6: Card Lamination Module

Section 7: Printer Adjustments

Using the Card Tab

Section 8: Cleaning

Section 9: Packing the Card Printer

Section 10: Board Level Diagnostics

Section 11: LCD On-Line Menu Navigation

Quick Links

Troubleshooting

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Summary of Contents for Fargo HDP600-LC CR100