Call Waiting - Toshiba Strata CIX40 General Description Manual

Features

Call Waiting

Call Waiting
System Availability: All systems
When a station is busy with a call and another call is directed to that station's busy
button, two short beeps are issued to alert the telephone user of the pending call.
Call Waiting works for calls originating from within or outside the system. The length of the Call
Waiting beeps is different for internal and external Call Waiting. The different beeps distinguish
which type of call is waiting.
Caller ID, DNIS or ANI information appears on LCD telephones for 10 seconds. If Caller ID
information is not available, the device name, such as the CO line or DNIS name or number is
shown.
Digital telephones can be adjusted to receive or not receive Call Waiting tone over the handset or
headset receiver, as well as the speaker. Standard telephones will receive Call Waiting tone twice
from the handset receiver. Call Waiting tones can also be turned off on each station by a System
Administrator.
When a station is busy with a call and another call is being received, a tone alerts the caller of a
pending call. On LCD telephones, the Caller ID information displays for 10 seconds. The
combined effect of the Call Waiting alert tone with the displayed information enables users to
identify whether or not they want to interrupt their current call for the waiting call.
To answer the Call Waiting, the current call must be parked, terminated or transferred. Multiple
calls can be queued to a single station, all waiting for that station to become free; the call at the
head of the queue provides the Call Waiting signal and LCD indication.
This feature works with both digital and analog single-line telephones. The tone (two beeps)
signaling Call Waiting tone is provided through the speaker of the digital phone. For standard
analog telephones, the tone is inserted into the speech path. Caller ID display is not available with
standard telephones.
Note Type II call waiting with Caller ID is not available with the R4.1 release of the BSTCIU or
BCOCIU/BCOCIS interface cards.
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Strata CIX General Description 12/07