Toshiba Strata CIX40 General Description Manual page 92

Telephones and Peripherals
CIX Attendant Console
The CIX Attendant Console is designed to handle all call activity within a single Call Monitor
screen, shown below. All calls will appear in a single list.
Menu Bar
View
Pane
Icons
Call
Monitor
Tabs
Status Bar
Calls are marked with icons to show the current status.
Features such as Paging, Call Pickup, Call Park offer many alternatives. The Administration
window enables which option is the primary operation for that Attendant. For example, if two
zones are used for paging, as well as the All Call, then an option pull down arrow is next to the
icon. Clicking the icon starts the All Call Page, then the Attendant can select one of two page
zones.
All other views available for the Attendant are for administrative and management use. They do
not control any type of call handling except how chosen options affect the overall operation.
The CIX Attendant Console also enables an attendant to manage console settings, maintain a user
directory, and view call statistics. The Console provides a Name/Number search that works with
automatic or manual call handling. Other features include Queuing, DSS, signaling, Emergency
Call ID, keyboard or mouse operation, and headset or handset operation with volume control.
72
Toolbar Icons
Call Status Call Attributes
icons
(See Appendix
for definitions)
Directory
Info Bar
Call List
Notes
Strata CIX General Description
6594
12/07