Toshiba Strata CIX Programming Manual page 8

Contents
Chapter 3 - Info Manager™
Hot Desk ......................................................................................................................................2-13
Simultaneous Ring.......................................................................................................................2-16
FeatureFlex Application Interactions.................................................................................................2-19
Chapter 3 - Info Manager™
PC Software Requirements ..................................................................................................................3-1
Step 1: Install Software ......................................................................................................................3-1
Step 1A: Install Third Party Software .........................................................................................3-1
Step 1B: Install Info Manager Software .......................................................................................3-2
Step 2: Create/Edit Databases ............................................................................................................3-3
Add/Edit Company ........................................................................................................................3-4
Add/Edit Department.....................................................................................................................3-4
Add/Edit Employee .......................................................................................................................3-4
Change Parameters ........................................................................................................................3-4
Configure Calendar Properties ......................................................................................................3-5
Step 3: Log on to Info Manager Program ..........................................................................................3-5
Stock Quote..........................................................................................................................................3-6
Weather ................................................................................................................................................3-6
Company News ....................................................................................................................................3-6
Calendar ...............................................................................................................................................3-7
View Calendar ..............................................................................................................................3-7
Application Cycle.................................................................................................................................3-7
Configure Settings................................................................................................................................3-8
Properties .......................................................................................................................................3-8
Stock Quote ...................................................................................................................................3-8
Configure Company News ..........................................................................................................3-10
Weather........................................................................................................................................3-10
Chapter 4 - Uniform Call Distribution
Call Distribution...................................................................................................................................4-1
Login/Logout........................................................................................................................................4-2
Initial Greeting .....................................................................................................................................4-2
Queuing ................................................................................................................................................4-2
Overflow ..............................................................................................................................................4-2
UCD Group Setup ................................................................................................................................4-3
Programming........................................................................................................................................4-3
Capacity................................................................................................................................................4-5
How UCD Operates .............................................................................................................................4-5
Interaction with Other Features............................................................................................................4-6
Call Forward, System Call Forward ..............................................................................................4-6
Do Not Disturb ..............................................................................................................................4-6
Dialed Number Identification Service...........................................................................................4-6
Station Hunting..............................................................................................................................4-6
Offhook Call Announce (OCA), Handset Offhook Call Announce..............................................4-6
Private Networking........................................................................................................................4-6
Multiple Calling.............................................................................................................................4-6
Door Phone ....................................................................................................................................4-6
Class of Service .............................................................................................................................4-6
Lost Call Treatment .......................................................................................................................4-6
Intercept .........................................................................................................................................4-7
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Strata CIX Application Implementation Vol 3 10/07