Step 11: Email Notification - Toshiba Strata CIX Programming Manual

eMonitor/Alarm Notification
Strata CIX Network eMonitor

Step 11: Email Notification

Email Notification Description
The email notification feature allows eMonitor to automatically send email alarm notifications to
designated mail boxes. The email notifications can be sent to multiple mail boxes and can be sent,
or not sent, depending on the CIX Alarm type. This can be setup independently for each CIX
monitored by eMonitor.
Notification Service
This component is designed and configured to run as a service; it starts when the eMonitor is
started and it uses the built in system account to login.
The notification service performs the following activity:
•
At startup, the notification service subscribes to the CIX Monitoring Log event log to receive
notifications when an alarm is stored in the event log.
•
During the startup phase it parses the existing event log entries and determines if new events
have been added since the last time the service was running. If there are any new alarms the
notification mechanism is triggered. For history alarm notification all alarms that will be sent to
one email address will be grouped and sent in one email regardless of the Alarm notification
threshold value.
•
A threshold timer is provided so that when a repeated alarm is generated within the threshold
time the this alarm is ignored.
•
When a new alarm is added to the event log, the eMonitor notifies the registered email users.
The service will try to collect several generated alarms and send them in a one email format
rather than separate email for each alarm. The service monitors the following types of alarms:
Major, Minor, Warning, and Summary.
•
When an email is sent, the service considers the alarm processed. No further action will be taken,
even if the alarm is still active.
•
When an email is sent, the notification service does not know if the email delivery was
successful. If the email delivery fails, the "from email address" receives a message indicating
that the email delivery has failed.
This service includes information about each alarm generated. The format is shown in the table
below.
The following alarm(s) have been detected:
CIX Name IP Address
Lab 143 159.119.127.143
Lab 143 159.119.127.143
5-16
Node ID Alarm reason
1 CTI Link Down
1 ISDN Loss of Signal
Severity Position
Minor 010000
Major 010100
Strata CTX Application Implementation Vol 3
Date/Time
1/29/2007-10:03 AM
1/29/2007-10:03 AM
10/07