Altigen MaxCommunicator Manual page 58

Note: Click on the column headings to sort the data.
The History tab displays the following fields:
• Direction—indicates if the call is incoming or outgoing, or was a
missed call. Left-pointing green arrow indicates outgoing call; right-
pointing red arrow indicates incoming call. Right-pointing arrow with
exclamation point
• Number—the extension or phone number on the other end of the call.
Click a number in the Number column to dial that number.
• Name—Caller ID information, if available.
• Date/Time—the date and time of the call.
When you sort on Date/Time, the calls are sorted by last disconnected
and not in the order the call was received. It is therefore possible to
have a record with an earlier timestamp followed by a record with a
later timestamp.
Also, the timestamp for call data is based on the client system, while
the timestamp for voice mail messages is from MAX Communication
Server. Thus, the times displayed here may not match those in the
voice mail view in the main window.
• Duration—the duration of the call.
• DNIS—DNIS digits collected, if available
• Group—Group number or name
• Note—a note attached to the call. To enter a note, double-click the
Note field and type your note.
50 MaxCommunicator Manual
indicates a missed call.