Microcom 326M User Manual page 57

Direct thermal printers
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Chapter 7
The printer has varying print registration:
 Verify that the script file DET header parameter and/or ^D636 detector type
command is configured for the correct media type being used.
 Verify that the registration mark detectors are correctly aligned.
 Clean and remove media dust using compressed air from between the
sensors.
 Adjust the appropriate sensor threshold to media type being used, refer to the
^D680 and/or ^D681 commands for threshold adjustment and the ^D900 for
additional information on determining the correct threshold value in the LDSII
Programming Guide.
 Cycle power to reset the printer.
Vertical blank or light lines appear on printed areas:
 Verify that the print head assembly in properly latched in the closed position.
 Clean the print head.
 Verify that the ^D690 contrast command is properly configured for the media
being used.
 Print head may need replaced.
 Contact your Service Representative.
The printer does not detect stock out conditions:
 Verify that the registration mark detectors are properly aligned with each other.
 Clean and remove media dust using compressed air from between the
sensors.
 Adjust the appropriate stock threshold to media type being used, refer to the
^D682 command for threshold adjustment and the ^D900 for additional
information on determining the correct stock out threshold value in the LDSII
Programming Guide.
 Contact your Service Representative.
326M User's Guide
Troubleshooting
45

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