3Com PathBuilder S200 Series Owner's Manual page 154

3Com Bulletin
Board Service
3ComFacts
Automated Fax
Service
Support from Your
Network Supplier
A-2
The 3Com BBS contains patches, software, and drivers for 3Com products. This
service is available through analog modem or digital modem (ISDN) 24 hours a day,
7 days a week.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop
bit. Call the telephone number nearest you:
Country
Australia Up to 14,400 bps
Brazil Up to 14,400 bps
France Up to 14,400 bps
Germany Up to 28,800 bps
Hong Kong Up to 14,400 bps
Italy Up to 14,400 bps
Japan Up to 14,400 bps
Mexico Up to 28,800 bps
P.R. of China Up to 14,400 bps
Taiwan, Up to 14,400 bps
R.O.C.
U.K. Up to 28,800 bps
U.S.A. Up to 28,800 bps
Access by Digital Modem
ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to
56 Kbps. To access the 3Com BBS using ISDN, use the following number:
1 408 654 2703
The 3ComFacts automated fax service provides technical articles, diagrams, and
troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.
Call 3ComFacts using your Touch-Tone telephone:
1 408 727 7021
If additional assistance is required, contact your network supplier. Many suppliers
are authorized 3Com service partners who are qualified to provide a variety of
services, including network planning, installation, hardware maintenance,
application training, and support services.
When you contact your network supplier for assistance, have the following
information ready:
• Product model name, part number, and serial number
• A list of system hardware and software, including revision levels
• Diagnostic error messages
• Details about recent configuration changes, if applicable
Data Rate Telephone Number
61 2 9955 2073
55 11 5181 9666
33 1 6986 6954
4989 62732 188
852 2537 5601
39 2 27300680
81 3 3345 7266
52 5 520 7835
86 10 684 92351
886 2 377 5840
44 1442 438278
1 408 980 8204
Technical Support