Customer And Technical Support - Patton electronics SMARTNODE 1200 Quick Start Manual

A.0 Customer and Technical Support
If you contact Patton support, you should have some system information ready to help us better help you. This
information allows us to quickly identify what product you are using and how it is configured. Therefore, we
integrated a "system report" page that collects all relevant information and presents it to you on one web page.
Click on "Support" to access this page – the page also gives you instructions on where to send the report.
Toll-Free VoIP support: call
Online support: www.patton.com
E-mail support: support@patton.com—answered within 1 business day
Telephone support:
Standard: +1 (301) 975-1007 (USA), Monday–Friday: 8:00 am to 5:00 pm EST (1300 to
•
2200 UTC/GMT)
Alternate: +41 (0)31 985 25 55 (Switzerland), Monday–Friday: 8:00 am to 5:00 pm CET (0900 to 1800
•
UTC/GMT)
Fax: +1 (253) 663-5693
10
Figure 8.
sip:support@patton.com
(USA) or +41 (0)31 985 25 26
Request for Support page
with a VoIP SIP client
(Switzerland)
SmartWare GUI Quick Start Guide