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Patton electronics SmartNode 4520 series Getting Started Manual

Voip gateway routers
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Download this manual See also: User Manual
SmartNode 4520 & 4110 Series
VoIP Gateway Routers
Getting Started Guide
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Document Number: 132021U Rev. F
Part Number: 07MD4524-GS
Revised: March 1, 2006

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  • Page 1 SmartNode 4520 & 4110 Series VoIP Gateway Routers Getting Started Guide Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Document Number: 132021U Rev. F Part Number: 07MD4524-GS Revised: March 1, 2006...
  • Page 2 Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use...

  • Page 3: Table Of Contents

    Application—ITSP dial-in access ........................28 Application—Private line automatic ringdown (PLAR) ..................29 Application—Enterprise campus BRI to FXS telephony extension ..............29 Application—PBX toll bypass gateway ......................30 Applications for SmartNode 4520 Series .......................30 Application—SOHO off-premise extension ....................31 Application—Single-phone PSTN and VoIP access ..................32 Hardware installation............................ 33 Planning the installation ............................35...
  • Page 4 Model 4520 & 4110 Series Getting Started Guide Contents Software tools ..............................37 Power source ..............................37 Location and mounting requirements ......................38 Installing the gateway router..........................38 Mounting the gateway router ..........................38 Connecting cables ............................38 Installing an interface cable on the router’s FXS and FXO interface ports ..........39 Installing the Ethernet cable ........................41...
  • Page 5 Port pin-outs ..............................75 Introduction ................................77 Console port................................77 Ethernet 10Base-T and 100Base-T port.........................77 port................................77 FXO port ................................78 SmartNode 4110 Series factory configuration ....................79 Introduction ................................81 SmartNode 4520 Series factory configuration ....................83 Introduction ................................85 Installation checklist ............................ 87 Introduction ................................89...
  • Page 6 Model 4520 & 4110 Series Getting Started Guide Contents...

  • Page 7: Compliance Information

    1 foot (3 meters) of the device and shall be easily accessible. CE notice The CE symbol on your Patton Electronics equipment indicates that it is in compliance with the Electromag- netic Compatibility (EMC) directive and the Low Voltage Directive (LVD) of the European Union (EU).
  • Page 8 Model 4520 & 4110 Series Getting Started Guide Compliance information...

  • Page 9: About This Guide

    79 lists the factory configuration settings for SmartNode 4110 Series devices • Appendix E on page 83 lists the factory configuration settings for SmartNode 4520 Series devices • Appendix F on page 87 lists the tasks for installing a SmartNode 4520 or 4110 Series router...

  • Page 10: Precautions

    Model 4520 & 4110 Series Getting Started Guide About this guide Precautions Notes and cautions, which have the following meanings, are used throughout this guide to help you become aware of potential Router problems. Warnings relate to personal injury issues, and Cautions refer to potential property damage.

  • Page 11: Preventing Electrostatic Discharge Damage

    Model 4520 & 4110 Series Getting Started Guide About this guide Before opening the chassis, disconnect the telephone network cables to avoid contact with telephone line voltages. Ultimate disposal of this equipment must be handled according to all applicable national laws and regulations. Preventing electrostatic discharge damage When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench.

  • Page 12: Typographical Conventions Used In This Document

    Model 4520 & 4110 Series Getting Started Guide About this guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1.

  • Page 13: General Information

    Chapter 1 General information Chapter contents SmartNode Series VoIP routers overview.......................15 SmartNode 4520 Series router ........................16 Ports descriptions ............................18 SmartNode 4110 Series router ........................20 Ports descriptions ............................22...
  • Page 14 Model 4520 & 4110 Series Getting Started Guide 1 • General information...

  • Page 15: Smartnode Series Voip Routers Overview

    IP services with packet-voice for complete branch office voice and data connectivity. Figure 1. SmartNode Router (SmartNode 4524 shown) The SmartNode 4520 Series Gateway Routers, equipped with two 10/100Base-T Ethernet ports provide; voice over IP (VoIP) and Internet telephony plus Internet access routing, VPN and firewall functions, and extensive Quality of Service (QoS) functions.

  • Page 16: Smartnode 4520 Series Router

    Model 4520 & 4110 Series Getting Started Guide 1 • General information SmartNode 4520 Series router The SmartNode 4520 Series are compact VoIP Gateway Routers that support two to eight VoIP calls and vari- ous combinations of FXS and FXO ports (see figure...
  • Page 17 4 FXS ports • 2 FXO ports • External power supply Note For a complete listing of available models, refer to the SmartNode VoIP page at http://www.patton.com/voip/. Figure 3. SmartNode 4520 Series power input connectors SmartNode Series VoIP routers overview...

  • Page 18: Ports Descriptions

    Model 4520 & 4110 Series Getting Started Guide 1 • General information Ports descriptions The SmartNode 4520 Series rear panel ports are described in table Table 2. Rear panel ports Port Location Description 10/100 Ethernet Rear panel RJ-45 connectors (see on page 39) that connect the router to an figure 16...
  • Page 19 Model 4520 & 4110 Series Getting Started Guide 1 • General information Figure 4. SmartNode 4520 Series front panels Note For LED descriptions, refer to chapter 5, “LEDs status and monitor- ing” on page 53. SmartNode Series VoIP routers overview...

  • Page 20: Smartnode 4110 Series Router

    Model 4520 & 4110 Series Getting Started Guide 1 • General information SmartNode 4110 Series router The SmartNode 4110 Series are compact VoIP Gateways that support two to eight VoIP calls and various com- binations of FXS and FXO ports (see figure ic e r ts...
  • Page 21 Model 4520 & 4110 Series Getting Started Guide 1 • General information The port combinations are indicated in the extension of the model code. The products the following model code conventions apply: • JS stands for FXS ports • JO stands for FXO ports •...

  • Page 22: Ports Descriptions

    Model 4520 & 4110 Series Getting Started Guide 1 • General information Ports descriptions The SmartNode 4110 Series rear panel ports are described in table Table 3. Rear panel ports Port Location Description 10/100 Ethernet Rear panel RJ-45 connector (see on page 20) that connects the router to an figure 5 Ethernet device (a cable or DSL modem, LAN hub or switch, for example).
  • Page 23 Model 4520 & 4110 Series Getting Started Guide 1 • General information Figure 7. SmartNode 4110 Series front panels Note For LED descriptions, refer to chapter 5, “LEDs status and monitor- ing” on page 53. SmartNode Series VoIP routers overview...
  • Page 24 Model 4520 & 4110 Series Getting Started Guide 1 • General information SmartNode Series VoIP routers overview...

  • Page 25: Applications Overview

    ....................28 Application—ITSP dial-in access ........................28 Application—Private line automatic ringdown (PLAR) ..................29 Application—Enterprise campus BRI to FXS telephony extension ..............29 Application—PBX toll bypass gateway ......................30 Applications for SmartNode 4520 Series .......................30 Application—SOHO off-premise extension ....................31 Application—Single-phone PSTN and VoIP access ..................32...
  • Page 26 Model 4520 & 4110 Series Getting Started Guide 2 • Applications overview...

  • Page 27: Introduction

    Model 4520 & 4110 Series Getting Started Guide 2 • Applications overview Introduction Patton’s SmartNode Media Gateway Routers deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional and reliable VoIP networks.

  • Page 28: Application-Analog Line Extension Over Ip

    Model 4520 & 4110 Series Getting Started Guide 2 • Applications overview Application—Analog line extension over IP A virtual analog line can be created using an FXO and FXS model (see figure 9). The complete signaling and media (voice, fax, or modem) of the analog phone line is extended over IP. This enables a PBX analog extension line to be extended to a home office or satellite office.

  • Page 29: Application-Private Line Automatic Ringdown (Plar)

    Model 4520 & 4110 Series Getting Started Guide 2 • Applications overview Application—Private line automatic ringdown (PLAR) A private hot-line can be created by using two FXS models back-to-back (see figure 11). These can be found in use as courtesy phones at ATM’s, information kiosks, and emergency assistance pedestals. In this applica- tion, when one handset is picked-up, the remote handset immediately begins ringing.

  • Page 30: Application-Pbx Toll Bypass Gateway

    With these additional fea- tures the SmartNode 4520 series can add Internet access and data networking to any of the SmartNode 4110 Series applications described previously. The following sections show some typical combined voice- data applications.

  • Page 31: Application-Soho Off-Premise Extension

    Model 4520 & 4110 Series Getting Started Guide 2 • Applications overview Application—SOHO off-premise extension For a SOHO/telecommuter, the SmartNode 4520 Series router can provide an off-premise extension to the corporate network (see figure 14). Along with the analog line extension features, the SmartNode provides Internet access and VPN connectivity to the main office.

  • Page 32: Application-Single-Phone Pstn And Voip Access

    2 • Applications overview Application—Single-phone PSTN and VoIP access The SmartNode 4520 Series with a combination of FXS and FXO ports can be used to make and receive calls via PSTN and Internet calling services over the same telephone handset (see figure...

  • Page 33: Hardware Installation

    Chapter 3 Hardware installation Chapter contents Planning the installation ............................35 Installation checklist ............................36 Site log ................................37 Network information ............................37 Network Diagram .............................37 IP related information .............................37 Software tools ..............................37 Power source ..............................37 Location and mounting requirements ......................38 Installing the gateway router..........................38 Mounting the gateway router ..........................38...
  • Page 34 Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation...

  • Page 35: Planning The Installation

    Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Planning the installation Before you start the actual installation, it is strongly recommended that you gather all the information needed to install and setup the device. See table 4 for an example of what pre-installment checks you might need to carry out.

  • Page 36: Installation Checklist

    Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Installation checklist The installation checklist (see table 4) lists the tasks for installing a SmartNode 4520 or 4110 Series router. Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4520 or 4110 Series router, include a copy of the completed checklist in your site log.

  • Page 37: Site Log

    Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table Table 5.

  • Page 38: Location And Mounting Requirements

    Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Location and mounting requirements The SmartNode router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.

  • Page 39: Installing An Interface Cable On The Router's Fxs And Fxo Interface Ports

    Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Installing an interface cable on the router’s FXS and FXO interface ports The gateway comes with at least two FXS or FXO analog ports—or a combination of FXS and FXO ports—(see figure 16) located on the back of the router.
  • Page 40 Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation / 1 0 t h e 0 / 1 i c e 0 / 0 r t s 0 / 3 0 / 2 0 / 1 0 / 0 Figure 18.

  • Page 41: Installing The Ethernet Cable

    Unit must not connect directly to telecom network voltage (TNV). Installing the Ethernet cable The SmartNode 4520 Series has automatic MDX (auto-cross-over) detection and configuration on the Ether- net ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable (see figure 20...
  • Page 42 Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Figure 21. Connecting to a host (cross-over cable required for SmartNode 4110 Series only) Installing the gateway router...

  • Page 43: Connecting To External Power Source

    Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Connecting to external power source The router comes with an internal or external power supply. This section describes installing the power cord into the router. Do the following: Note Do not connect the power cord to the power outlet at this time.
  • Page 44 Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Figure 23. Router front panel LEDs and Console port locations (SmartNode 4524 shown) 5. Verify that the green Power LED is lit (see figure 23). Congratulations, you have finished installing the SmartNode Gateway Router! Now go to chapter 4, “Getting started with the SmartNode”...

  • Page 45: Getting Started With The Smartnode

    Chapter 4 Getting started with the SmartNode Chapter contents Introduction ................................47 1. Configure IP address ............................48 Power connection and default configuration ....................48 Connect with the serial interface ........................48 Login ................................49 Changing the IP address ..........................49 2. Connect the SmartNode to the network ......................50 3.
  • Page 46 Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode...

  • Page 47: Introduction

    Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Patton SmartNodes can be used for a wide variety of IP-based network applications. To support and ease the configuration of the SmartNodes configuration, templates for the most important applications are available on the Patton server at www.patton.com/voip.

  • Page 48: Configure Ip Address

    Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode 1. Configure IP address Power connection and default configuration First the SmartNode must be connected to the mains power supply with the power cable. Wait until the 'Run' LED stops blinking and lights constantly.

  • Page 49: Login

    Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode Login Accessing your SmartNode via the local console port (or via a Telnet session) causes the login screen to display. Type the factory default login: administrator and leave the password empty. Press the Enter key after the pass- word prompt.

  • Page 50: Connect The Smartnode To The Network

    (see figure 26). Note The SmartNode 4520 Series is equipped with Auto-MDX Ethernet ports. Use straight-through or cross-over cables for host or hub/switch connections. The SmartNode 4110 will require the proper cable as it does not have the MDX feature.

  • Page 51: Additional Information

    Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode Press 'yes' to restart, 'no' to cancel : yes The system is going down Additional information For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the Software Configuration Guide on the enclosed CD-ROM.
  • Page 52 Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode Additional information...

  • Page 53: Leds Status And Monitoring

    Chapter 5 LEDs status and monitoring Chapter contents Status LEDs................................55...
  • Page 54 Model 4520 & 4110 Series Getting Started Guide 5 • LEDs status and monitoring...

  • Page 55: Status Leds

    5 • LEDs status and monitoring Status LEDs This chapter describes SmartNode gateway router front panel LEDs. Figure 27 shows SmartNode 4520 Series LEDs, figure 28 on page 56 shows SmartNode 4110 Series LEDs. LED definitions are listed in table 9 page 57.
  • Page 56 Model 4520 & 4110 Series Getting Started Guide 5 • LEDs status and monitoring Figure 28. Examples of SN4110 Series front panels Status LEDs...
  • Page 57 Model 4520 & 4110 Series Getting Started Guide 5 • LEDs status and monitoring Table 9. SmartNode LED Indications Description If an error occurs, all LEDs will flash once per second. Note When lit, indicates power is applied. Off indicates no power applied. Power When lit, indicates normal operation.
  • Page 58 Model 4520 & 4110 Series Getting Started Guide 5 • LEDs status and monitoring Status LEDs...

  • Page 59: Contacting Patton For Assistance

    Chapter 6 Contacting Patton for assistance Chapter contents Introduction ................................61 Contact information..............................61 Warranty Service and Returned Merchandise Authorizations (RMAs)..............61 Warranty coverage ............................61 Out-of-warranty service ..........................61 Returns for credit ............................61 Return for credit policy ..........................62 RMA numbers ..............................62 Shipping instructions ..........................62...
  • Page 60 Model 4520 & 4110 Series Getting Started Guide 6 • Contacting Patton for assistance...

  • Page 61: Introduction

    RAS warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we...

  • Page 62: Return For Credit Policy

    Shipping instructions The RMA number should be clearly visible on the address label. Our shipping address is as follows: Patton Electronics Company RMA#: xxxx 7622 Rickenbacker Dr.
  • Page 63 Appendix A Specifications Chapter contents DSP..................................65 Voice connectivity ..............................65 Connectivity................................65 Voice processing (signalling dependent).........................65 Fax and modem support............................65 Voice signalling ..............................66 Voice routing—session router..........................66 IP services ................................66 Management .................................67 Operating environment ............................67 Operating temperature ............................67 Operating humidity ............................67 System ...................................67 Compliance ................................67 Dimensions...

  • Page 64: A Specifications

    Model 4520 & 4110 Series Getting Started Guide A • Specifications...

  • Page 65: Dsp

    Model 4520 & 4110 Series Getting Started Guide A • Specifications One or two 4-channel DSPs Voice connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN EuroPOTS (ETSI EG201 188) Programmable AC impedance, feeding, and ring voltage; On-Hook Voltage 29VDC Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45...

  • Page 66: Voice Signalling

    Model 4520 & 4110 Series Getting Started Guide A • Specifications Voice signalling H.323v4 • RAS, H.225, H.245 • Fast-connect, early H.245 • Gatekeeper autodiscovery • Alias registration • Overlap sending • Empty capability set (call transfer, hold) • H.323v1 call transfer, hold ISDN over IP (ISoIP) •...

  • Page 67: Management

    Model 4520 & 4110 Series Getting Started Guide A • Specifications IPSEC AH & ESP Modes Manual Key; IKE optional AES/DES/3DES Encryption Management Industry standard CLI with local console (CRJ-45, RS-232) and remote Telnet access TFTP configuration & firmware loading SNMP v1 agent (MIB II and private MIB) Built-in diagnostic tools (trace, debug) Java™...

  • Page 68: Weight And Power Dissipation

    Model 4520 & 4110 Series Getting Started Guide A • Specifications Weight and power dissipation table Table 10. SmartNode weight and maximum power specifications SmartNode model Weight Maximum power dissipation SN4112/SN4522 30.5 oz/500 g SN4114/SN4524 30.5 oz/500 g SN4116/SN4526 24.4 oz/400 g SN4118/SN4528 24.4 oz/400 g a.
  • Page 69 Appendix B Cabling Chapter contents Introduction ................................71 Serial console .................................71 Ethernet 10Base-T and 100Base-T ........................72 Analog FXS ................................73 Analog FXO ................................74...

  • Page 70: B Cabling

    Model 4520 & 4110 Series Getting Started Guide B • Cabling...

  • Page 71: Introduction

    Model 4520 & 4110 Series Getting Started Guide B • Cabling Introduction This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products. Serial console The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure v i c...

  • Page 72: Ethernet 10Base-T And 100Base-T

    (host) and figure 31 on page 73 (hub) for the different connections. Note The SmartNode 4520 Series is equipped with Auto-MDX Ethernet ports. Use straight-through wired cables for host or hub/switch connections Figure 30. Ethernet cross-over Ethernet 10Base-T and 100Base-T...

  • Page 73: Analog Fxs

    Model 4520 & 4110 Series Getting Started Guide B • Cabling Figure 31. Ethernet straight-through Analog FXS Applicable to SmartNodes equipped with FXS ports. The FXS ports are connected to analog terminals (phones, fax machines, answering machines) via cables terminated with RJ-11 connectors (see section “FXS port”...

  • Page 74: Analog Fxo

    Model 4520 & 4110 Series Getting Started Guide B • Cabling Analog FXO Applicable to SmartNodes equiped with FXO ports. The FXO ports are connected to analog phone lines via cables terminated with RJ-11 connectors (see section “FXO port” on page 78 for details on port pinouts). Note The phone line socket (connector type and pinout) available from the public network vary from country to country.
  • Page 75 Appendix C Port pin-outs Chapter contents Introduction ................................77 Console port................................77 Ethernet 10Base-T and 100Base-T port.........................77 port................................77 FXO port ................................78...

  • Page 76: C Port Pin-Outs

    Model 4520 & 4110 Series Getting Started Guide C • Port pin-outs...

  • Page 77: Introduction

    Model 4520 & 4110 Series Getting Started Guide C • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Figure 34. EIA-561 (RJ-45 8-pin) port Note Pins not listed are not used. Ethernet 10Base-T and 100Base-T port Table 11.

  • Page 78: Fxo Port

    Model 4520 & 4110 Series Getting Started Guide C • Port pin-outs FXO port The FXO ports use an RJ-11 connector with 6 positions. The midle two positions 3 and 4 are used according table Table 13. RJ-11 socket Signal Ring (-) Tip (+) Note...

  • Page 79: Smartnode 4110 Series Factory Configuration

    Appendix D SmartNode 4110 Series factory configuration Chapter contents Introduction ................................81...
  • Page 80 Model 4520 & 4110 Series Getting Started Guide D • SmartNode 4110 Series factory configuration...

  • Page 81: Introduction

    Model 4520 & 4110 Series Getting Started Guide D • SmartNode 4110 Series factory configuration Introduction The factory configuration settings for SmartNode 4110 Series devices are as follows: #----------------------------------------------------------------# # 4110 Series # Factory configuration file #----------------------------------------------------------------# sntp-client sntp-client server primary 129.132.2.21 port 123 version 4 system ic voice 0 low-bitrate-codec g729...
  • Page 82 Model 4520 & 4110 Series Getting Started Guide D • SmartNode 4110 Series factory configuration Introduction...

  • Page 83: Smartnode 4520 Series Factory Configuration

    Appendix E SmartNode 4520 Series factory configuration Chapter contents Introduction ................................85...
  • Page 84 Model 4520 & 4110 Series Getting Started Guide E • SmartNode 4520 Series factory configuration...

  • Page 85: Introduction

    Model 4520 & 4110 Series Getting Started Guide E • SmartNode 4520 Series factory configuration Introduction The factory configuration settings for SmartNode 4520 Series devices are as follows: #----------------------------------------------------------------# # 4520 Series # Factory configuration file #----------------------------------------------------------------# dns-relay sntp-client sntp-client server primary 129.132.2.21 port 123 version 4...
  • Page 86 Model 4520 & 4110 Series Getting Started Guide E • SmartNode 4520 Series factory configuration Introduction...

  • Page 87: Installation Checklist

    Appendix F Installation checklist Chapter contents Introduction ................................89...
  • Page 88 Model 4520 & 4110 Series Getting Started Guide F • Installation checklist...

  • Page 89: Introduction

    Model 4520 & 4110 Series Getting Started Guide F • Installation checklist Introduction This appendix lists the tasks for installing a SmartNode 4520 or 4110 Series router (see table 14) . Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4520 or 4110 Series router, include a copy of the completed checklist in your site log.
  • Page 90 Model 4520 & 4110 Series Getting Started Guide F • Installation checklist Introduction...

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