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Patton electronics Patton SmartNode 4960 Series Getting Started Manual

Multi-port t1/e1/pri voip enterprise session border router
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SmartNode 4960 Series
Multi-Port T1/E1/PRI VoIP
Enterprise Session Border Router
Getting Started Guide
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Part Number: 07MSN4960-GS, Rev. F
Revised: June 7, 2011

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Summary of Contents for Patton electronics Patton SmartNode 4960 Series

  • Page 1 For Quick Start Installation SmartNode 4960 Series Multi-Port T1/E1/PRI VoIP Enterprise Session Border Router Getting Started Guide Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Part Number: 07MSN4960-GS, Rev. F Revised: June 7, 2011...
  • Page 2 Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA Tel: +1 (301) 975-1000 Fax: +1 (301) 869-9293 Support: +1 (301) 975-1007 Web: E-mail: Trademark Statement The terms SmartNode and SmartWare are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners.

  • Page 3: Summary Table Of Contents

    Summary Table of Contents General information ... 14 Applications overview... 21 SmartNode installation... 24 Initial configuration ... 29 G.SHDSL Basic Configuration Contacting Patton for assistance Compliance information ... 46 Specifications ... 50 Cabling ... 57 Port pin-outs ... 62 SmartNode 4960 factory configuration End user license agreement ...

  • Page 4: Table Of Contents

    Table of Contents Summary Table of Contents Table of Contents ... 4 List of Figures ... 7 List of Tables ... 8 About this guide ... 9 Audience... 9 Structure... 9 Precautions ... 10 Safety when working with electricity General observations ...12 Typographical conventions used in this General conventions...
  • Page 5 SmartNode 4960 Getting Started Guide Introduction ...30 1. Connecting the SmartNode to your laptop 2. Configuring the desired IP address Factory-default IP settings ...31 Login ...31 Changing the WAN IP address 3. Connecting the SmartNode to the network 4. Loading the configuration (optional)...33 Bootloader...34 Start Bootloader...
  • Page 6 SmartNode 4960 Getting Started Guide Industry Canada Notice ...48 CE Declaration of Conformity ...49 Authorized European Representative Specifications ... 50 Voice connectivity ...51 Data connectivity ...51 Voice processing (signalling dependent) Fax and modem support...51 Voice signalling ...52 Voice routing—session router...52 services...52 Management ...53...

  • Page 7: List Of Figures

    List of Figures SmartNode 4960 ............... 15 SN4960 rear panel .
  • Page 8 List of Tables General conventions ..............12 SmartNode 4960 PRI Ports and Voice Channels .

  • Page 9: About This Guide

    About this guide This guide describes the SmartNode 4960 hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configura- tion Notes. Audience This guide is intended for the following users: •...

  • Page 10: Precautions

    SmartNode 4960 Getting Started Guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. sonal injury. are intended to prevent situations that could result in property damage or impaired functioning.

  • Page 11: Safety When Working With Electricity

    SmartNode 4960 Getting Started Guide Safety when working with electricity • Do not open the device when the power cord is connected. For systems without a power switch and without an external power adapter, line volt- ages are present within the device when the power cord is connected. WARNING •...

  • Page 12: General Observations

    SmartNode 4960 Getting Started Guide Always follow ESD prevention procedures when removing and replacing cards. Wear an ESD-preventive wrist strap, ensuring that it makes good CAUTION skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground.

  • Page 13: General Information

    Chapter 1 General information Chapter contents SmartNode 4960 overview ...15 SN4960 model codes ...16 SN4961 models ...16 SmartNode 4960 rear panel...17 SmartNode 4960 front panel...19...

  • Page 14: Smartnode 4960 Overview

    SmartNode 4960 Getting Started Guide SmartNode 4960 overview The SmartNode 4960 T1/E1 PRI VoIP Router (see SIP Trunking, IP routing, VPN/Security, and Quality of Service with high-quality Voice over IP (VoIP) deliv- ered on 1 to 4 Primary Rate Interfaces (PRI T1/E1). The SN4960 enables transcoding between two networks to optimize bandwidth utilization.

  • Page 15: Sn4960 Model Codes

    SmartNode 4960 Getting Started Guide SN4960 model codes The SmartNode 4960 series consists of several models. They differ in the number of PRI ports and voice chan- nels supported. All models come equipped with two 10/100/1000Base-T Ethernet ports. The SmartNode 4960 PRI ports and voice channels are listed in table Table 2.

  • Page 16: Smartnode 4960 Rear Panel

    SmartNode 4960 Getting Started Guide SmartNode 4960 rear panel The SmartNode 4960 rear panel ports are described in Power SmartNode 4960 rear panel table 0 /3 0 /2 0 /1 0 /0 T1/E1 T1/E1 PRI port 0/0 T1/E1 T1/E1 PRI ports 0/3–0/0 ETH 0/0 10/100/1000Base-T port Figure 2.

  • Page 17: Rear Panel Ports

    SmartNode 4960 Getting Started Guide Port WAN ETH 0/0 Auto-MDX Gigabit-Ethernet port, RJ-45 (see WAN device (for example, a cable modem, DSL modem, or fiber modem). Note: Only full duplex modes are supported. LAN ETH 0/1 Auto-MDX Gigabit-Ethernet port, RJ-45 (see LAN (for example, a PC, printer, or wireless bridge).

  • Page 18: Smartnode 4960 Front Panel

    SmartNode 4960 Getting Started Guide SmartNode 4960 front panel Figure 3 shows SmartNode 4960 front panel LEDs, the LED definitions are listed in Power Activity VoIP Ethernet 0/0 Ethernet 0/0 Link Ethernet 0/0 SmartNode 4960 front panel T1/E1 Port 0 Ethernet 0/1 Activity Ethernet 0/1...

  • Page 19: Sn4960 Front And Rear Panel Leds

    SmartNode 4960 Getting Started Guide Table 5. SN4960 Front and Rear panel LEDs Note If an error occurs, all LEDs will flash once per second. Power When lit, indicates power is applied. When lit, the unit is in normal operation. Flashes once per second during boot (startup).

  • Page 20: Applications Overview

    Chapter 2 Applications overview Chapter contents Introduction ...22 Application—Edge intelligence of enterprise Application—Multi-service ISDN Internet telephony IAD communication...22 ...23...

  • Page 21: Introduction

    SmartNode 4960 Getting Started Guide Introduction Patton’s SmartNode VoIP Media Gateway Routers deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional and reliable VoIP and data networks. This chapter describes typical applications for which this SmartNode is uniquely suited.

  • Page 22: Application-Multi-Service Isdn Internet Telephony Iad

    SmartNode 4960 Getting Started Guide How it works: 1. Connect the SmartNode to the PSTN and legacy PBX, and configure the call router to pass all calls from the PBX to the PSTN and vice versa. This first step will not affect any uses in the enterprise 2.

  • Page 23: Smartnode Installation

    Chapter 3 SmartNode installation Chapter contents Planning the installation...25 Site log ...25 Network information ...25 Network Diagram ...25 IP related information ...25 Software tools ...26 AC Power Mains ...26 Location and mounting requirements Installing the gateway router...26 Placing the SmartNode ...26 Installing cables ...26...

  • Page 24: Planning The Installation

    SmartNode 4960 Getting Started Guide Planning the installation Before installing the gateway router device, the following tasks should be completed: • Create a network diagram (see section • Gather IP related information (see section • Install the hardware and software needed to configure the SmartNode. (See section page 26) •...

  • Page 25: Software Tools

    SmartNode 4960 Getting Started Guide • IP addresses of central H.323 gatekeeper (if used) • IP addresses and/or URL of SIP servers or Internet telephony services (if used) • Login and password for PPPoE • Login and password for SIP or H.323 based telephony services •...

  • Page 26: Connecting The Pri

    SmartNode 4960 Getting Started Guide Connect the cables in the following order: The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and CAUTION mechanical serviceability.

  • Page 27: Connecting The Power Supply

    SmartNode 4960 Getting Started Guide Connecting the power supply Do not connect power to the AC Mains at this time. • The external power adapter shall be a listed Limited Power • WARNING CAUTION Source. • The 4960 external power supply automatically adjusts to accept an input voltage from 100 to 240 VAC (50/60 Hz).

  • Page 28: Initial Configuration

    Chapter 4 Initial configuration Chapter contents Introduction ...30 1. Connecting the SmartNode to your laptop 2. Configuring the desired IP address Factory-default IP settings Login ...31 Changing the WAN IP address 3. Connecting the SmartNode to the network 4. Loading the configuration Bootloader...34 Start Bootloader ...34...

  • Page 29: Introduction

    SmartNode 4960 Getting Started Guide Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Setting up a new SmartNode consists of the following main steps: Note If you haven’t already installed the SmartNode, refer to chapter 3, “SmartNode installation”...

  • Page 30: Configuring The Desired Ip Address

    SmartNode 4960 Getting Started Guide 2. Configuring the desired IP address Factory-default IP settings The factory default configuration for the Ethernet interface IP addresses and network masks are listed in Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask.

  • Page 31: Connecting The Smartnode To The Network

    SmartNode 4960 Getting Started Guide Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set this the IP address given to you by your network provider).

  • Page 32: Loading The Configuration (Optional)

    SmartNode 4960 Getting Started Guide You can check the connection with the ping command from the SmartNode to another host on the network. 172.16.1.99(if-ip)[WAN]#ping <IP Address of the host> Note If the WAN address is LAN you must first configure the default gateway. (For information on con- figuring the default gateway, refer to section “Set IP addresses”...

  • Page 33: Bootloader

    SmartNode 4960 Getting Started Guide 172.16.1.99(if-ip)[WAN]#reload Running configuration has been changed. Do you want to copy the 'running-config' to the 'startup-config'? Press 'yes' to store, 'no' to drop changes : no Press 'yes' to restart, 'no' to cancel : yes The system is going down Bootloader The bootloader ensures that basic operations, network access, and downloads are possible in case of interrupted...
  • Page 34 SmartNode 4960 Getting Started Guide Step Command RedBoot> ip_address -g gateway optional RedBoot> ping -h tftp-server_ip_address optional RedBoot> load -r -v -h host -b base_address file_name RedBoot> fis delete -n 1 RedBoot> fis create RedBoot> fis list -l RedBoot> go Note With the Bootloader, only the Ethernet interface 0/0 is available.

  • Page 35: Load A New Application Image (Smartware) Via The Serial Link

    SmartNode 4960 Getting Started Guide Using default protocol (TFTP) Raw file loaded 0x01800100-0x0199ca6b, 1689964 bytes, assumed entry at 0x01800100 RedBoot> fis delete -n 1 Delete image 1 - continue (y/n)? y ... Erase from 0x60030000-0x601cc974: ... RedBoot> fis create Use address 0x01800100, size 1684402 ? - continue (y/n)? y ...

  • Page 36: Additional Information

    SmartNode 4960 Getting Started Guide Step Command RedBoot> go Note This type of download takes about 25 minutes since it uses a serial link at only 9600 bps. Additional information For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the SmartNode Series SmartWare Software Configuration Guide on the CD-ROM.

  • Page 37: G.shdsl Basic Configuration

    Chapter 5 G.SHDSL Basic Configuration Chapter contents Introduction ...39 Line Setup ...39 Configuring PPPoE ...39 Configuration Summary...40 Setting up permanent virtual circuits Using PVC channels in bridged Ethernet mode Using PVC channels with PPPoE Diagnostics ...42 Troubleshooting DSL Connections...42 (PVC)...41 ...41 ...41...

  • Page 38: Introduction

    SmartNode 4960 Getting Started Guide Introduction The SN4960 model has an option for a built-in G.SHDSL modem. The modem appears in the configuration as "port dsl 0 0" mode. Profile napt Figure 9. Configuring the G.SHDSL card for PPPoE The Modem setup uses IP messages within its own subnet: 192.0.2.0/24.

  • Page 39: Configuration Summary

    SmartNode 4960 Getting Started Guide Next, you will need to create a WAN profile, create a WAN interface, and create a subscriber. Then, you can configure the DSL port (port dsl 0 0) for PPPoE. Follow this example: profile napt WAN context ip router interface WAN ipaddress unnumbered...

  • Page 40: Setting Up Permanent Virtual Circuits (Pvc)

    SmartNode 4960 Getting Started Guide Setting up permanent virtual circuits (PVC) The modems currently available are using ATM to multiplex traffic over the DSL framing connection. ATM allows you to have separate logical connections running in parallel. Those connections are called permanent virtual circuits (PVC).

  • Page 41: Diagnostics

    SmartNode 4960 Getting Started Guide Diagnostics Command Step 1 node> show dsl type Step 2 node> show dsl line-state Step 3 node> show dsl version Step 4 node# debug dsl-setup Troubleshooting DSL Connections Link State: • Verify that the DSL link is established (status LED is continuously on) PPPoE access: •...

  • Page 42: Contacting Patton For Assistance

    Chapter 6 Contacting Patton for assistance Chapter contents Introduction ...44 Contact information...44 Patton support headquarters in the USA Alternate Patton support for Europe, Middle East, and Africa (EMEA) Warranty Service and Returned Merchandise Authorizations Warranty coverage ...44 Out-of-warranty service Returns for credit ...45 Return for credit policy RMA numbers...

  • Page 43: Introduction

    SmartNode 4960 Getting Started Guide Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services.

  • Page 44: Out-Of-Warranty Service

    SmartNode 4960 Getting Started Guide Out-of-warranty service Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro- phes may require replacement.

  • Page 45: A Compliance Information

    Appendix A Compliance information Chapter contents Compliance ...47 ...47 Safety ...47 PSTN Regulatory ...47 Radio and TV Interference ...47 FCC Part 68 (ACTA) Statement Industry Canada Notice ...48 CE Declaration of Conformity Authorized European Representative ...48 ...49 ...49...

  • Page 46: Compliance

    SmartNode 4960 Getting Started Guide Compliance • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety • UL 60950-1/CSA C22.2 N0. 60950-1 • IEC/EN60950-1 • AS/NZS 60950-1 PSTN Regulatory • FCC Part 68 • CS-03 • TBR 4 •...

  • Page 47: Fcc Part 68 (Acta) Statement

    SmartNode 4960 Getting Started Guide A • Compliance information FCC Part 68 (ACTA) Statement This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom side of this equipment is a label that contains—among other information—a product identifier in the format US: AAAEQ##TXXXX.

  • Page 48: Ce Declaration Of Conformity

    SmartNode 4960 Getting Started Guide A • Compliance information CE Declaration of Conformity This equipment conforms to the requirements of Council Directive 1999/5/EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual rec- ognition of their conformity.
  • Page 49 Appendix B Specifications Chapter contents Voice connectivity ...51 Data connectivity ...51 Voice processing (signalling dependent) Fax and modem support...51 Voice signalling ...52 Voice routing—session router...52 services...52 Management ...53 System...53 Physical ...53 G.SHDSL Daughter Card (if Identification of the SmartNode devices via ...51 applicable)...54 SNMP...55...

  • Page 50: B Specifications

    SmartNode 4960 Getting Started Guide Note Refer to the software feature matrix for the most up-to-date specifications. Voice connectivity 1 or 4 PRI T1/E1 ports on RJ48C connectors Net/User configurable per port Each port can be slave or master clock Each port can be used to synchronize to an external clock master Failover relay between ports 0/0 and 0/1 for specific models Data connectivity...

  • Page 51: Voice Signalling

    SmartNode 4960 Getting Started Guide G.711 Fax-Bypass Voice signalling SIPv2 H.323v4 SIP call transfer, redirect Overlap or en-bloc dialing DTMF in-band, out-of-band Configurable progress tones Voice routing—session router Local switching (hairpinning) Least cost routing Interface huntgroups Call-Distribution groups Number blocking Call Routing Criteria: •...

  • Page 52: Management

    SmartNode 4960 Getting Started Guide 802.1p VLAN tagging IPSEC AH & ESP Modes Manual Key; IKE AES/DES/3DES Encryption Management Web-based GUI Industry standard CLI with local console (RJ-45, RJ-231, 9600 bps, 8, N, 1) and remote Telnet access, fully documented HTTP web management and firmware loading TFTP configuration &...

  • Page 53: G.shdsl Daughter Card (If Applicable)

    SmartNode 4960 Getting Started Guide G.SHDSL Daughter Card (if applicable) Note For information on configuring the G.SHDSL daughter card, see Chapter 5, Table 12. G.SHDSL Daughter Card Specifications Factor DSL Connection Management ATM Support Interworking/Interoperability • G.SHDSL Interoperability: G.SHDSL Daughter Card (if applicable) “G.SHDSL Basic Configuration”...

  • Page 54: Identification Of The Smartnode Devices Via Snmp

    SmartNode 4960 Getting Started Guide Identification of the SmartNode devices via SNMP All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see table 13). Table 13. SmartNode Models and their Unique sysObjectID SmartNode Model SN4960/1E15V SN4960/1E24V SN4960/1E30V SN4960/4E15V SN4960/4E24V SN4960/4E30V SN4960/4E48V SN4960/4E60V SN4960/4E96V SN4960/4E120V...
  • Page 55 SmartNode 4960 Getting Started Guide Table 13. SmartNode Models and their Unique sysObjectID (Continued) SmartNode Model SN4961/4E120V Note The SysObjectIDs for the SN4960 G.SHDSL models are the same as the corresponding non-G.SHDSL models listed above. According to table 13, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a Smart- Node 4960/1E15V/UI device reads out a numeric OID of 1.3.6.1.4.1.1768.100.4.10.1, which represents a SmartNode 4960/1E15V/UI device.
  • Page 56 Appendix C Cabling Chapter contents Introduction ...58 Console ...58 Ethernet ...59 E1 PRI ...60 T1 PRI ...61...

  • Page 57: C Cabling

    SmartNode 4960 Getting Started Guide Introduction This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products. Console The SmartNode can be connected to a serial terminal over its serial console port, as depicted in The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and...

  • Page 58: Ethernet

    SmartNode 4960 Getting Started Guide Ethernet Ethernet devices (10Base-T/100Base-T/1000Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All Ethernet ports on the SN4960 are Auto-MDX use any straight or crossover cable to connect to hubs, switches, PCs or other devices. The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and...

  • Page 59: E1 Pri

    SmartNode 4960 Getting Started Guide E1 PRI The E1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX.

  • Page 60: T1 Pri

    SmartNode 4960 Getting Started Guide T1 PRI The T1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX.
  • Page 61 Appendix D Port pin-outs Chapter contents Introduction ...63 Console port...63 Ethernet ...63 PRI port ...64 G.SHDSL port...64...

  • Page 62: D Port Pin-Outs

    SmartNode 4960 Getting Started Guide Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control Note N/C means no internal electrical connection. Ethernet Note Pins not listed are not used.

  • Page 63: Pri Port

    SmartNode 4960 Getting Started Guide PRI port Note Pins not listed are not used. G.SHDSL port Note Pins not listed are not used. PRI port Table 15. RJ45 socket 1000Base-T Signal TRD0+ TRD0- TRD1+ TRD1- TRD2+ TRD2- TRD3+ TRD3- Table 16. RJ-45 socket RX Ring RX Tip RX Shield...

  • Page 64: Smartnode 4960 Factory Configuration

    Appendix E SmartNode 4960 factory configuration Chapter contents Introduction ...66...

  • Page 65: Introduction

    SmartNode 4960 Getting Started Guide Introduction The factory configuration settings for SmartNode 4960 are as follows: #----------------------------------------------------------------# # 4960 Series # Factory configuration file #----------------------------------------------------------------# dns-relay sntp-client sntp-client server primary 129.132.2.21 port 123 version 4 system ic voice 0 low-bitrate-codec g729 profile napt NAPT_WAN profile dhcp-server DHCPS_LAN network 192.168.1.0 255.255.255.0...

  • Page 66: F End User License Agreement

    Appendix F End user license agreement Chapter contents End User License Agreement ...68 1. Definitions ...68 2. Title ...68 3. Term ...68 4. Grant of License ...68 5. Warranty ...68 6. Termination ...69 7. Other licenses ...69...

  • Page 67: End User License Agreement

    SmartNode 4960 Getting Started Guide End User License Agreement By opening this package, operating the Designated Equipment or downloading the Program(s) electronically, the End User agrees to the following conditions: 1. Definitions Effective Date shall mean the earliest date of purchase or download of a product containing the Patton Electronics Company Program(s) or the Program(s) themselves.

  • Page 68: Termination

    SmartNode 4960 Getting Started Guide If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Gov- ernment agrees that such Program(s) are commercial computer software or computer software documentation and that, absent a written agreement to the contrary, the Government’s rights with respect to such Program(s) are limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a) and/or DEARS 227.7202-1(a) and/or sub-paragraphs (a) through (d) of the “Commercial Computer Software - Restricted...

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