SmartNode 4520 & 4110 Series VoIP Gateway Routers User Manual Important This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial or residential environment. Sales Office: +1 (301) 975-1000 Technical Support:...
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Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA tel: +1 (301) 975-1000 fax: +1 (301) 869-9293 support: +1 (301) 975-1007 web: www.patton.com e-mail: support@patton.com Trademark Statement The terms SmartWare and SmartView are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners.
Table of Contents Table of Contents ............................3 About this guide ............................. 6 Audience................................. 6 Structure................................. 6 Precautions ................................7 Safety when working with electricity .........................7 Preventing electrostatic discharge damage ......................8 General observations ............................9 Typographical conventions used in this document....................9 General conventions ............................9 General information...
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SmartNode 4520 & 4110 Series User Manual Table of Contents Location and mounting requirements ......................31 Installing the gateway router..........................31 Mounting the gateway router ..........................31 Connecting cables ............................31 Installing an interface cable on the router’s FXS and FXO interface ports ..........32 Installing the Ethernet cable ........................34 Connecting to external power source...
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SmartNode 4520 & 4110 Series User Manual Table of Contents FCC Part 68 (ACTA) Statement (FXO Ports).......................56 Industry Canada Notice (FXO Ports) ........................56 Specifications ..............................58 DSP..................................59 Voice connectivity ..............................59 Connectivity................................59 Voice processing (signalling dependent) ........................59 Fax and modem support............................59 Voice signalling ..............................60 Voice routing—session...
About this guide This guide describes the SmartNode 4110 and 4520 Series hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the avail- able Configuration Notes. Audience This guide is intended for the following users: •...
SmartNode 4520 & 4110 Series User Manual About this guide Precautions Notes and cautions, which have the following meanings, are used throughout this guide to help you become aware of potential Router problems. Warnings relate to personal injury issues, and Cautions refer to potential property damage.
SmartNode 4520 & 4110 Series User Manual About this guide For units with an external power adapter, the adapter shall be a listed Lim- ited Power Source. WARNING Hazardous network voltages are present in WAN ports regardless of whether power to the SmartNode is ON or OFF. To avoid electric shock, use caution WARNING when near WAN ports.
SmartNode 4520 & 4110 Series User Manual About this guide General observations • Clean the case with a soft slightly moist anti-static cloth • Place the unit on a flat surface and ensure free air circulation • Avoid exposing the unit to direct sunlight and other heat sources •...
SmartNode 4520 & 4110 Series User Manual 1 • General information SmartNode Series VoIP routers overview The SmartNode 4520 and 4110 Series VoIP Gateway Routers (see figure 1) combine IP routing, VPN/Secu- rity, and Quality of Service for up to 8 transparent voice and FAX calls over any IP or PSTN network. Leverage low-cost IP services with packet-voice for complete branch office voice and data connectivity.
SmartNode 4520 & 4110 Series User Manual 1 • General information SmartNode 4520 Series router The SmartNode 4520 Series are compact VoIP Gateway Routers that support two to eight VoIP calls and var- ious combinations of FXS and FXO ports (see figure /1 0 th e...
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SmartNode 4520 & 4110 Series User Manual 1 • General information The port combinations are indicated in the extension of the model code. The products the following model code conventions apply: • JS stands for FXS ports • JO stands for FXO ports •...
SmartNode 4520 & 4110 Series User Manual 1 • General information Ports descriptions The SmartNode 4520 Series rear panel ports are described in table Table 2. Rear panel ports Port Location Description 10/100 Ethernet Rear panel RJ-45 connectors (see on page 32) that connect the router to an figure 16 Ethernet device (e.g., a cable or DSL modem, LAN hub or switch).
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SmartNode 4520 & 4110 Series User Manual 1 • General information Figure 4. SmartNode 4520 Series front panels Note For LED descriptions, refer to chapter 5, “LEDs status and monitor- ing” on page 47. SmartNode Series VoIP routers overview...
SmartNode 4520 & 4110 Series User Manual 1 • General information SmartNode 4110 Series router The SmartNode 4110 Series are compact VoIP Gateways that support two to eight VoIP calls and various combinations of FXS and FXO ports (see figure ic e r ts 0 /3...
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SmartNode 4520 & 4110 Series User Manual 1 • General information The port combinations are indicated in the extension of the model code. The products the following model code conventions apply: • JS stands for FXS ports • JO stands for FXO ports •...
SmartNode 4520 & 4110 Series User Manual 1 • General information Ports descriptions The SmartNode 4110 Series rear panel ports are described in table Table 3. Rear panel ports Port Location Description 10/100 Ethernet Rear panel RJ-45 connector (see on page 16) that connects the router to an figure 5 Ethernet device (a cable or DSL modem, LAN hub or switch, for example).
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SmartNode 4520 & 4110 Series User Manual 1 • General information Figure 7. SmartNode 4110 Series front panels Note For LED descriptions, refer to chapter 5, “LEDs status and monitor- ing” on page 47. SmartNode Series VoIP routers overview...
SmartNode 4520 & 4110 Series User Manual 2 • Applications overview Introduction Patton’s SmartNode Media Gateway Routers deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional and reliable VoIP networks.
SmartNode 4520 & 4110 Series User Manual 2 • Applications overview Application—Analog line extension over IP A virtual analog line can be created using an FXO and FXS model (see figure 9). The complete signaling and media (voice, fax, or modem) of the analog phone line is extended over IP. This enables a PBX analog exten- sion line to be extended to a home office or satellite office.
SmartNode 4520 & 4110 Series User Manual 2 • Applications overview Application—Private line automatic ringdown (PLAR) A private hot-line can be created by using two FXS models back-to-back (see figure 11). These can be found in use as courtesy phones at ATM’s, information kiosks, and emergency assistance pedestals. In this applica- tion, when one handset is picked-up, the remote handset immediately begins ringing.
SmartNode 4520 & 4110 Series User Manual 2 • Applications overview Application—PBX toll bypass gateway The gateways can be used to provide toll bypass over an IP WAN (see figure 13). The call routing in this case is provided by the PBX systems. A call routed to the FXS gateway can be relayed on a port-to-port basis or depending on the dialed-number to the remote gateway.
SmartNode 4520 & 4110 Series User Manual 2 • Applications overview Application—SOHO off-premise extension For a SOHO/telecommuter, the SmartNode 4520 Series router can provide an off-premise extension to the corporate network (see figure 14). Along with the analog line extension features, the SmartNode provides Internet access and VPN connectivity to the main office.
SmartNode 4520 & 4110 Series User Manual 2 • Applications overview Application—Single-phone PSTN and VoIP access The SmartNode 4520 Series with a combination of FXS and FXO ports can be used to make and receive calls via PSTN and Internet calling services over the same telephone handset (see figure 15).
Chapter 3 Hardware installation Chapter contents Planning the installation............................28 Installation checklist ............................29 Site log ................................30 Network information ............................30 Network Diagram .............................30 IP related information .............................30 Software tools ..............................30 Power source ..............................30 Location and mounting requirements ......................31 Installing the gateway router..........................31 Mounting the gateway router ..........................31 Connecting cables...
SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Planning the installation Before you start the actual installation, it is strongly recommended that you gather all the information needed to install and setup the device. See table 4 for an example of what pre-installment checks you might need to carry out.
SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Installation checklist The installation checklist (see table 4) lists the tasks for installing a SmartNode 4520 or 4110 Series router. Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4520 or 4110 Series router, include a copy of the completed checklist in your site log.
SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table Table 5.
SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Location and mounting requirements The SmartNode router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.
SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Installing an interface cable on the router’s FXS and FXO interface ports The gateway comes with at least two FXS or FXO analog ports—or a combination of FXS and FXO ports—(see figure 16) located on the back of the router.
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SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation / 1 0 t h e 0 / 1 i c e 0 / 0 r t s 0 / 3 0 / 2 0 / 1 0 / 0 Figure 18.
SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Note Unit must not connect directly to telecom network voltage (TNV). Installing the Ethernet cable The SmartNode 4520 Series has automatic MDX (auto-cross-over) detection and configuration on the Ether- net ports.
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SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Figure 21. Connecting to a host (cross-over cable required for SmartNode 4110 Series only) Installing the gateway router...
SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Connecting to external power source The terminal block header to which the wires are secured pro- vides the disconnect for the SmartNode. Take proper measures CAUTION to ensure that it is not permanently fastened to the receptacle mounted on the chassis.
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SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation The router power supply automatically adjusts to accept an input voltage from 100 to 240 VAC (50/60 Hz). CAUTION Verify that the proper voltage is present before plugging the power cord into the receptacle.
Chapter 4 Getting started with the SmartNode Chapter contents Introduction ................................39 1. Configure IP address ............................40 Power connection and default configuration ....................40 Connect with the serial interface ........................40 Login ................................41 Changing the IP address ..........................41 2. Connect the SmartNode to the network......................42 3.
SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Patton SmartNodes can be used for a wide variety of IP-based network applications. To support and ease the configuration of the SmartNodes configuration, templates for the most important applications are available on the Patton server at www.patton.com/voip.
SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode 1. Configure IP address The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- CAUTION age, current, anticipated temperature, flammability, and mechanical serviceability.
SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode • 8 bit • 1 stop bit • No flow control Login Accessing your SmartNode via the local console port (or via a Telnet session) causes the login screen to display. Type the factory default login: administrator and leave the password empty.
SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode 2. Connect the SmartNode to the network The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- CAUTION age, current, anticipated temperature, flammability, and mechanical serviceability.
SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode 172.16.1.99(if-ip)[eth0]# After the SmartNode has been rebooted the new start up configuration will be activated. 172.16.1.99(if-ip)[eth0]#reload Running configuration has been changed. Do you want to copy the 'running-config' to the 'startup-config'? Press 'yes' to store, 'no' to drop changes : no Press 'yes' to restart, 'no' to cancel : yes The system is going down...
SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode Start-up with factory configuration Step Command Purpose RedBoot> fis load Copies the SmartWare application image from the persistent memory (flash:) to the volatile memory (RAM) from where it will be executed. RedBoot>...
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SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode Step Command Purpose RedBoot> go Starts the application image that was down- loaded into the volatile memory (RAM). Note With the Bootloader, only the Ethernet interface 0/0 is available. The Boot- loader applies the IP address, subnet mask, and default gateway that were last configured by the Bootloader itself or by another application (e.g.
SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode Load a new application image (SmartWare) via the serial link The Bootloader supports the ‘X-Modem’ and ‘Y-Modem’ protocols to download application images via the serial link of the console. Do the following to initiate the download: Step Command Purpose...
SmartNode 4520 & 4110 Series User Manual 5 • LEDs status and monitoring Status LEDs This chapter describes SmartNode gateway router front panel LEDs. Figure 27 shows SmartNode 4520 Series LEDs, figure 28 on page 49 shows SmartNode 4110 Series LEDs. LED definitions are listed in table 9 page 50.
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SmartNode 4520 & 4110 Series User Manual 5 • LEDs status and monitoring Figure 28. Examples of SN4110 Series front panels Status LEDs...
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SmartNode 4520 & 4110 Series User Manual 5 • LEDs status and monitoring Table 9. SmartNode LED Indications Description Note If an error occurs, all LEDs will flash once per second. Power When lit, indicates power is applied. Off indicates no power applied. When lit, indicates normal operation.
SmartNode 4520 & 4110 Series User Manual 6 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the RAS warranty and obtaining a return merchandise authorization (RMA).
SmartNode 4520 & 4110 Series User Manual 6 • Contacting Patton for assistance Return for credit policy • Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment. • 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price). •...
Appendix A Compliance Chapter contents Compliance ................................55 EMC Compliance: ............................55 Safety Compliance: ............................55 PSTN Regulatory Compliance: ........................55 CE Declaration of Conformity ..........................55 Authorized European Representative ........................55 Radio and TV Interference (FCC Part 15) ......................56 FCC Part 68 (ACTA) Statement (FXO Ports).......................56 Industry Canada Notice (FXO Ports) ........................56...
SmartNode 4520 & 4110 Series User Manual A • Compliance Radio and TV Interference (FCC Part 15) This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television recep- tion.
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SmartNode 4520 & 4110 Series User Manual A • Compliance customer should be aware that compliance with the above condition may not prevent degradation of service in some situations. Repairs to some certified equipment should be made by an authorized maintenance facility designated by the supplier.
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Appendix B Specifications Chapter contents DSP..................................59 Voice connectivity ..............................59 Connectivity................................59 Voice processing (signalling dependent) ........................59 Fax and modem support............................59 Voice signalling ..............................60 Voice routing—session router..........................60 services................................60 Management .................................61 Operating environment ............................61 Operating temperature ............................61 Operating humidity ............................61 System...................................61 Dimensions ................................61 Weight and power dissipation ..........................61 Power supply...
SmartNode 4520 & 4110 Series User Manual B • Specifications One or two 4-channel DSPs Voice connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN EuroPOTS (ETSI EG201 188) Programmable AC impedance, feeding, and ring voltage; On-Hook Voltage 29VDC Caller-ID Type-1 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45...
SmartNode 4520 & 4110 Series User Manual B • Specifications IPSEC AH & ESP Modes Manual Key; IKE optional AES/DES/3DES Encryption Management Industry standard CLI with local console (RJ-45, RS-232, 9600 bps, 8, N, 1), and remote Telnet access TFTP configuration & firmware loading SNMP v1 agent (MIB II and private MIB) Built-in diagnostic tools (trace, debug) Java™...
SmartNode 4520 & 4110 Series User Manual B • Specifications Power supply The terminal block header to which the wires are secured pro- vides the disconnect for the SmartNode. Take proper measures CAUTION to ensure that it is not permanently fastened to the receptacle mounted on the chassis.
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SmartNode 4520 & 4110 Series User Manual B • Specifications Table 11. SmartNode Models and their Unique sysObjectID (Continued) SmartNode Model SysObjectID SN4118-4JS4JO .iso.org.dod.internet.private.enterprises.patton.products.sn4xxx.14 1.3.6.1.4.1.1768.2.4.5.14 SN4524-JS .iso.org.dod.internet.private.enterprises.patton.products.sn4xxx.1 1.3.6.1.4.1.1768.2.4.5.1 SN4526-JS .iso.org.dod.internet.private.enterprises.patton.products.sn4xxx.3 1.3.6.1.4.1.1768.2.4.5.3 SN4528-JS .iso.org.dod.internet.private.enterprises.patton.products.sn4xxx.4 1.3.6.1.4.1.1768.2.4.5.4 SN4524-2JS2JO .iso.org.dod.internet.private.enterprises.patton.products.sn4xxx.9 1.3.6.1.4.1.1768.2.4.5.9 SN4526-4JS2JO .iso.org.dod.internet.private.enterprises.patton.products.sn4xxx.10 1.3.6.1.4.1.1768.2.4.5.10 SN4528--4JS4JO .iso.org.dod.internet.private.enterprises.patton.products.sn4xxx.11 1.3.6.1.4.1.1768.2.4.5.11...
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Appendix C Cabling Chapter contents Introduction ................................65 Serial console.................................65 Ethernet 10Base-T and 100Base-T ........................66 Analog FXS ................................68 Analog FXO ................................69...
SmartNode 4520 & 4110 Series User Manual C • Cabling Introduction This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products. The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- CAUTION age, current, anticipated temperature, flammability, and...
SmartNode 4520 & 4110 Series User Manual C • Cabling Ethernet 10Base-T and 100Base-T The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- CAUTION age, current, anticipated temperature, flammability, and mechanical serviceability.
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SmartNode 4520 & 4110 Series User Manual C • Cabling Figure 31. Ethernet straight-through Ethernet 10Base-T and 100Base-T...
SmartNode 4520 & 4110 Series User Manual C • Cabling Analog FXS The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- CAUTION age, current, anticipated temperature, flammability, and mechanical serviceability.
SmartNode 4520 & 4110 Series User Manual C • Cabling Analog FXO The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- CAUTION age, current, anticipated temperature, flammability, and mechanical serviceability.
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Appendix D Port pin-outs Chapter contents Introduction ................................71 Console port................................71 Ethernet 10Base-T and 100Base-T port ........................71 port................................72 FXO port ................................72...
SmartNode 4520 & 4110 Series User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, no flow control Figure 34. EIA-561 (RJ-45 8-pin) port Note Pins not listed are not used.
SmartNode 4520 & 4110 Series User Manual D • Port pin-outs FXS port The FXS ports use an RJ-11 connector with 6 positions. The midle two positions 3 and 4 are used according table Table 13. RJ-11 socket Signal Ring (-) Tip (+) Note Pins not listed are not used.
SmartNode 4520 & 4110 Series User Manual E • SmartNode 4110 Series factory configuration Introduction The factory configuration settings for SmartNode 4110 Series devices are as follows: #----------------------------------------------------------------# # 4110 Series # Factory configuration file #----------------------------------------------------------------# sntp-client sntp-client server primary 129.132.2.21 port 123 version 4 system ic voice 0 low-bitrate-codec g729...
SmartNode 4520 & 4110 Series User Manual F • SmartNode 4520 Series factory configuration Introduction The factory configuration settings for SmartNode 4520 Series devices are as follows: #----------------------------------------------------------------# # 4520 Series # Factory configuration file #----------------------------------------------------------------# dns-relay sntp-client sntp-client server primary 129.132.2.21 port 123 version 4 system ic voice 0 low-bitrate-codec g729...
SmartNode 4520 & 4110 Series User Manual G • Installation checklist Introduction This appendix lists the tasks for installing a SmartNode 4520 or 4110 Series router (see table 15) . Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4520 or 4110 Series router, include a copy of the completed checklist in your site log.
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