Table 6-1-1 Operator Alarms (1/2)
Message
Cause
Service Call
CPU Exception
001: Error
~
011: Error
Service Call
CU ROM Hash
020: Error
Check Error 1
Service Call
CU Slot 1 DIMM
030: Error
Ram Check Error
Service Call
CU Slot2 DIMM
031: Error
RAM Check Error
Service Call
CU Slot3 DIMM
032: Error
RAM Check Error
Service Call
CU Slot4 DIMM
033: Error
RAM Check Error
Service Guide - C7000 Series
Chapter 6 Troubleshooting Procedures
Error Description
Is the error message displayed again?
Is the error message displayed again?
Is the program ROM DIMM installed
properly?
Can the printer recover from the error
by replacing the program ROM DIMM?
Is the concerned RAM DIMM installed
properly? Can the printer recover from
the error by replacing the RAMM
DIMM?
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error
by replacing the RAMM DIMM?
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error
by replacing the RAMM DIMM?
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error
by replacing the RAMM DIMM?
Page: 129
Solutions
Yes
Turn the printer off/on.
Yes
Replace the CRM
board. (The EEPROM
needs replacement).
No
Re-install the program
Yes
ROM DIMM.
No
Replace the program
ROM DIMM.
Replace the CRM
board. (The EEPROM
needs replacement).
No
Reinstall the concerned
Yes
RAM DIMM.
No
Replace the RAM
DIMM.
Replace the CRM
board. (The EEPROM
needs replacement).
No
Reinstall the concerned
Yes
RAM DIMM.
No
Replace the RAM
DIMM.
Replace the CRM
board. (The EEPROM
needs replacement).
No
Reinstall the concerned
Yes
RAM DIMM.
No
Replace the RAM
DIMM.
Replace the CRM
board. (The EEPROM
needs replacement).
No
Reinstall the concerned
Yes
RAM DIMM.
No
Replace the RAM
DIMM.