Conventions for Storage Capacity Values
HP XP storage systems use the following values to calculate physical storage capacity values (hard
disk drives):
1 KB (kilobyte) = 1,000 bytes
1 MB (megabyte) = 1,000
1 GB (gigabyte) = 1,000
1 TB (terabyte) = 1,000
1 PB (petabyte) = 1,000
HP XP storage systems use the following values to calculate logical storage capacity values (logical
devices):
1 KB (kilobyte) = 1,024 bytes
1 MB (megabyte) = 1,024
1 GB (gigabyte) = 1,024
1 TB (terabyte) = 1,024
1 PB (petabyte) = 1,024
1 block = 512 bytes
HP Technical Support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
Product model names and numbers
Technical support registration number (if applicable)
Product serial numbers
Error messages
Operating system type and revision level
Detailed questions
Subscription Service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
HP Websites
For additional information, see the following HP websites:
http://www.hp.com
http://www.hp.com/go/storage
http://www.hp.com/support/manuals
http://www.hp.com/storage/spock
140 Support and Other Resources
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