Download Print this page

HP XP20000/XP24000 Reference Manual

Hp storageworks xp24000/xp20000 snmp agent reference guide (ae131-96088, may 2011)
Hide thumbs Also See for XP20000/XP24000:

Advertisement

HP StorageWorks
XP24000/XP20000 SNMP Agent Reference
Guide
Abstract
This guide describes the implementation of SNMP for monitoring HP StorageWorks XP24000/XP20000 storage systems. The
guide lists the monitored storage system components and supported traps, describes the trap protocol and extension MIB, and
explains how to use the GUI to limit SNMP access to specific SNMP managers. The intended audience is a storage system
administrator or authorized service provider with independent knowledge of HP StorageWorks XP storage systems and Remote
Web Console.
HP Part Number: AE131-96088
Published: May 201 1
Edition: Thirteenth

Advertisement

loading

Summary of Contents for HP XP20000/XP24000

  • Page 1 HP StorageWorks XP24000/XP20000 SNMP Agent Reference Guide Abstract This guide describes the implementation of SNMP for monitoring HP StorageWorks XP24000/XP20000 storage systems. The guide lists the monitored storage system components and supported traps, describes the trap protocol and extension MIB, and explains how to use the GUI to limit SNMP access to specific SNMP managers.
  • Page 2 © Copyright 2007, 201 1 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.21 1 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
  • Page 3: Table Of Contents

    Contents 1 Overview of SNMP..................5 SNMP Manager Overview......................5 SNMP Manager and SNMP Agent Interaction.................5 Management Information Base (MIB)..................6 SNMP Agent Overview......................6 System Configuration......................6 SNMP Agent Functions......................7 SNMP Manager Functions......................8 Component Status Information....................8 2 Using the SNMP GUI................10 SNMP Information Tab......................10 3 Performing SNMP Operations..............14 Adding SNMP Manager IP Addresses..................14 Deleting SNMP Manager IP Addresses..................15...
  • Page 4 Subscription Service........................43 HP Websites..........................43 Documentation Feedback......................43 Glossary....................44 Index......................46 Contents...
  • Page 5: Overview Of Snmp

    1 Overview of SNMP This chapter provides an overview of SNMP including an overview of the agent and management functions: “SNMP Manager Overview” (page 5) “SNMP Agent Overview” (page 6) “SNMP Manager Functions” (page 8) Unless otherwise specified, the term storage system in this guide refers to the following disk arrays: HP StorageWorks XP24000 Disk Array HP StorageWorks XP20000 Disk Array The GUI illustrations in this guide were created using a Windows computer with the Internet Explorer...
  • Page 6: Management Information Base (Mib)

    SNMP uses the TCP/IP UDP. If the SNMP agent does not respond within a specified time period, the SNMP manager re-sends the request packet. That time period is set by the system administrator, taking into account the network traffic and operation policy. If an SNMP agent again does not respond to the re-sent packet, the SNMP manager assumes that an error has occurred.
  • Page 7: Snmp Agent Functions

    Figure 3 Example of SNMP Operations SNMP Agent Functions SNMP Traps An SNMP agent reports a storage system error to a SNMP manager using the trap report function. If an error occurs, an SNMP agent issues an SNMP trap to an SNMP manager to report a failure. Issuing an SNMP trap, an SNMP agent also reports a product number, nickname, reference code, and an identifier of the component.
  • Page 8: Snmp Manager Functions

    Error Report The following table lists the errors to be reported for the REQUEST operations. Table 3 SNMP Agent REQUEST Operations Error Description Corrective Action noError(0) Normal noSuchName(2) Verify that the requested object is There are no MIB objects that are correct.
  • Page 9 Table 5 Storage system Component Status Types (continued) Status Description Moderate failure detected Partial failure. Service failure detected Minor failure. SNMP Manager Functions...
  • Page 10: Using The Snmp Gui

    2 Using the SNMP GUI This chapter explains the SNMP information tab: “SNMP Information Tab” (page 10) SNMP Information Tab The SNMP IP Security tab allows you to limit SNMP access to specific SNMP managers and to enter SNMP trap addresses. Click Go – Install – SNMP SNMP IP Security in the menu bar of Remote Web Console Main window.
  • Page 11 Figure 4 SNMP Information Tab Table 6 SNMP Information Tab Item Description Install The Extension SNMP check box is selected if the SNMP Agent feature is enabled. To set the SNMP Agent properties from XP Remote Web Console computer, select Extension SNMP on SNMP Information window.
  • Page 12 Table 6 SNMP Information Tab (continued) Item Description IP Address text box Enter the IP address of the manager that the SNMP Agent receives the request from. Ipv4 and Ipv6 addresses can be specified for IP Address. However, if the OS of SVP is Windows XP and you enter Ipv6 address and select Apply, an error message is displayed and the Ipv6 address is not set.
  • Page 13 Table 6 SNMP Information Tab (continued) Item Description System Group Allows you to add, delete or change SNMP system group information. If system group information has already been registered, the registered information displays. To register the system group information, the Extension SNMP check box must be selected.
  • Page 14: Performing Snmp Operations

    3 Performing SNMP Operations This chapter covers adding and deleting an SNMP manager IP address, adding and deleting a community name, along with adding and deleting a community IP address: “Adding SNMP Manager IP Addresses” (page 14) “Deleting SNMP Manager IP Addresses” (page 15) “Adding a Community Name”...
  • Page 15: Deleting Snmp Manager Ip Addresses

    Select Apply to implement the changes, or select Cancel to cancel the changes, then select OK on the confirmation message. Figure 5 Adding SNMP Manager IP Address (Top: Before Setting, Bottom: After Setting) Deleting SNMP Manager IP Addresses To delete an SNMP Manager IP address: Change to Modify mode.
  • Page 16: Adding A Community Name

    Figure 6 Delete IP Address Menu Adding a Community Name To add a community name: Change to Modify mode. Log on to Remote Web Console. Click Go – Environmental Settings – SNMP Information in the menu bar of Remote Web Console Main window. The SNMP Information window is displayed (see “SNMP Information Tab”...
  • Page 17: Deleting A Community Name

    Figure 8 Add Community dialog box Deleting a Community Name To delete a community name: Change to Modify mode. Log on to open Remote Web Console Main window, click Go – Environmental Settings – SNMP Information in the menu bar of Remote Web Console Main window. The SNMP Information window is displayed (see “SNMP Information Tab”...
  • Page 18: Adding Community Ip Addresses

    Select Change Community. The Change Community dialog box displays (see “Change Community dialog box” (page 18)). In the Community text box, overwrite the old community name with a new community name. You can use up to 180 alphanumeric characters, except for ", \, ;, :, ,, *, ?, <, >, |, /, ^, &, and %.
  • Page 19: Deleting A Community Ip Address

    NOTE: If the values for an IP address are all set to zero (0), that address cannot be specified for Ipv4 and Ipv6. The Add IP Address dialog box does not support shortened expression for Ipv6 address. Enter 8 hexadecimal numbers that are separated colons (:) to a maximum 4 digits from zero (0) to FFFF inclusive.
  • Page 20: Testing The Snmp Trap Report

    Select Delete IP Address. A confirmation message displays. Select OK or Cancel. The selected IP address is deleted from Community & Trap, but the change is not yet implemented. Select Apply or Cancel. Select OK on the confirmation message. Figure 14 Delete Community IP Address Menu Testing the SNMP Trap Report To test the SNMP Trap report: Log on to Remote Web Console.
  • Page 21: Snmp Supported Mib

    4 SNMP Supported MIB This chapter explains MIB specifications, standard and extension, the SNMP GUI, and trap configuration: “Trap Configuration” (page 21) “Standard MIB Specifications” (page 22) “Extension MIB Specifications” (page 25) “Extension MIB Configuration” (page 25) Trap Configuration Extension Trap Specifications The specifications of the supported extension trap are as follows.
  • Page 22: Standard Mib Specifications

    Table 9 Failure Report Trap Name Object Identifier Type Description EventTrapSerialNumber 1.3.6.1.4.1.1 16.5.1 1.4.2.1 INTEGER The product number of the device that experienced the failure. EventTrapNickname 1.3.6.1.4.1.1 16.5.1 1.4.2.2 DisplayString The device nickname. EventTrapREFCODE 1.3.6.1.4.1.1 16.5.1 1.4.2.3 DisplayString The failure reference EventTrapPartsID 1.3.6.1.4.1.1 16.5.1 1.4.2.4 OBJECT...
  • Page 23 Figure 15 Object System (1) Figure 16 Object System (2) Figure 17 Object System (3) Standard MIB Specifications...
  • Page 24: Supported Traps

    Supported Traps The following table shows the supported trap types. Table 1 1 Extension Trap Types Specific Trap Code Trap Description RaidEventUserAcute All operations in a storage system stopped. RaidEventUserSerious Operation in a component where a failure occurred stopped. RaidEventUserModerate Partial failure.
  • Page 25: Extension Mib Specifications

    NOTE: The following symbols cannot be used: \ , / : ; * ? " < > | & % ^ Extension MIB Specifications Extension MIB Configuration “Extension MIB Configuration” (page 25) shows the Extension MIB configuration. Figure 18 Extension MIB Configuration raidExMibName raidExMibName indicates the SVP product name.
  • Page 26 raidExMibAgentVersion raidExMibAgentVersion indicates the internal version of the extension MIB. Number of Storage Systems under Control of SVP (raidExMibDkcCount) raidExMibDkcCount suggests the number of a storage system under the control of SVP. raidExMibRaidList raidExMibRaidList indicates the storage system under the control of the SVP. (raidlistEntry) raidlistEntry indicates the list of arrays managed by this SVP SNMP Supported MIB...
  • Page 27 The following table shows the type of information displayed for each storage system Table 13 Storage system Information Name Type Description Mounted Value Attribute raidlistSerialNumber INTEGER Storage system product 1-99,999 read-only number (index). ::=raidlistEntry(1) raidlistMibNickName DisplayString Storage system nickname. (Max. 18 read-only characters) ::=raidlistEntry(2)
  • Page 28 The following table describes the status of the storage system components Table 14 Storage system component information Name Type Description MIB Value Attribute DKCRaidListIndexSerialNumber INTEGER Storage system product 1-99,999 read-only number (index). ::=dkcHWEntry(1) DKCHWProcessor INTEGER Status of processor. Note read-only ::=dkcHWEntry(2) (1 digit) DKCHWCSW...
  • Page 29 dkuHWEntry dkuHWEntry indicates the status of the disk unit components. Table 15 Storage System component information Name Type Description MIB Value Attribute DKURaidListIndexSerialNumber INTEGER Storage system product 1-99,999 read-only number (index). ::=dkuHWEntry(1) DKUHWPS INTEGER Status of power supply. Note read-only ::=dkuHWEntry(2) (1 digit) DKUHWFan...
  • Page 30 NOTE: The status of each component is indicated as follows: 1: Normal. 2: Acute failure detected. 3: Serious failure detected. 4: Moderate failure detected. 5: Service failure detected. raidExMibDKCHW2 raidExMibDKCHW2 indicates the status of the storage system components. Table 16 Storage system components information 2 Name Type Description...
  • Page 31 NOTE: The status of each component is indicated as follows: 1: Normal. 2: Acute failure detected. 3: Serious failure detected. 4: Moderate failure detected. 5: Service failure detected. raidExMibTrapList raidExMibTrapList suggests the history of the failure traps. Table 17 Failure Information Name Type Description...
  • Page 32: Extension Mib Configuration

    Table 17 Failure Information (continued) Name Type Description MIB Value Attribute EventListTime DisplayString Time when the failure hh:mm:ss read-only occurred. ::=eventTrapEntry(6) (18 characters) EventListDescription DisplayString Detailed information (maximum 256 read-only about the failure. characters) ::=eventTrapEntry(7) Extension MIB Configuration Figure 19 Extension MIB Configuration (1) SNMP Supported MIB...
  • Page 33 Figure 20 Extension MIB Configuration (2) Extension MIB Configuration...
  • Page 34: Snmp Failure Trap Reference

    5 SNMP Failure Trap Reference This chapter shows the alert level, the trap reference code, the description, and the alert level: “SNMP Failure Trap Reference Codes” (page 34) “SIM List for TrueCopy for Mainframe Errors” (page 40) The following table shows the alert level, the trap reference code, the description, and the alert level.
  • Page 35 Table 18 SNMP Failure Trap Reference Codes (continued) Trap Reference Code Description Alert Level SIM22 SIM23 SIM13 Cache Module Blockade processing Cache SERVICE finished Cache Package Blockade processing SERVICE finished Cache temporary failure SERVICE Module blockade MODERATE Package blockade MODERATE Module group blocking SERIOUS Area blocking...
  • Page 36 Table 18 SNMP Failure Trap Reference Codes (continued) Trap Reference Code Description Alert Level SIM22 SIM23 SIM13 Dynamic sparing normal end SERVICE Dynamic sparing abnormal end MODERATE Dynamic sparing warning end SERVICE Sidefile 40% over SERVICE HDU power supply shutdown detected Power supply MODERATE (DKU)
  • Page 37 Table 18 SNMP Failure Trap Reference Codes (continued) Trap Reference Code Description Alert Level SIM22 SIM23 SIM13 Virus detected (Virus isolation failed) SERIOUS Expiration License key SERIOUS Exceeded the licensed capacity SERIOUS Program product invalidated by the SERIOUS expiration of the prerequisite program product.
  • Page 38 Table 18 SNMP Failure Trap Reference Codes (continued) Trap Reference Code Description Alert Level SIM22 SIM23 SIM13 A currently used M-VOL has been SERIOUS suspended because DFW to R-VOL was prohibited. x: The CU number yy: The LDEV number A currently used M-VOL has been SERIOUS suspended because an operation for suspending an R-VOL was performed.
  • Page 39 Table 18 SNMP Failure Trap Reference Codes (continued) Trap Reference Code Description Alert Level SIM22 SIM23 SIM13 Volume used as P-VOL has been SERIOUS suspended (S-VOL suspension detected) Volume used as P-VOL has been SERIOUS suspended (S-VOL pair deletion detected) Volume used as S-VOL has been SERIOUS suspended (Unable to restore path)
  • Page 40 Table 18 SNMP Failure Trap Reference Codes (continued) Trap Reference Code Description Alert Level SIM22 SIM23 SIM13 Pool became full. MODERATE Pool detected a failure. MODERATE No free area in SM. MODERATE The pool usage threshold is being MODERATE exceeded. Exceeded the XP Thin Provisioning MODERATE volume usage threshold.
  • Page 41: Troubleshooting

    6 Troubleshooting This chapter provides troubleshooting information for the HP StorageWorks XP24000/XP20000 SNMP Agent Reference Guide: “Mitigating SNMP Errors” (page 41) “Calling HP Technical Support” (page 41) Mitigating SNMP Errors Use setup.exe when you install a secondary SVP. If you do not, traps could be reported to an IP address that is not specified in SNMP settings.
  • Page 42: Support And Other Resources

    7 Support and Other Resources Related Documentation HP StorageWorks XP24000/XP20000 LUN Manager User Guide HP StorageWorks XP24000/XP20000 Disk Array Owner Guide HP StorageWorks XP24000/XP20000 Remote Web Console User Guide HP StorageWorks XP10000 Disk Array Owner Guide HP StorageWorks XP12000 Disk Array Owner Guide HP StorageWorks XP12000/XP10000 Remote Web Console User Guide You can find these documents on the HP Manuals website: http://www.hp.com/support/manuals...
  • Page 43: Subscription Service

    Operating system type and revision level Detailed questions Subscription Service HP recommends that you register your product at the Subscriber’s Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources. HP Websites For additional information, see the following HP websites: http://www.hp.com...
  • Page 44: Glossary

    Glossary ADaPter. Hardware that connects the LCM to the CHA physically and logically. Common access card. Channel adapter. Control unit. DASD Direct-access storage device. DASD fast write. Disk controller. Disk unit. Driver. Fibre Channel adapter. Floppy disk. Hard disk drive. Hyper Transfer Program.
  • Page 45 Remote I/O. SGMP Simple Gateway Management Protocol. Service information message. Shared memory. Service processor. A computer built into a disk array. The SVP, used only by an HP service representative, provides a direct interface to the disk array. User Datagram Protocol. VOL, vol Volume.
  • Page 46: Index

    Index conventions, storage systems adding supported models, SNMP community IP address, Subscriber's Choice, HP, SNMP community name, SNMP managers, technical support, changing testing SNMP community name, SNMP Trap Report, conventions storage capacity values, websites deleting HP Subscriber's Choice for Business, SNMP community IP address, product manuals, SNMP community name,...

This manual is also suitable for:

Storageworks xp24000Storageworks xp20000