Troubleshooting - Zephyr CACHE CCA-E36ASX Use, Care And Installation Manual

TROUBLESHOOTING PROCEDURES FOR CACHE
Cause
1. The power source is not turned ON.
Issue
After installation,
the unit doesn't
work.
2. The power line and the cable locking connector
is not connecting properly.
3. The switch board and control board wirings are
disconnected.
4. Wire harness from external or internal blower
might be disconnected.
5. The switch board or control board is defective.
Light works, 1. The motor is defective, possibly seized.
but motor is not 2. The thermally protected system detects if the
turning, motor is too hot to operate and shuts the motor
down.
What to do
1. Make sure the circuit breaker and the unit's
power is ON.
2. Check the power connection with the unit is
connected properly.
3. Make sure the wirings between the switch
board and control board are connected
properly.
4. Make sure the wires are connected to the
control board box
5. Change the switch board or control board.
1. Change the motor.
2. The motor will function properly after the
thermally protected system cool down.
3. Damaged capacitor. 3. Change the capacitor.
The unit is 1. The motor is not secure in place. 1. Tighten the motor in place.
vibrating. 2. Damaged blower wheel/makes noise. 2. Change the motor.
3. The hood is not secured in place. 3. Check the installation of the hood.
The motor is 1. Defective halogen bulb. 1. Change the halogen bulb.
working, but the 2. The light bulb is loose. 2. Tighten the light bulb.
lights are not,
The hood is 1. The hood might be hanging to high from the 1. Adjust the distance between the cook top and
not venting out cook top. the bottom of the hood within 24" and 32"
properly, range.
2. The wind from the opened windows or opened 2. Close all the windows and doors to eliminate
doors in the surrounding area are affecting the the outside wind flow.
ventilation of the hood.
3. Blocking in the duct opening or ductwork. 3. Remove all the blocking from the duct work or
duct opening,
4. There are too many turns within the ducting, 4. Limit number of turns and/or increase duct
size.
5. Using the wrong size of ducting. 5. Change the ducting to at least 6" or higher
for the internal blower and 8" or higher for the
external blower.
Filter is vibrating, 1. Baffle filter is loose. 1. Remove filter and reinstall it or change the
baffle filter
After hood has 1. Control board needs to be reset, 1. Turn circuit breaker which controls the hood
been installed off for at least 15 minutes. Turn it back on and
for a period of this should fix the problem.
time, it stopped 2. Defective control board. 2. Replace control board.
working,
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