Appendix A: Troubleshooting; System Boot Quiet Time; Resetting The System; Table 6. Resetting The System - Intel S5000PSL - Server Board Motherboard User Manual

Appendix A: Troubleshooting

This chapter helps you identify and solve problems that might occur while you are using
the system.
For any issue, first ensure you are using the latest software.These software updates
include updates for BIOS, the baseboard management controller (BMC), and the hot-swap
controller (HSC). See
software updates. In addition to the system firmware and files, also update any drivers
used for components you have installed in your system, such as video drivers and network
drivers.
Intel provides a package called the "Platform Confidence Test" that may help with your
diagnostics. See
If you are unable to resolve your server problems on your own, see
page 65

System Boot Quiet Time

The power-on self test (POST) process includes a quiet time, during which the system
may appear to be hung. This may last as long as 40 seconds. Do not power off or reboot
the system during this time. The POST LEDs will indicate activity. They may alternate
blinking between amber and green. When the quiet time completes, the status LED will
change to solid green.

Resetting the System

Before going through in-depth troubleshooting, attempt first to perform reset your system
using one of the methods below.
Soft boot reset to clear the system memory and reload the operating
system
Clear system memory, restart POST, and reload the operating system
Cold boot reset. Turn the system power off and then on. This halts power
to all peripherals, clears system memory, restarts POST, reloads the
operating system, and halts power to all peripherals
"Additional Information and Software" on page viii
"Additional Information and Software"
for assistance.

Table 6. Resetting the System

To do this
for a link to the
for a link to this software.
"Getting Help" on
Press
<Ctrl+Alt+Del>
Reset button
Power off/on
button