Intel D36217-001 User Manual
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Intel D36217-001 User Manual

Intel D36217-001 User Manual

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Intel
Server Board S5000PSL
User Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products
Intel Order Number D36217-001

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Summary of Contents for Intel D36217-001

  • Page 1 ® Intel Server Board S5000PSL User Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/ Products Intel Order Number D36217-001...
  • Page 2 Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur.

  • Page 3: Safety Information

    Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the ® Intel Server Deployment Toolkit 2 CD and/or at http://support.intel.com/support/...
  • Page 4 重要安全指导 在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。 和/或 上的 Intel http://support.intel.com/support/motherboards/server/sb/CS-010770.htm Server Boards and Server Chassis Safety Information（《Intel 服务器主板与服务器机箱安全信息》）。 ® Intel Server Board S5000PSL...

  • Page 5: Warnings

    Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. ® Intel Server Board S5000PSL...
  • Page 6 ® Intel Server Board S5000PSL...

  • Page 7: Preface

    Preface About this Manual ® Thank you for purchasing and using the Intel Server Board S5000PSL. ® Several versions of the Intel Server Board S5000PSL are available. This manual applies to server boards with the following order codes: • S5000PSLSAS •...

  • Page 8: Product Accessories

    Processor, memory FBDIMMs, hard drive, floppy drive, CD-ROM or DVD-ROM drive, RAID controller, operating system. For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/S5000PSL/ compat.htm.
  • Page 9 A link to the SMaRT Tool is available under "Other Resources" at and interactive repair the right side of the screen at information http://support.intel.com/support/motherboards/server/S5000PSL Accessories or other Intel Spares and Configuration Guide server products Hardware (peripheral Tested HardwareOperating Systems List...
  • Page 10 ® Intel Server Board S5000PSL...

  • Page 11: Table Of Contents

    Product Accessories ......................viii Additional Information and Software ..................viii Chapter 1: Server Board Features ................1 Connector and Header Locations ..................4 Configuration Jumpers ......................6 ® Intel Light-Guided Diagnostics ..................... 8 Back Panel Features ......................11 Hardware Requirements ......................12 Processor ........................12 Memory ........................12 Power Supply ......................14...
  • Page 12 System Cooling Fans Do Not Rotate Properly ............54 Diskette Drive Activity Light Does Not Light ..............54 CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ......55 Cannot Connect to a Server ..................55 ® Intel Server Board S5000PSL...
  • Page 13 Devices are not Recognized under Device Manager (Windows* Operating System) .57 Hard Drive(s) are not Recognized ................57 Bootable CD-ROM Disk Is Not Detected ..............58 LED Information ......................58 BIOS POST Beep Codes ....................58 ® Appendix D: Intel Server Issue Report Form ............61 ® Intel Server Board S5000PSL xiii...
  • Page 14 ® Intel Server Board S5000PSL...
  • Page 15 List of Figures ® Figure 1. Intel Server Board S5000PSL.................. 1 Figure 2. Server Board Connector and Component Locations ..........5 Figure 3. Configuration Jumpers ....................7 Figure 4. Back Panel Connectors and LEDs................11 Figure 5. DIMM Sockets......................13 Figure 6.
  • Page 16 ® Intel Server Board S5000PSL...

  • Page 17: List Of Tables

    Server Chassis .........32 Table 6. Product Certification Markings ..................44 Table 7. Resetting the System ....................49 Table 8. POST Error Beep Codes ...................58 ® Table 9. Error Beep Codes Generated by Intel Remote Management Module ....59 ® Intel Server Board S5000PSL...
  • Page 18 ® xviii Intel Server Board S5000PSL...

  • Page 19: Chapter 1: Server Board Features

    Server Board Features ® This chapter briefly describes the main features of the Intel Server Board S5000PSL. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the server board.

  • Page 20: Table 2. Server Board Features

    Table 2. Server Board Features Feature Description ® ® Processor support Support for up to two Dual-Core Intel Xeon processor 5000 Sequence with a 1066-MHz or 1333-MHz front side bus • System memory support Eight FBDIMM slots (DDR2-533 and DDR2-667) supporting 32 MB maximum memory •...
  • Page 21 RAID Activation – ® Order code and S5000PSLSAS: Intel Embedded Server RAID Technology II SAS/SATA RAID 0, 1, and 10 with ® optional software RAID 5 support provided by Intel RAID Activation Key ® – Order code S5000PSLROMB: Intel Embedded Server RAID Technology II SAS/SATA RAID 0, 1, and 10 with optional hardware RAID (XOR) for RAID 0, 1, 5, 10, and 50.

  • Page 22: Connector And Header Locations

    PCI Express* x4 slot 3 Processor 2 socket Hot-swap backplane A header Advanced Server Processor 2 fan header SATA 0 Management Interface NIC connector PCI Express x4 slot 4 Processor 1 fan header KK. SATA 1 (ROMB slot) ® Intel Server Board S5000PSL...

  • Page 23: Figure 2. Server Board Connector And Component Locations

    System fan 5 header DD. Enclosure management TT. Serial B / emergency SATA GPIO header management port header ® Main power connector EE. Intel Local Control Panel UU. Chassis intrustion header header Auxilliary power signal FF. Hot-swap backplane B connector header Figure 2.

  • Page 24: Configuration Jumpers

    To clear the CMOS: Power down the server. Place the jumper on pins 2 - 3 for 5 to 10 seconds. Moving the jumper back to pins 1 - 2. Power on the server. ® Intel Server Board S5000PSL...

  • Page 25: Figure 3. Configuration Jumpers

    BMC Force Update 1 - 2 Disable force update: These pins should be jumpered for normal operation. (J1E3) 2 - 3 Enable force update: Jumpering these pins forces a BMC update. Figure 3. Configuration Jumpers ® Intel Server Board S5000PSL...

  • Page 26: Intel ® Light-Guided Diagnostics

    ® Intel Light-Guided Diagnostics The server board contains diagnostic LEDs to help you identify failed and failing components and to help you identify the server from among several servers. Except for the ID LED, the status LED, and the +5-volt standby LED, the LEDs turn on (amber) only if a failure occurs.
  • Page 27 5. See your server chassis documentation for instructions to replace the fan. DIMM A1 fault LED This LED indicates a fault has occurred with the FBDIMM installed in socket DIMM_A1. Replace the faulty FBDIMM. ® Intel Server Board S5000PSL...
  • Page 28 Processor 1 fan fault LED This LED applies only to server platforms that use an active heatsink. This LED indicates a fault has occurred with fan that is installed on the heatsink for processor 1. Replace the faulty unit. ® Intel Server Board S5000PSL...

  • Page 29: Back Panel Features

    Back Panel Features The diagram and table on the following page show the back panel connectors and LEDs. ® For information about the LEDs, see “Intel Light-Guided Diagnostics” on page AF000421 Mouse (top), Keyboard (bottom) Bit 3 LED (POST LED)

  • Page 30: Hardware Requirements

    For a list of qualified components, see the links under “Additional Information and Software” on page viii Processor ® ® One or two Intel Xeon processors. For a complete list of supported processors, see the links under “Additional Information and Software”...

  • Page 31: Figure 5. Dimm Sockets

    DIMM_C1 Branch 1, Channel A, Branch 2, Channel C, DIMM_A2 DIMM_C2 Branch 1, Channel B, Branch 2, Channel D, DIMM_B1 DIMM_D1 Branch 1, Channel B, Branch 2, Channel D, DIMM_B2 DIMM_D2 Figure 5. DIMM Sockets ® Intel Server Board S5000PSL...

  • Page 32: Power Supply

    Information and Software” on page viii Power Supply A minimum of 620 watts is required. Your power supply must provide a minimum of 3 amps of 5-volt standby current or the server will not boot. ® Intel Server Board S5000PSL...

  • Page 33: Optional Hardware

    Local Control Panel provides enhanced system control by utilizing a LCD display, which provides additional controls and indicators beyond the standard control panel. ® Note: This feature requires the installation of the Intel Remote Management Module. ® Intel Server Board S5000PSL...
  • Page 34 ® Intel Server Board S5000PSL...

  • Page 35: Chapter 2: Server Utilities

    Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defaults. You can run BIOS Setup with or without an operating system being present. See “Additional Information and Software” for a link to the Technical Product Specification where you will find details about specific BIOS setup screens.

  • Page 36: Setup Menus

    When the <Esc> key is pressed in any submenu, the parent menu is re-entered. When the <Esc> key is pressed in any major menu, the exit confirmation window is displayed and the user is asked whether changes can be discarded. ® Intel Server Board S5000PSL...

  • Page 37: Upgrading The Bios

    BIOS, the system reverts to the BIOS that was in place before the upgrade was performed. This provides a safeguard against problems that might happen during the upgrade, such as a power outage during the upgrade process. This is called the rolling BIOS feature. ® Intel Server Board S5000PSL...

  • Page 38: Preparing For The Upgrade

    Note: You may encounter a CMOS Checksum error or other problem after reboot. If this happens, shut down the system and boot it again. CMOS checksum errors require that you enter Setup, check your settings, save your settings, and exit Setup. ® Intel Server Board S5000PSL...

  • Page 39: Reverting To The Previous Bios

    7. Close the server chassis. 8. Reconnect the AC power and power up the server. The BIOS will boot to the previous BIOS until you either move the jumper again or until you perform another BIOS update. ® Intel Server Board S5000PSL...

  • Page 40: Clearing The Password

    5. Wait 10 seconds. 6. Move the Passwrd Clear jumper back to the original position, covering pins 1 and 2. 7. Close the server chassis. 8. Reconnect the AC power and power up the server. ® Intel Server Board S5000PSL...

  • Page 41: Clearing The Cmos

    5. Wait 10 seconds. 6. Move the CMOS Clear jumper back to the original position, covering pins 1 and 2. 7. Close the server chassis. 8. Reconnect the AC power and power up the server. ® Intel Server Board S5000PSL...
  • Page 42 ® Intel Server Board S5000PSL...

  • Page 43: Chapter 3: Hardware Installations And Upgrades

    Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the “Safety Information” on page iii. Tools and Supplies Needed • Phillips* (cross head) screwdriver (#1 bit and #2 bit) • Needle nosed pliers •...

  • Page 44: Figure 9. Locating Dimm Sockets

    See the documentation that came with your server chassis for instructions on removing server chassis components. AF000093 Callout DIMM Socket Callout DIMM Socket DIMM_A1 DIMM_C1 DIMM_A2 DIMM_C2 DIMM_B1 DIMM_D1 DIMM_B2 DIMM_D2 Figure 9. Locating DIMM Sockets ® Intel Server Board S5000PSL...

  • Page 45: Figure 10. Installing Fbdimms

    See the documentation that came with your server chassis for instructions on removing server chassis components. 14. Replace the server's cover and reconnect the AC power cord. See the documentation that came with your server chassis for instructions on installing the server's cover. ® Intel Server Board S5000PSL...

  • Page 46: Removing Fbdimms

    (1) Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. (2) Avoid moving around unnecessarily. ® Intel Server Board S5000PSL...

  • Page 47: Installing The Processor

    4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover. 5. Locate the processor sockets (see Figure AF000419 Callout Processor Socket Callout Processor Socket CPU_2 CPU_1 Figure 11. Locating Processor Sockets ® Intel Server Board S5000PSL...

  • Page 48: Figure 12. Opening Processor Socket Lever

    Figure AF000096 Figure 13. Opening Load Plate 9. If the protective cover is attached from the load plate, remove it and store it for future use. AF000097 Figure 14. Removing Protective Cover from Load Plate ® Intel Server Board S5000PSL...

  • Page 49: Figure 15. Setting Processor In Place

    13. Close the socket lever. Push downward on the socket lever while pulling it toward the center of the server board to engage it under the hook on the processor socket. 14. Install the heatsink. See “Installing the Heatsink(s)” on page 32 for instructions. ® Intel Server Board S5000PSL...

  • Page 50: Installing The Heatsink(S)

    An active heatsink has a fan attached to the top of it and a cable that needs to be ® connected to the server board. The following table shows the Intel server chassis compatible with this server board and whether each server chassis requires an active or a passive heatsink: ®...

  • Page 51: Figure 16. Installing Heatsink

    AF000098 Figure 16. Installing Heatsink 5. Active heatsink only: Connect the heatsink cable to the server board. AF000420 Processor Heatsink Processor Heatsink Callout Callout Connector Connector CPU_2 CPU_1 Figure 17. Locating Active Heatsink Cable Connections ® Intel Server Board S5000PSL...

  • Page 52: Removing A Processor

    Doing so will cause your server to overheat and may cause permanent damage. — The heatsink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when handling the heatsink so you do not damage the TIM. ® Intel Server Board S5000PSL...

  • Page 53: Figure 18. Opening Processor Socket Lever

    Figure 18. Opening Processor Socket Lever 11. Push down on the rear tab of the load plate to swing the front of the load plate up slightly. Fully open the load plate. See Figure AF000415 Figure 19. Opening Load Plate ® Intel Server Board S5000PSL...

  • Page 54: Figure 20. Removing Processor From Socket

    17. Lift the processor lever. 18. Remove the processor. 19. If installing a replacement processor, see “Installing the Processor” on page ® Intel Server Board S5000PSL...

  • Page 55: Replacing The Cmos Battery

    Varning: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. Varoitus: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ® Intel Server Board S5000PSL...

  • Page 56: Figure 22. Locating And Removing The Cmos Battery

    10. Replace the server's cover and reconnect the AC power cord. See the documentation that came with your server chassis for instructions on installing the server's cover. 11. Run the Setup utility to restore the configuration settings to the real-time clock. ® Intel Server Board S5000PSL...

  • Page 57: Appendix A: Getting Help

    Telephone All calls are billed US $25.00 per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at any time without notice). ®...
  • Page 58 Brazil ..001-916 377 0180 Chile Easter Island....Contact AT&T USA at 800 800 311. Once connected, dial 800 843 4481 Mainland and Juan .. Contact AT&T USA at 800 225 288. Once connected, dial 800 843 4481 ® Intel Server Board S5000PSL...
  • Page 59 Panama..Contact AT&T USA at 00 800 001 0109. Once connected, dial 800 843 4481 Paraguay ... 001 916 377 0114 Peru ... 001 916 377 0114 Uruguay..001 916 377 0114 Venezuela... Contact AT&T USA at 0 800 2255 288. Once connected, dial 800 843 4481 ® Intel Server Board S5000PSL...
  • Page 60 ® Intel Server Board S5000PSL...

  • Page 61: Appendix B: Regulatory And Compliance Information

    • IRAM Certification (Argentina) Product EMC Compliance - Class A Compliance Note: Legally this product is required to comply with Class A emission requirements because it is intended for a commercial type market place. Intel targets 10db margin to Class A Limits. ®...

  • Page 62: Certifications / Registrations / Declarations

    This product is marked with the following Product Certification Markings: Table 6. Product Certification Markings Regulatory Region Marking Compliance UL Mark USA/Canada CE Mark Europe CANADA ICES-003 CLASS A EMC Marking (Class Canada CANADA NMB-003 CLASSE A ® Intel Server Board S5000PSL...

  • Page 63: Electromagnetic Compatibility Notices

    (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions related to the EMC performance of this product, contact: Intel Corporation 5200 N.E. Elam Young Parkway Hillsboro, OR 97124-6497 1-800-628-8686 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 64: Ices-003 (Canada)

    Europe (CE Declaration of Conformity) This product has been tested in accordance too, and complies with the Low Voltage Directive (73/23/EEC) and EMC Directive (89/336/EEC). The product has been marked with the CE Mark to illustrate its compliance. ® Intel Server Board S5000PSL...

  • Page 65: Vcci (Japan)

    RRL (Korea) English translation of the notice above: 1. Type of Equipment (Model Name): On License and Product 2. Certification No.: On RRL certificate. Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product 5.

  • Page 66: Cnca (Ccc-China)

    Restriction of Hazardous Substances (RoHS) Compliance Intel has a system in place to restrict the use of banned substances in accordance with the European Directive 2002/95/EC. Compliance is based on declaration that materials banned in the RoHS Directive are either (1) below all applicable threshold limits or (2) an approved / pending RoHS exemption applies.

  • Page 67: Appendix C: Troubleshooting

    In addition to the server firmware and files, also update any drivers used for components you have installed in your system, such as video drivers and network drivers. Intel provides a package called the "Platform Confidence Test" that may help with your diagnostics. See “Additional Information and Software”...

  • Page 68: Problems Following Initial System Installation

    • Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. See “Additional Information and Software” on page viii for links to the tested component lists. ® Intel Server Board S5000PSL...

  • Page 69: Hardware Diagnostic Testing

    “Diskette Drive Activity Light Does Not Light” on page ® • If system LEDs are illuminated, see “Intel Light-Guided Diagnostics” on page 8 for a description of the lights. Confirming Loading of the Operating System Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system.

  • Page 70: Specific Problems And Corrective Actions

    Remove the processor(s) and re-seat them. • Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short. ® Intel Server Board S5000PSL...

  • Page 71: No Characters Appear On Screen

    5. If you do not receive a beep code and characters do not appear, the video display monitor or video controller may have failed. Contact your service representative or authorized dealer for help. ® Intel Server Board S5000PSL...

  • Page 72: Characters Are Distorted Or Incorrect

    If you are using the onboard diskette controller, use the BIOS setup to make sure that "Onboard Floppy" is set to "Enabled." If you are using an add-in diskette controller, make sure that "Onboard Floppy" is set to "Disabled." ® Intel Server Board S5000PSL...

  • Page 73: Cd-Rom Drive Or Dvd-Rom Drive Activity Light Does Not Light

    The controller stopped working when an add-in adapter was installed. • Make sure the cable is connected to the port from the onboard network controller. • Make sure your BIOS is current. See “Additional Information and Software” for a link to the current version. ® Intel Server Board S5000PSL...

  • Page 74: System Boots When Installing Pci Card

    If you are running the software from a floppy disk, CD-ROM or DVD-ROM, try a different disk. • Make sure the correct device drivers installed. If the problems persist, contact the software vendor's customer service representative. ® Intel Server Board S5000PSL...

  • Page 75: Problems With Application Software That Ran Correctly Earlier

    Devices are not Recognized under Device Manager (Windows* Operating System) ® The Windows* operating systems do not include all of the drivers for the Intel chipsets, onboard NICs, and other components. See “Additional Information and Software” on page viii for a link to the current drivers and chipset files.

  • Page 76: Bootable Cd-Rom Disk Is Not Detected

    • Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device. LED Information ® The Intel Server Board S5000PSL includes LEDs that can aid in troubleshooting your ® system. For the location of the LEDs, see “Intel...

  • Page 77: Table 9. Error Beep Codes Generated By Intel

    ® In addition to the beep codes above, additional beep codes are provided if an Intel ® Remote Management Module is installed. The Intel Remote Management Module provides the following additional beep codes. ® Table 9. Error Beep Codes Generated by Intel...
  • Page 78 ® Intel Server Board S5000PSL...

  • Page 79: Appendix D: Intel ® Server Issue Report Form

    Appendix D: Intel Server Issue Report Form Note: An on-line / automatic submission version of this form is available at http:// support.intel.com/support/motherboards/server/S5000PSL/. For the fastest service, please submit your form via the Internet. Date Submitted: _______________________________________________________ Company Name: ______________________________________________________ Contact Name: ________________________________________________________...
  • Page 80 Peripheral Card or Peripheral Description Driver Revision IRQ # I/O Base Address NIC Driver I/O Base Peripheral Description Revision Address Revision Add-in Card Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Video On-board video Add-in video ® Intel Server Board S5000PSL...
  • Page 81 Drive Type (SATA, Hot-swap Make/Model SAS, etc) or Fixed Revision Management Information No management module installed _________________________________________ ® Intel Remote Management Module _______________________________________ Control Panel Information Standard Control Panel _________________________________________________ ® Intel Local Control Panel_______________________________________________ ® Intel Server Board S5000PSL...
  • Page 82 Please also include any details on troubleshooting already done. ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ® Intel Server Board S5000PSL...

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