Responding To Send Error - Kyocera TASKalfa 205c Operation Manual

Troubleshooting > Responding to Error Messages

Responding to Send Error

Code Error
1101 Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
1102 Failed to send via SMB.
Failed to send the e-mail.
Failed to send via FTP.
1103 Failed to send via SMB.
Failed to send via FTP.
1104 Failed to send the e-mail.
1105 Failed to send via SMB.
Failed to send the e-mail.
Failed to send via FTP.
1106 Failed to send the e-mail.
1131 Failed to send via FTP.
1132 Failed to send via FTP.
Corrective Actions
Check the host name of the SMTP server on the COMMAND
CENTER.
Check the host name of FTP.
Check the host name of SMB.
Check the SMB settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
• Host name
• Path
Check the followings on the COMMAND CENTER.
• SMTP login user name and login password
• POP3 login user name and login password
Check the FTP settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
• Path
• Folder share permissions of the recipient
Check the SMB settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
• Path
• Folder share permissions of the recipient
Check the FTP settings.
• Path
• Folder share permissions of the recipient
Check the e-mail address.
NOTE: If the address is rejected by the domain, you cannot
send the e-mail.
Select [On] of the SMB settings on the COMMAND CENTER.
Select [On] of the SMTP settings on the COMMAND CENTER.
Select [On] of the FTP settings on the COMMAND CENTER.
Check the sender address of SMTP on the COMMAND
CENTER.
Select [On] of the secure protocol settings on the COMMAND
CENTER.
Check the followings of the FTP server.
• Is FTPS available?
• Is the encryption available?
10-21
Reference
Page
2-24
6-20
6-19
6-20
2-24
6-20
6-20
6-20
6-18
2-24
2-24
2-24
2-24