Step
7
Perform a print test.
Does the problem remain?
Skew
Leading edge
Trailing edge
The printed image is not paralleled with both sides of the media.
Step
1
Check printer installation placement.
Check the installation surface for irregularities.
Check for damaged printer caster.
Is the setup surface normal?
2
Properly load media into the media tray assembly and
ensure all guides are set correctly.
Properly install the media tray assembly into the printer.
Re-print the defective image.
Does the error continue?
3
Check for obstructions in the area of the media feed
units.
Are the media feed unit assembly free from any
obstructions?
4
Check the transfer roll assembly for contamination and
wear.
Is the above component free of excess wear and
contamination?
Check
Check
Yes
Contact next
Problem solved.
highest level of
tech support.
Yes
Go to step 2.
Correct the
installation
placement.
Go to step 3.
Problem solved.
Go to step 4.
Remove
obstructions.
Go to step 5.
Replace the
transfer roll
assembly.
Go to
roll assembly
removal (T650,
T652, T654)" on
page
Diagnostic information
4062
No
No
"Transfer
4-78.
2-173