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Lenovo ThinkServer RS110 Type 6435 Hardware Maintenance Manual

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ThinkServer RS110 Types 6435, 6436, 6437 and 6438
Hardware Maintenance Manual

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Summary of Contents for Lenovo ThinkServer RS110 Type 6435

  • Page 1 ThinkServer RS110 Types 6435, 6436, 6437 and 6438 Hardware Maintenance Manual...
  • Page 3 ThinkServer RS110 Types 6435, 6436, 6437 and 6438 Hardware Maintenance Manual...
  • Page 4 Portions © Copyright International Business Machines Corporation 2007, 2008. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

  • Page 5: Table Of Contents

    Removing a CD or CD/DVD combination drive ... . 73 Installing a CD or CD/DVD combination drive... . . 73 © Lenovo 2008. Portions © IBM Corp. 2007, 2008.
  • Page 6 Software problems ..... . 135 Universal Serial Bus (USB) device problems ... . 136 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 7 Purchasing additional services....219 Lenovo Taiwan product service ....219 Appendix B.
  • Page 8 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 9: Safety

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Lenovo 2008. Portions © IBM Corp. 2007, 2008.

  • Page 10: Guidelines For Trained Service Technicians

    Use the information in this section to help you identify potential unsafe conditions in a Lenovo product that you are working on. Each Lenovo product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.
  • Page 11 v Do not touch the reflective surface of a dental mirror to a live electrical circuit. The surface is conductive and can cause personal injury or equipment damage if it touches a live electrical circuit. v Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge.

  • Page 12: Safety Statements

    Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 13 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 14 Do not: v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 15 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 16 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 17 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 18 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 19: Chapter 1. Introduction

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 20: Notices And Statements In This Document

    These updates are available from the Lenovo Support Web site. To check for updated documentation and technical updates, complete the following steps.

  • Page 21: Features And Specifications

    Features and specifications The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply. Racks are marked in vertical increments of 4.45 cm (1.75 inches). Each increment is referred to as a unit, or “U.”...
  • Page 22 USB mouse to the server by altitude: 2133.6 m (7000 ft) using the USB connectors. v Humidity: – Server on: 8% to 80% – Server off: 8% to 80% ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 23: Server Controls, Leds, And Connectors

    Server controls, LEDs, and connectors This section describes the controls, light-emitting diodes (LEDs), and connectors on the front and rear of the server. Front view The following illustration shows the controls, light-emitting diodes (LEDs), and connectors on the front of the server. Power-on LED System Error LED Power-control button...

  • Page 24: Rear View

    This connector is active only if you have installed a Remote Supervisor Adapter II SlimLine, and it is used only by the Remote Supervisor Adapter II SlimLine. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 25: Internal Leds, Connectors, And Jumpers

    Hot-swap SAS/SATA backplane power IDE connector connector SAS signal connector (some models) Important: Use only a supported IBM SAS/SATA controller in the SAS/SATA controller card connector. For a list of supported optional devices for the server, see http://www.lenovo.com/accessories. Chapter 1. Introduction...

  • Page 26: System-Board Switches And Jumpers

    Normal (default): No NMI issued interrupt) switch (SW1) v The NMI button that is on the rear of server, connected to this switch, has been pressed: NMI issued ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 27: System-Board External Connectors

    System-board external connectors The following illustration shows the external connectors on the system board. Serial connector USB 4 connector Video connector USB 3 connector Ethernet 2 connector Systems-management connector Ethernet 1 connector Chapter 1. Introduction...

  • Page 28: System-Board Leds

    This LED flashes to indicate that the mini-BMC is functioning controller heartbeat LED normally. Standby power LED When this LED is lit, it indicates that the server is connected to ac power. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 29: System-Board Optional Device Connectors

    System-board optional device connectors The following illustration shows the connectors for user-installable optional devices. Other systems-management DIMM 3 connector connector Remote Supervisor Adapter II DIMM 2 connector SlimLine connector Battery connector DIMM 1 connector SAS/SATA controller connector Riser card connector DIMM 4 connector The following illustration shows the locations of the PCI Express slots on the riser-card assembly.
  • Page 30 The following illustration shows the location of the PCI-X slot on the optional PCI-X riser-card assembly. 1 Power cable 2 PCI X-slot ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 31: Chapter 2. Configuration Information And Instructions

    Updating the firmware The firmware for the server is periodically updated and is available for download on the Web. Go to http://www.lenovo.com/support to check for the latest level of firmware, such as BIOS code, vital product data (VPD) code, device drivers, and service processor firmware.

  • Page 32: Using The Easystartup Dvd

    ThinkServer EasyUpdate This program identifies updates on the Lenovo Support Web site that are applicable to your server. After the program has been installed, you can schedule the frequency at which the program checks for updates. When updates are detected, you can either have the updates downloaded and installed automatically or receive a notification that updates are available.

  • Page 33: Easystartup Overview

    EasyStartup overview The EasyStartup program requires a supported Lenovo server with an enabled, startable (bootable) DVD drive. In addition to the EasyStartup DVD, you also must have the operating-system installation CD or DVD and the product key for the operating system (if provided).
  • Page 34 Spanish, and Japanese. You will then see one or more reminders about configuring storage devices, and then you will be presented with the Lenovo License Agreement. Read the license agreement carefully. You must agree with terms in order to continue.

  • Page 35: Using The Configuration/Setup Utility Program

    ® to download the latest operating-system installation instructions from the IBM site: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support. 2. Enter your product number (machine type and model number) or select Servers from the Select your product list.
  • Page 36 Select this choice to set the date and time in the server, in 24-hour format (hour:minute:second). This choice is on the full Configuration/Setup Utility menu only. v System Security ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 37 Select this choice to set passwords. For more information about passwords, see “Passwords” on page 22. This choice is on the full Configuration/Setup Utility menu only. – Administrator Password Select this choice to set or change an administrator password. An administrator password is intended to be used by a system administrator;...
  • Page 38 Select this choice to view the mini-BMC MAC address, IP address, subnet mask, gateway address, host name, and DHCP control setting. - BMC System Event Log Select this choice to view the BMC system-event log, which contains all ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 39 system-error messages that have been generated. Use the arrow keys to move among pages in the log. Run the diagnostic programs to get more information about error codes that occur. See the Problem Determination and Service Guide on the ThinkServer Documentation DVD for instructions. To clear the BMC system-event log, select Clear BMC SELs and confirm the selection.
  • Page 40 Configuration/Setup Utility menu. You can use any combination of up to seven characters (A - Z, a - z, and 0 - 9) for the password. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 41 If you forget the administrator password, you can reset it after you change the position of the clear CMOS jumper. See “Resetting passwords” for additional information. Resetting passwords: If you forget the power-on password or administrator password, you can move the clear-CMOS jumper block on the system board to pins 2 and 3, to clear CMOS memory and bypass the power-on or administrator password check.

  • Page 42: Using The Webbios Configuration Utility

    Specify the type of boot support that will be in effect (disabled, BIOS only, OS only, or both BIOS and OS) RAID Properties Create a RAID array from the displayed choices ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 43: Configuring The Gigabit Ethernet Controllers

    Broadcom NetXtreme II Gigabit Ethernet Software CD that comes with the server. To find updated information about configuring the controllers, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
  • Page 44 6. To change the serial number, type sn zzzzzzz where zzzzzzz is the serial number; then, press Enter. 7. To change the asset tag, type asset aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the asset tag number; then, press Enter. 8. Restart the server. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 45: Chapter 3. Parts Listing, Rs110 Types 6435, 6436, 6437 And 6438 Server

    Chapter 3. Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server Note: Changes are made periodically to the Lenovo Support Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.

  • Page 46: Types 6435

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 47 For information about the terms of the warranty and getting service and assistance, see the Warranty and Support Information document. Note: Please refer to the Lenovo support site at http://www.lenovo.com/support/ for the latest version of this publication which includes the CRU and FRU part numbers.
  • Page 48 LSI MR-10i battery BATTERYFAREH (all models) 43W4301 Cable, SAS signal, 58 cm (all models) 41Y3884 NetXtreme 1000 Express G Ethernet adapter (all models) 39Y6100 PRO/1000 PT dual port server adapter (all models) 39Y6128 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 49 Table 5. Parts listing, Type 6435 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Emulex 4 Gbs PCI-E single port fiber channel adapter 43W7510 FRUforFCHBA (all models) Emulex 4 Gbs PCI-E dual port fiber channel adapter 43W7512 FRUforFCHBA (all models) Thermal grease (all models)

  • Page 50: Types 6436

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 51 For information about the terms of the warranty and getting service and assistance, see the Warranty and Support Information document. Note: Please refer to the Lenovo support site at http://www.lenovo.com/support/ for the latest version of this publication which includes the CRU and FRU part numbers.
  • Page 52 Heat-sink assembly (all models) 43W5116 Memory, 1GB 1RX8 1 GBIT DDR2-800 (models 12M 12A 46U1059 12Q 12T 12K 12R 12E 12J 13U 13F 13S 13L 13D 13Y 13G 13B 13H 13V) ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 53 Table 6. Parts listing, Type 6436 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Memory, 2GB 2RX8 1 GBIT DDR2-800 2GB DIMM 46U1060 (models 14U 14G 14A 15U 15G 15A) Alcohol wipe (all models) 59P4739 2PostRailKit (all models) 42C1069...
  • Page 54 SATAFiller3.5 (all models) 39M4343 SASFiller3.5″ (all models) 39M4375 1UTool-Less (all models) 24P1121 Bracket ear (all models) 39M4351 RiserPCI-E (all models) 43W5112 Chassis (all models) 43W5119 RiserPCI-X (all models) 44T2007 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 55: Types 6437

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 56 Hard disk drive, 3.5-inch, 750 GB, Hot-Swap SATA 45J9638 (models) Hard disk drive, 750GB 7200 RPM 3.5″ Hot-Swap 45J9646 (models) Hard disk drive, 3.5-inch, 1 TB, Hot-Swap SATA (models) 45J9648 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 57 Table 7. Parts listing, Type 6437 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Hard disk drive, 2.5-inch, 146 GB, 10K, Hot-Swap SATA 45J9652 (models 12U 12F 12S 12L 12D 12Y 12G 12B 12H 12V) Hard disk drive, 450GB 15K SAS 3.5″...
  • Page 58 SSSATACBL (all models) 39M6276 MegaRAID adapter (all models) 39R8852 IBM SAS HBA Controller (all models) 25R8071 LSI MR-10i adapter (all models) 43W4297 CRU-1MCABLE (all models) 39R6530 CRU-3MCABLE (all models) 39R6532 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 59 Table 7. Parts listing, Type 6437 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number CFPowercable (all models) 41Y4165 3.5 inch simple-swap SATA RAID cable (all models) 43V7423 CFIDEsignal (all models) 41Y4164 CD/DVD-ROM interface board (all models) 39M4354 Operator information panel (all models) 42C1513...

  • Page 60: Types 6438

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 61 For information about the terms of the warranty and getting service and assistance, see the Warranty and Support Information document. Note: Please refer to the Lenovo support site at http://www.lenovo.com/support/ for the latest version of this publication which includes the CRU and FRU part numbers.
  • Page 62 Microprocessor, E3120 3.16G6MB (models CTO) 46M0339 Microprocessor, X3330 2.66G6MB (models CTO 17G 17M 46M0340 17A 17Q 17T 17K 17J) Heat-sink-assembly retention module (all models) 43W5117 Heat-sink assembly (all models) 43W5116 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 63 Table 8. Parts listing, Type 6438 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Memory, 1GB 1RX8 1 GBIT DDR2-800 1GBDIMMKIT 46U1059 (models 12M 12A 12Q 12T 12K 12R 12E 12J 13U 13F 13S 13L 13D 13Y 13G 13B 13H 13V) Memory, 2GB 2RX8 1 GBIT DDR2-800 2GBDIMM 46U1060...
  • Page 64 System service label (all models) 43W5113 Bracket ear (all models) 39M4351 RiserPCI-E (all models) 43W5112 Chassis (all models) 43W5119 RiserPCI-X (all models) 44T2007 2.5 Cage FRU (all models) 46U1026 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 65: Power Cords

    Power cords For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this Lenovo product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards...
  • Page 66 United States of America, Venezuela (models 12A 12T 13U 13F 13S 13L 13D 14U 15U 14A 15A) 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) (models 12K 12R) ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 67 Table 9. Power cords, Type 6435 (continued) Lenovo Power cord part number Used in these countries and regions 39M5199 Japan (models 12E 12J) 39M5068 Argentina, Paraguay, Uruguay (models 13L 13Y) 39M5226 India (models 12Q) 39M5233 Brazil (models) Chapter 3. Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server...
  • Page 68 Liechtenstein, Switzerland (models 15G 16G 12G 14G) 39M5165 Chile, Italy, Libyan Arab Jamahiriya (models 12G 14G) 39M5172 Israel (models 15G 16G 12G 14G) 39M5179 Europe (models 15G 16G 12G 14G) ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 69 Table 10. Power cords, Type 6436 (continued) Lenovo Power cord part number Used in these countries and regions 39M5081 110 - 120 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El...
  • Page 70 39M5158 Liechtenstein, Switzerland (models 13G 12G) 39M5165 Chile, Italy, Libyan Arab Jamahiriya (models 13S 13L 13Y 12S 12L 12Y) 39M5172 Israel (models 13G 12G) 39M5179 Europe (models 13G 12G) ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 71 Table 11. Power cords, Type 6437 (continued) Lenovo Power cord part number Used in these countries and regions 39M5081 110 - 120 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El...
  • Page 72 Chile, Italy, Libyan Arab Jamahiriya (models 13S 13L 13Y 13G 14G 15S 15L 15Y 15G 15M 16G 17G 11S 11L 11Y) 39M5172 Israel (models 13G 14G 15G 16G 17G) 39M5179 Europe (models) ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 73 Table 12. Power cords, Type 6438 (continued) Lenovo Power cord part number Used in these countries and regions 39M5081 110 - 120 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El...
  • Page 74 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 75: Chapter 4. Removing And Replacing Server Components

    Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of Self-service CRUs is your responsibility. If Lenovo installs a Self-service CRU at your request, you will be charged for the installation. v Optional-service customer replaceable unit: You may install an Optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 76: System Reliability Guidelines

    When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.lenovo.com/ accessories. System reliability guidelines...

  • Page 77: Handling Static-Sensitive Devices

    You might be instructed to turn on the server while the cover is off, to look at system-board LEDs. Follow these guidelines when you work inside a server that is turned on: v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server;...

  • Page 78: Removing And Replacing Tier 1 Crus

    5. Slide the cover back approximately 1.27 cm (0.5 inches); then, lift it off the server. 6. If you are instructed to remove the bezel, complete the following steps. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 79: Installing The Cover

    Release latch a. From inside the server, press the bezel release latch toward the left side of the server. b. Pivot the bezel forward and pull it away from the server. 7. If you are instructed to return the cover and bezel, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 80: Removing An Adapter

    5. Slide the server into the rack. Removing an adapter To remove an adapter, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 81: Installing An Adapter

    2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Remove the server from the rack; then, remove the cover (see “Removing the cover” on page 60). 4. Disconnect any cables from the adapter. 5.
  • Page 82 3. Place the adapter, component side up, on a flat, static-protective surface and set any jumpers or switches as described by the adapter manufacturer, if necessary. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 83 Adapter bracket Expansion-slot bracket Adapter 4. Carefully grasp the adapter by its top edge or upper corners and align it with the expansion slot in the riser-card assembly; then, press the adapter firmly into the expansion slot. Important: Make sure that the U-shaped opening in the metal adapter bracket engages the tab on the expansion-slot bracket.

  • Page 84: Removing A Remote Supervisor Adapter Ii Slimline

    1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables; then, remove the cover. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 85: Installing A Remote Supervisor Adapter Ii Slimline

    3. If the riser-card assembly is an optional PCI-X riser-card assembly, disconnect the riser-card power cable from the riser-card assembly. 4. Grasp the riser-card assembly at the front and rear edges and lift to remove it from the server. Set the riser-card assembly aside on a flat, static-protective surface.
  • Page 86 Make sure that the riser-card assembly is fully seated in the riser-card connectors on the system board. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 87: Hard Disk Drive

    6. If the riser-card assembly is an optional PCI-X riser-card assembly, reconnect the riser-card power cable to the riser-card assembly. 7. Install the cover (see “Installing the cover” on page 61). 8. Slide the server into the rack. 9. Connect the cables and power cords. 10.
  • Page 88 To avoid damage to the hard disk drive connectors, make sure that the server cover is in place and fully closed whenever you install or remove a hard disk drive. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 89 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Make sure that the server cover is in place and fully closed. 3. Turn off the server and peripheral devices, and disconnect the power cord and all external cables.

  • Page 90: Installing A Hot-Swap Hard Disk Drive

    If the amber hard disk drive status LED for a drive is lit continuously, that drive is faulty and must be replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 91: Removing A Cd Or Cd/Dvd Combination Drive

    Removing a CD or CD/DVD combination drive To remove the CD or CD/DVD combination drive, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables.

  • Page 92: Removing A Memory Module (Dimm)

    DIMM from the connector. 5. If you are instructed to return the DIMM, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 93: Installing A Memory Module (Dimm)

    Installing a memory module (DIMM) The following notes describe information that you must consider when you install DIMMs: v The server comes with one 512 MB or 1 GB DIMM installed in DIMM connector 1 and an identical DIMM (the same size, speed, type, and technology) installed in DIMM connector 3.

  • Page 94: Removing A Fan

    To install the replacement fan, complete the following steps: 1. Position the replacement fan so that the airflow arrow on the side of the fan points toward the rear of the server. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 95 Note: Correct airflow is from the front to the rear of the server. Fan bracket cable channel Fan bracket Fan bracket cable slot 2. Install the replacement fan in the bracket: a. Make sure that the fan cable sits in the channel on the side of the fan. b.

  • Page 96: Removing The Air Baffle

    1. Align the air baffle as shown in the illustration. 2. Press the air baffle into position until it clicks into place. 3. Install the cover (see “Installing the cover” on page 61). ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 97: Removing And Replacing Optional-Service Crus

    6. Turn on all attached devices and the server. Removing and replacing Optional-service CRUs You may install a Optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 98 Press the battery down into the socket until it clicks into place. Make sure that the battery clip holds the battery securely. 3. Make sure that the riser-card assembly is fully seated in the connectors on the system board. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 99 4. If the riser-card assembly is an optional PCI-X riser-card assembly, make sure that the riser-card power cable is connected to to the riser-card assembly. 5. Install the cover (see “Installing the cover” on page 61). 6. Slide the server into the rack. 7.

  • Page 100: Removing The Operator Information Panel Assembly

    4. Install the cover (see “Installing the cover” on page 61). 5. Slide the server into the rack. 6. Connect the cables and power cords. 7. Turn on all attached devices and the server. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 101: Removing The Cd/Dvd Interface Card

    Removing the CD/DVD interface card To remove the CD/DVD interface card, complete the following steps. CD/DVD interface card 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn off the server and all peripheral devices, and disconnect the power cords and all external cables.

  • Page 102: Installing The Cd/Dvd Interface Card

    6. Install the cover (see “Installing the cover” on page 61). 7. Slide the server into the rack. 8. Connect the cables and power cords. 9. Turn on all attached devices and the server. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 103: Removing The Power Supply

    Removing the power supply When you remove or install the power supply, observe the following precautions. Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.

  • Page 104: Installing The Power Supply

    (CN20) on the system board (see “System-board internal connectors” on page 7). 7. Route the other internal power-supply cable, securing it under the retention-clips on the chassis; then, reconnect the cable to the CD/DVD interface card. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 105 Cable path 8. If the server is a 3.5-inch drive model, replace the hard disk drive back plate or backplane and reconnect all cables (see “Installing the backplane or back plate (3.5-inch drives)” on page 92). 9. Rotate the air deflector into place, making sure that no cables are pinched beneath it, and press it down firmly.

  • Page 106: Removing The Riser-Card Assembly

    Place the riser-card assembly on a flat, static-protective surface. 8. If you are instructed to return the riser-card assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 107: Installing The Riser-Card Assembly

    Installing the riser-card assembly The server comes with one riser-card assembly that contains two PCI Express connectors. Riser-card assembly To install the riser-card assembly, complete the following steps: 1. Install the adapters in the riser-card assembly. Note: If you have installed a Remote Supervisor Adapter II SlimLine in the server, you can install only a half-length adapter in expansion slot 1.

  • Page 108: Removing The Pci-X Riser-Card Power Cable

    Installing the PCI-X riser-card power cable To install the replacement PCI-X riser-card power cable, complete the following steps. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 109: Removing The Backplane Or Back Plate (3.5-Inch Drives)

    1. Connect the short 4-wire length of the riser-card power cable ( 2 to 3 ) to the two halves of the P4 connector, as shown in the illustration. The P4 connector is on the cable that connects the CD/DVD drive to the power supply. 2.

  • Page 110: Installing The Backplane Or Back Plate (3.5-Inch Drives)

    Installing the backplane or back plate (3.5-inch drives) To install the replacement 3.5-inch hot-swap drives backplane or simple-swap SATA drives back plate, complete the following steps. Note: The following illustration shows installing the hot-swap SAS/SATA backplane. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 111 Connectors Air deflector Guide channel 1. Make sure that the air deflector is in the open position. Note: The air deflector also functions as the backplane or back plate latch (3.5-inch drives). 2. Connect the power cable to the replacement backplane or back plate. 3.

  • Page 112: Removing The Sas Backplane (2.5-Inch Drives)

    Installing the SAS backplane (2.5-inch drives) To install the replacement 2.5-inch hot-swap drives backplane, complete the following steps. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 113: Removing The Sas/Sata Controller (Hot-Swap Models)

    Connectors Air deflector 1. Connect the power cable to the replacement backplane. 2. Slide the backplane into the card guides, making sure that any nearby wires or cables are not trapped or pinched. 3. Press firmly until the backplane is fully seated and clicks into place. 4.

  • Page 114: Installing The Sas/Sata Controller (Hot-Swap Models)

    6. Install the riser-card assembly (see “Installing the riser-card assembly” on page 89). 7. Install the cover (see “Installing the cover” on page 61). 8. Slide the server into the rack. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 115: Removing A Drive Cage

    9. Connect the cables and power cords. 10. Turn on all attached devices and the server. Removing a drive cage To remove a drive cage, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57.

  • Page 116: Removing And Replacing Frus

    BIOS code. To download the most current level of BIOS code, go to http://www.lenovo.com/support. v The microprocessor uses an integrated voltage regulator on the system board. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 117: Removing The Microprocessor

    Removing the microprocessor To remove the microprocessor, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables.

  • Page 118: Installing The Microprocessor

    Installing the microprocessor To install the replacement microprocessor, complete the following steps: 1. Make sure that the microprocessor bracket frame and release latch are both fully open. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 119 Attention: v The microprocessor contacts are fragile; handle the microprocessor very carefully. Do not touch the microprocessor contacts with your skin. v The microprocessor fits only one way on the socket. 2. Align the microprocessor with the socket (note the alignment mark and the position of the notches);...

  • Page 120: Thermal Grease

    4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then, dispose of the cleaning pad after all of the thermal grease is removed. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 121 0.02 mL of thermal grease Microprocessor 5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 mL each on the top of the microprocessor. Make sure that the outermost dots are within 5 mm of the edge, to ensure even distribution. Note: 0.01mL is one tick mark on the syringe.

  • Page 122: Removing The System Board

    8. Remove the microprocessor heat-exchanger assembly and microprocessor; then, place them on a static-protective surface for reinstallation (see “Removing the microprocessor” on page 99). 9. Note the orientation of the microprocessor retention module. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 123: Installing The System Board

    10. Remove the four screws that hold the microprocessor retention module to the system board; then, lift the retention module out of the server. 11. Remove the remaining eight screws that secure the system board to the chassis, and put the screws in a safe place. 12.
  • Page 124 Either update the server with the latest SAS/SATA or SATA firmware or restore the pre-existing firmware from a diskette or CD image. v Update the DMI/SMBIOS code (see “Updating the DMI/SMBIOS data” on page 25). ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 125: Chapter 5. Diagnostics

    The information is collected into a file that you can send to the Lenovo Support Center. Additionally, you can view the server information locally through a generated text report file. You can also copy the log to removable media and view the log from a Web browser.

  • Page 126: Post Beep Codes

    (Trained service technician only) Replace the system board. 1-2-2 DMA initialization failed. (Trained service technician only) Replace the system board. 1-2-3 DMA page register write/read failed. (Trained service technician only) Replace the system board. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 127 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 128 Signal cable to the hard disk drive backplane (SAS drives only) h. (Trained service technician only) Microprocessor i. (Trained service technician only) System board ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 129 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 130: Error Logs

    Basement Management Controller (BMC) Settings, and then select BMC System Event Log. v To view the RSA II event/error log, select Event/Error Logs, and then select RSA II Event/Error Log ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 131: Post Error Codes

    Clearing the error logs For complete information about using the Configuration/Setup Utility program, see the User Guide. To clear the error logs, complete the following steps: 1. Turn on the server. 2. When the prompt Press F1 for Configuration/Setup is displayed, press F1. If you have set both a power-on password and an administrator password, you must type the administrator password to view the error logs.
  • Page 132 CMOS. 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. Battery b. (Trained service technician only) System board ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 133 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 134 3. Make sure that the BMC heartbeat LED is flashing. 4. Update the BMC firmware. 5. Update the BIOS code. 6. (Trained service technician only) Replace the system board. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 135 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 136 1. If the error code indicates a particular PCI Express slot or device, remove that device. 2. If the error continues, reseat each adapter. 3. (Trained service technician only) Replace the system board. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 137 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 138 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. CD or DVD drive cable b. CD or DVD drive c. (Trained service technician only) System board ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 139 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 140: Checkout Procedure

    2. Check for interruption of the power supply. Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 141: About The Checkout Procedure

    About the checkout procedure Before you perform the checkout procedure for diagnosing hardware problems, review the following information: v Read the safety information that begins on page vii. v The diagnostic programs provide the primary methods of testing the major components of the server, such as the system board, Ethernet controller, keyboard, mouse (pointing device), serial ports, and hard disk drives.
  • Page 142 “Solving undetermined problems” on page 215. v Yes: Find the beep code in “POST beep codes” on page 108; if necessary, see “Solving undetermined problems” on page 215. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 143: Troubleshooting Tables

    Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. If you cannot find the problem in these tables, see “Diagnostic programs and messages” on page 138 for information about testing the server. If you have just added new software or a new optional device and the server is not working, complete the following steps before using the troubleshooting tables: 1.

  • Page 144: General Problems

    A hard disk drive passes the See “Solving undetermined problems” on page 215. diagnostic test, but the problem remains. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 145: Intermittent Problems

    Symptom Action All or some keys on the 1. See http://www.lenovo.com/accessories for keyboard compatibility. keyboard do not work. 2. Make sure that: v The keyboard cable is securely connected. v The server and the monitor are turned on.
  • Page 146 (Only if the problem occurred with a front USB connector) Internal cables to the operation information panel c. (Only if the problem occurred with a front USB connector) Operator information panel d. (Trained service technician only) System board ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 147: Memory Problems

    Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 148: Monitor Problems

    Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • Page 149 To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-Lenovo monitor cables might cause unpredictable problems. 2. Reseat the following components: v Monitor cable v Remote Supervisor Adapter II SlimLine (if one is installed) 3.

  • Page 150: Optional-Device Problems

    2. If the device comes with test instructions, use those instructions to test the now. device. 3. Reseat the failing device. 4. Replace the failing device. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 151: Power Problems

    Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 152: Serial-Device Problems

    3. If more than one CD or DVD drive is installed, make sure that only one drive is set as the primary drive. Start the CD from the primary drive. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 153: Software Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 154: Universal Serial Bus (Usb) Device Problems

    1. Check the operator information panel on the front of the server. If the system-error LED is lit, it indicates that an error has occurred; go to step 2 on page 137. The following illustration shows the operator information panel. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 155 USB 2 connector USB 1 connector System error LED Locator LED Hard disk drive activity LED Reset button Power-control button Power-on LED 2. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 3. Turn off the server and peripheral devices, and disconnect the power cord and all external cables.

  • Page 156: Diagnostic Programs And Messages

    The diagnostic programs do not support USB CD-ROM drives. If you run the diagnostic programs while any USB CD-ROM drives are attached to the server, ignore any optical drive test results that are returned for USB CD-ROM drives. To ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 157: Diagnostic Text Messages

    get accurate optical drive test results, you can remove USB CD-ROM drives before you run the diagnostic programs . To remove a remotely-mounted USB CD-ROM drive, you might have to unmount the remote disk through the Remote Supervisor Adapter II Web interface. To run the diagnostic programs, complete the following steps: 1.

  • Page 158: Viewing The Test Log

    In the GUI, select Error Log from the System Information page. You can send the error log file to Lenovo service and support to aid in diagnosing the server problems or you can use the CLI copy command to copy the log to an external USB device.
  • Page 159 7. Run the test again. 8. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. 089-803-xxx...
  • Page 160 7. Run the test again. 8. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 161 8. Run the test again. 9. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 162 8. Run the test again. 9. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 163 8. Run the test again. 9. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to:http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 164 8. Run the test again. 9. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 165 8. Run the test again. 9. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 166 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting to Lenovo Service, go to:http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 167 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 168 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 169 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 170 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to:http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 171 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 172 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 173 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 174 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 175 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 176 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/ ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 177 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, go to: http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 178 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 179 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 180 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 181 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 182 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 183 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 184 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 185 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 186 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 187 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 188 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 189 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 190 10. Run the test again. 11. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/ support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 191 10. Run the test again. 11. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/ support/. Chapter 5. Diagnostics...
  • Page 192 11. Run the test again. 12. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/ support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 193 11. Run the test again. 12. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/ support/. Chapter 5. Diagnostics...
  • Page 194 11. Run the test again. 12. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/ support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 195 10. Run the test again. 11. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/ support/. Chapter 5. Diagnostics...
  • Page 196 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 197 5. Run the test again. 6. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 198 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 199 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 200 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 201 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 202 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 203 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 204 5. Run the test again. 6. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 205 5. Run the test again. 6. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 206 12. Run the test again. 13. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/ support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 207 (press F1 at system startup). 12. Run the test again. 13. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/ support/. Chapter 5. Diagnostics...
  • Page 208 DIMM. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 209 7. Run the memory diagnostics to identify the specific failing DIMM. 8. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 210 8. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 211 6. Run the standard Diagnostic memory diagnostic to validate all memory. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 212 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 213 9. Replace the optical drive. 10. Run the test again. 11. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/ support/. Chapter 5. Diagnostics...
  • Page 214 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 215 7. Replace the optical drive. 8. Run the test again. 9. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 216 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 217 3. (Trained service technician only) Replace the system board. 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 218 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 219 3. (Trained service technician only) Replace the system board. 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 220 6. Run the test again. 7. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 221 3. (Trained service technician only) Replace the system board. 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...
  • Page 222 5. Run the test again. 6. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 223 3. (Trained service technician only) Replace the system board. 4. Run the test again. 5. If the problem remains, collect the data from the Diagnostic event log and send it to Lenovo Service. For information about contacting Lenovo Service, see http://www.lenovo.com/support/. Chapter 5. Diagnostics...

  • Page 224: Recovering From Bios Update Failure

    Each message contains date and time information, and it indicates the source of the message (POST/BIOS or the service processor). In the following example, the system event/error log message indicates that the server was turned on at the recorded time. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 225 - - - - - - - - - - - - - - - - - - - - - - - - - Date/Time: 2002/05/07 15:52:03 DMI Type: Source: SERVPROC Message Code: System Complex powered Up Message Code: Message Data: Message Data: - - - - - - - - - - - - - - - - - - - - - - - - -...
  • Page 226 Fan x Outside Recommended Speed. 1. Make sure that fan x is not obstructed. 2. Reseat the following components: a. Fan x b. Fan x cable 3. Replace fan x. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 227 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 228 1. Make sure that the fans have good airflow and are not temperature. obstructed. 2. (Trained service technician only) Replace the system board. System complex powered down Information only. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 229 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 230 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. (Trained service technician only) Microprocessor b. (Trained service technician only) System board ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 231: Solving Power Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 232: Solving Ethernet Controller Problems

    If the Ethernet controller still cannot connect to the network but the hardware appears to be working, the network administrator must investigate other possible causes of the error. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 233: Solving Undetermined Problems

    Turn on the server and reconfigure it each time. v Any external devices. v Surge-suppressor device (on the server). v Modem, printer, mouse, and non-Lenovo devices. v Each adapter. v Hard disk drives. v Memory modules. The minimum configuration requirement is 512 MB (one 512 MB DIMM in DIMM connector 1).
  • Page 234 7. Have the same configuration options set in the system 8. Have the same setup for the operation system control files Comparing the configuration and software setup between “working” and “non-working” systems will often lead to problem resolution. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 235: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for...

  • Page 236: Calling For Service

    Hardware and software configuration information Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.

  • Page 237: Purchasing Additional Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at http://www.lenovo.com/. Lenovo Taiwan product service...
  • Page 238 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 239: Appendix B. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 240: Trademarks

    Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkServer...

  • Page 241: Waste Electrical And Electronic Equipment (Weee) Notices

    Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the non-Lenovo products is provided by the third party, not Lenovo. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.

  • Page 242: Battery Return Program

    Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive. ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 243: Electronic Emissions Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 244: Industry Canada Class A Emission Compliance Statement

    Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw.

  • Page 245: Japanese Voluntary Control Council For Interference (Vcci) Statement

    Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022...

  • Page 246: Taiwanese Class A Warning Statement

    Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...

  • Page 247: Index

    11 RSA II event/error 112 controller system 112 Ethernet system event/error 112 configuring 25 viewing 112 type 4 error symptoms hard disk drive 4 CD-ROM drive, DVD-ROM drive 125 SAS 4 © Lenovo 2008. Portions © IBM Corp. 2007, 2008.
  • Page 248 5 activity LED 5 LEDs hot-swap SATA 71 front 5 installing 69, 70 operator information panel 136 problems 126 rear 6 removing 69 system board 136 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 249 locator LED 5 power-control button 5 button shield 5 power-cord connector 6 power-on LED 5 memory power-on password 19 installing 75 problem isolation tables 125 order of installation 75 problems removing 74 CD-ROM, DVD-ROM drive 125 specifications 4 Ethernet controller 214 memory problems 129 hard disk drive 126 messages...
  • Page 250 8 switches and jumpers 8 system event/error log size limitations 21 system-error LED 5 system-error log 206 system-event log about 21 clearing 21 size limitations 21 systems-management connector 6 ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual...
  • Page 252 Part Number: 46U0856 Printed in USA (1P) P/N: 46U0856...

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