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ThinkServer Warranty and Support Information

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  • Page 1 ThinkServer Warranty and Support Information...
  • Page 3 Warranty and Support Information...
  • Page 4 Portions © Copyright International Business Machines Corporation 2005. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 5: Table Of Contents

    Lenovo product service information for Taiwan . Chapter 2. Lenovo Limited Warranty Warranty Information . . 14 Suplemento de Garantía para México . . 22 Chapter 3. Notices . 25 Trademarks . . 26 © Lenovo 2005, 2008. Portions © IBM Corp. 2005.
  • Page 6 Warranty and Support Information...
  • Page 7: Chapter 1. Information Resources

    Chapter 1. Information resources This section contains information about where to go for additional information about Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary. www.lenovo.com The Lenovo Web site (www.lenovo.com) provides information and services to...
  • Page 8: Before You Call

    Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.lenovo.com/support and follow the instructions.
  • Page 9 Engineering Changes (ECs) available that apply to your hardware. These items are not covered by the warranty: v Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts v Identification of software problem sources...
  • Page 10 Country or Region Telephone Number China 86-10-58851110 800-990-8888 (Mandarin) ® China ThinkCentre Commercial PC: (Hong Kong 8205-0333 S.A.R.) Multimedia Home PC: 800-938-228 (Cantonese, English, Mandarin) China ThinkCentre (Technical enquiry hotline): 0800-336 (Macau S.A.R.) (Cantonese, English, Mandarin) Colombia 1-800-912-3021 (Spanish) Costa Rica 0-800-011-1029 (Spanish) Croatia 0800-0426...
  • Page 11 Country or Region Telephone Number India 1800-425-6666 +91-80-2678-8970 (English) Indonesia 800-140-3555 (English) 62-21-251-2955 (Bahasa, Indonesian) Ireland Up and running support: 01-815-9202 Warranty service and support: 01-881-1444 (English) Israel Givat Shmuel Service Center: +972-3-531-3900 (Hebrew, English) Italy Up and running support: 02-7031-6101 Warranty service and support: +39-800-820094 (Italian) Japan...
  • Page 12 For southern area and Ho Chi Minh City: 84-8-829-5160 (English, Vietnamese) Refer to the Chapter 2, “Lenovo Limited Warranty,” on page 9 for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service.
  • Page 13: Lenovo Product Service Information For Taiwan

    Lenovo product service information for Taiwan Chapter 1. Information resources...
  • Page 14 Warranty and Support Information...
  • Page 15: Chapter 2. Lenovo Limited Warranty

    Chapter 2. Lenovo Limited Warranty L505-0010-01 04/2008 This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for your own use and not for resale. This Lenovo Limited Warranty is available in other languages at www.lenovo.com/ warranty.
  • Page 16 Only unaltered Lenovo products and parts are eligible for replacement. The replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part. The replacement product or part shall be warranted for the balance of the period remaining on the original product.
  • Page 17 Personal Data that you did not delete, you are in compliance with all applicable laws. Use of Personal Information If you obtain service under this warranty, Lenovo will store, use, and process information about your warranty service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo will use this information to perform service under this warranty and to improve our business relationship with you.
  • Page 18 Limitation of Liability Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service Provider’s possession; or 2) in transit in those cases where the Service Provider is responsible for the transportation. Neither Lenovo nor your Service Provider is responsible for any of your data including confidential, proprietary, or personal data contained in a product.
  • Page 19 CANNOT BE WAIVED OR LIMITED BY CONTRACT. European Economic Area (EEA) Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo.
  • Page 20: Warranty Information

    Warranty Information Country or Region Type of Warranty Product Type of Purchase Warranty Period Service 4203 United States, Parts and labor - 1 1 and 2 Canada, Latin year America, Argentina, Mexico, Europe, Middle East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines,...
  • Page 21 Parts and labor - 1 1 and 2 Canada, Latin year America, Argentina, Mexico, Europe, Middle East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Chapter 2. Lenovo Limited Warranty...
  • Page 22 Country or Region Type of Warranty Product Type of Purchase Warranty Period Service 6399 United States, Parts and labor - 1 1 and 2 Canada, Latin year America, Argentina, Mexico, Europe, Middle East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri...
  • Page 23 Parts and labor - 3 1 and 2 Canada, Latin years America, Argentina, Mexico, Europe, Middle East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Chapter 2. Lenovo Limited Warranty...
  • Page 24 Country or Region Type of Warranty Product Type of Purchase Warranty Period Service 6434 United States, Parts and labor - 3 1 and 2 Canada, Latin years America, Argentina, Mexico, Europe, Middle East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri...
  • Page 25 Parts and labor - 1 1 and 2 Canada, Latin year America, Argentina, Mexico, Europe, Middle East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Chapter 2. Lenovo Limited Warranty...
  • Page 26 Country or Region Type of Warranty Product Type of Purchase Warranty Period Service 6445 United States, Parts and labor - 1 1 and 2 Canada, Latin year America, Argentina, Mexico, Europe, Middle East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri...
  • Page 27 Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools.
  • Page 28: Suplemento De Garantía Para México

    Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.
  • Page 29 Para obtener una lista de los Centros de servicio autorizados, por favor, visite:: http://www.lenovo.com/mx/es/servicios Manufactured by: Lenovo Centro Tecnológico S de RL de CV Av. De la Solidaridad Iberoamericana No. 7020 Col. Club de Golf Atlas El Salto, Jalisco, México C.P.
  • Page 30 Warranty and Support Information...
  • Page 31: Chapter 3. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 32: Trademarks

    Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.
  • Page 34 Part Number: 46U0840 Printed in USA (1P) P/N: 46U0840...

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