Lenovo ThinkServer RS110 Type 6435 Hardware Maintenance Manual page 222

Table 13. Diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, "Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server," on page 27 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
405-907-xxx Broadcom
Ethernet
device
204
ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual
Test State
TestLoopbackAtPhysi- Failed
calLayer
Description Action
1. Check the Ethernet cable for damage
and make sure that the cable type and
connection are correct.
2. Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
http://www.lenovo.com/support/ and
select your system to display a matrix
of available firmware.
3. Run the test again.
4. (Trained service technician only)
Replace the system board.
5. Run the test again.
6. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
http://www.lenovo.com/support/.