Troubleshooting
Print quality problems
Characters have jagged or uneven edges
Action
Step 1
a
Print a font sample list to check if the fonts you are using are supported
by the printer.
1
From the printer control panel, navigate to:
> Reports >
2
Press the arrow buttons until PCL Fonts or PostScript
Fonts appears, and then press
b
Use a font that is supported by the printer or install the font that you
want to use. For more information, contact your system support
person.
c
Resend the print job.
Do prints still contain characters that have jagged or uneven edges?
Step 2
a
Use a font that is supported by the printer or install the font that you
want to use on your computer. For more information, contact your
system support person.
b
Resend the print job.
Do prints still contain characters that have jagged or uneven edges?
Printer is printing blank pages
> Print Fonts >
.
Yes
No
Go to step 2.
The problem is solved.
Contact
technical
The problem is solved.
support.
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