Solving Print Problems - Dell B2360D User Manual

Troubleshooting
Jammed pages are not reprinted
Action
a
Turn on jam recovery.
1
From the printer control panel, navigate to:
> Settings >
Recovery >
2
Press the arrow buttons until On or Auto appears, and then press
.
b
Resend the pages that did not print.
Were the jammed pages reprinted?

Solving print problems

Printing problems
Print jobs do not print
Action
Step 1
a
From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
Step 2
a
Check if the printer is plugged in and turned on, and if Ready appears
on the printer display.
b
Resend the print job.
Do the jobs print?
Step 3
If an error message appears on the printer display, then clear the message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
> General Settings >
>Jam Recovery >
Yes
The problem is solved. Contact
> Print
Yes
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
The problem is solved. Go to step 4.
127
No
technical
support.
No