Solving Print Quality Problems - Dell 5210n Mono Laser Printer User Manual

The pick rolls may be worn.
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Replace the pick rolls. See
The Paper Jam message remains after you remove the jammed paper.
You have not pressed Go or have not cleared the entire paper path. Clear paper from the entire paper path, and then press the Select
button . See Clearing Jams for more information.
The page that jammed does not reprint after you clear the jam.
Jam Recovery in the Setup menu is set to Off. Set Jam Recovery to Auto or On. See
information.
Blank pages feed into the output bin.
An incorrect media type is loaded in the tray being printed from. Load the correct type media for your print job, or change the Paper Type to
match the type of media loaded. See

Solving Print Quality Problems

The information in the following table may help you solve print quality problems. If these suggestions do not correct the problem, call for service. You may have
a printer part that requires adjustment or replacement.
Print is too light.
The toner may be low. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. With the cartridge
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arrows pointing downward, thoroughly shake the print cartridge side-to-side and front-to-back several times to redistribute the toner.
Reinstall the cartridge, and then press the Select button
the print remains faded, replace the print cartridge. For more information, see
Change the Toner Darkness setting in the Quality menu.
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Change the Brightness setting in the Quality menu.
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Change the Contrast setting in the Quality menu.
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If you are printing on an uneven print surface, change the Paper Weight and Paper Texture settings in the Paper menu.
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Verify the correct print media is being used.
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Toner smears or print comes off the page.
If you are printing on an uneven print surface, change the Paper Weight and Paper Texture settings in the Paper menu.
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Verify the print media is within the printer specifications. See
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If the problem continues, turn the printer off, and contact the place where you bought the printer.
Toner appears on the back of the printed page.
Toner is on the transfer roll. To help prevent this, do not load print media that is smaller than the page size of the job to be printed.
Open and close the printer top front cover to run the printer setup cycle and clean the transfer roll.
Toner fog or background shading appears on the page.
Check the print cartridge to make sure it is installed correctly.
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Replace the print cartridge.
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Entire page is white.
Make sure the packaging material is removed from the print cartridge.
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Check the print cartridge to be sure it is installed correctly.
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The toner may be low. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. With the cartridge
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arrows pointing downward, thoroughly shake the print cartridge side-to-side and front-to-back several times to redistribute the toner.
Reinstall the cartridge, and then press the Select button
the print remains faded, replace the print cartridge. For more information, see
Streaks appear on the page.
The toner may be low. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. With the cartridge
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arrows pointing downward, thoroughly shake the print cartridge side-to-side and front-to-back several times to redistribute the toner.
Reinstall the cartridge, and then press the Select button
the print remains faded, replace the print cartridge. For more information, see
If you are using preprinted forms, make sure the ink can withstand temperatures of 230°C (446°F).
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Printing is too dark.
Change the Toner Darkness setting in the Quality menu.
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Change the Brightness setting in the Quality menu.
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Change the Contrast setting in the Quality menu.
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NOTE: Macintosh computer users should make sure the lines per inch (lpi) setting is not set too high in the software application.
Characters have jagged or uneven edges.
Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q.
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Replacing the Pick Rollers for more information.
Understanding the Operator Panel Menus
Understanding the Operator Panel Menus
for more information.
. Repeat this procedure multiple times until the print remains faded. When
Replacing the Toner
Understanding Paper and Specialty Media Guidelines
. Repeat this procedure multiple times until the print remains faded. When
Replacing the Toner
. Repeat this procedure multiple times until the print remains faded. When
Replacing the Toner
for more
Cartridge.
for more details.
Cartridge.
Cartridge.